Title: Bilingual Customer Service- Spanish Speaking Part-time Location: Rexburg United States Job Description: Company Profile At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world. Overview As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Responsibilities - Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted" - Analyze customer situations and determine viable options that will serve them best - Accurately place telephone orders offering specials, promotions and services that help meet customers needs - Work independently and professionally Qualifications Are you: - Able to help customers in Spanish and English fluently - Flexibility is a must in this position; Full time is 20+ hours a week - Proficient in keyboarding and computer skills - Able to analyze problems - Able to work fast paced and under stress - Able to perform essential duties and responsibilities with efficiency and accuracy - Able to handle confidential information - Able to type 30+ WPM Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as: - 401(k) with contribution match - Tuition Reimbursement - Company profit sharing - Longevity bonuses - $100 free Melaleuca products every month - Opportunities for pay increases and promotions - Fun company events

Title: Bilingual Customer Service- Spanish Speaking Part-time Location: Idaho Falls United States Position Type Part-time Category Customer Service/Support Shift Varies Location : City Idaho Falls Location : State/Province ID Job Description: Company Profile At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world. Overview As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Responsibilities - Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted" - Analyze customer situations and determine viable options that will serve them best - Accurately place telephone orders offering specials, promotions and services that help meet customers needs - Work independently and professionally Qualifications Are you: - Able to help customers in Spanish and English fluently - Flexibility is a must in this position; Full time is 20+ hours a week - Proficient in keyboarding and computer skills - Able to analyze problems - Able to work fast paced and under stress - Able to perform essential duties and responsibilities with efficiency and accuracy - Able to handle confidential information - Able to type 30+ WPM Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as: - 401(k) with contribution match - Tuition Reimbursement - Company profit sharing - Longevity bonuses - $100 free Melaleuca products every month - Opportunities for pay increases and promotions - Fun company events And much more!

Role Description - Assist clients worldwide through live support - Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records - Demonstrate impeccable telephone etiquette and management - Handle back office queries - Support clients with technical and troubleshooting issues - Report to the management and deal with all departments to resolve issues - Provide support and troubleshooting on Trading Platforms - Handle client inquiries appropriately and ensure that high level service is provided - Promote available products and services to clients, provide all relevant information to clients - Develop and maintain excellent relationships with prospective and existing clients - Contribute to team effort by achieving targeted results Qualifications - Native / fluent in Thai, both oral and written - Fluent in English (at least B2 level) - Previous experience working for FX brokers is mandatory - Previous experience in a similar position will be considered as a major advantage - Excellent communication skills (both oral and written) - Able to work efficiently under pressure - Excellent computer skills (Microsoft Excel and Word) - Working schedule: Monday to Friday Benefits - Competitive remuneration - An opportunity to build a company and grow in it - Private medical insurance - The freedom and flexibility of fully remote work - Collaborative and supportive team environment

• Provides customers with courteous, friendly, and efficient service, leading to the resolution of any issues. • Triaging members and connecting them with the appropriate service and level of care and needed resources via phone, SMS, or email. • Supporting our care coordination, case management, basic needs, and crisis support teams with intakes, follow-ups, social network monitoring, and urgent matters. • Generating and maintaining reports and referral resources for all business lines. • Executing records requests and verification of services. • Support the TimelyCare virtual care operations, serving as the primary point of contact for all patient, business partners, and provider inquiries in a timely fashion. • Develop a strong understanding and knowledge of the organizations product, services, and processes to support patients and providers. • Act as a resource for internal stakeholders. • Utilize critical thinking and effective communications to provide thoughtful, empathetic, customized solutions that help patients with their overall virtual care coordination as well providers with their technical and scheduling needs. • Follow a HIPAA-compliant procedure for all communications with internal and external sources • Embrace the TimelyCare values with your engagement and performance. • Maintain awareness of patients who are waiting to be seen by our providers, ensuring they are seen in a timely manner. • Manage provider alerts appropriately. • Provide feedback using appropriate channels to improve product, process, procedures, scheduling, and service levels. • Adhering to all operational, quality, security, risk and regulatory policies and procedures. • Use analytical skills to troubleshoot various systems and provide technical answers related to our TimelyCare platform. • Acknowledge that calls will be recorded and/or taped to be used for training, development, advertising and/or marketing purposes. • Other duties as assigned