We are looking for a highly skilled Technical Project Engineer to lead end-to-end implementation of customer communication platforms (CCaaS and UCaaS). In this role, you will manage full-cycle onboarding projects, configure and deploy communication systems, support technical integrations, and ensure a seamless go-live experience for clients. You will act as the primary implementation owner, bridging technical execution with strong client-facing communication and project delivery discipline. If you enjoy solving implementation challenges, working with communication platforms, and managing client-facing technical deployments from start to finish, this role is for you. Duties and Responsibilities - Lead full-cycle implementation projects (typically 30–90 days) from kickoff through go-live and hypercare - Own and manage 1–2 concurrent client implementations depending on workload - Conduct project scoping, requirements gathering, and solution design with clients - Configure and deploy CCaaS and UCaaS platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems - Manage technical setup including number porting, routing configuration, system provisioning, and UAT testing - Support integration and configuration of APIs and connected systems where applicable - Facilitate client onboarding sessions, training, and implementation workshops - Serve as the primary point of contact for clients throughout the implementation lifecycle - Coordinate with internal teams including IT, project managers, and support teams to ensure delivery success - Ensure smooth transition to vendor support or operations teams after go-live - Create and maintain implementation documentation, onboarding guides, and technical playbooks - Identify implementation risks, troubleshoot deployment issues, and recommend solutions in real time

Title: Distribution Engineer Location: - Hamilton, MI - West Branch, MI - Saginaw, MI - Lansing, MI - 6088 Jackson, MI Home Office - 8264 Flint, MI Home Office Full time Job Description: At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that provide them with an opportunity to thrive, professionally and personally. For us, helping you grow your career is good business. Leidos is seeking Distribution Engineers & Designers in Michigan who are passionate about electric utility design engineering. We're looking for someone who is dedicated to ensuring that every project, no matter how simple or complex, is of exceptional quality. You'll be working directly with clients to make sure that Leidos' reputation for high-quality work is always maintained. If you join us in this role, you'll gain expertise in a variety of areas, including NESC, Structural Pole Modeling, Electrical Power Calculations, GIS design training, Field Data Collection, and Client Design Standards. Your greatest work is ahead! Travel: This position has remote-working capabilities, but candidates must be located within a commutable distance of our Michigan support areas in order to be considered, so we can provide support to our local utility customer as needed. The selected candidate(s) will be expected to be available for in-person meetings and assignments throughout the customer territory in Michigan on an as-needed basis. As a Distribution Engineer / Designer, you can expect to: - Perform design engineering for Leidos electric utility customers - Develop work packages for OH, UG, URD, Make Ready, and Street Light projects, using customer GIS and WMS systems such as DDS, GDT, GE Smallworld, Bentley Expert Designer, and Maximo - Manage the scope, schedule, and budget of work assigned. - Design tools such as Pole Foreman, SOCKET, Spida-Calc, DDS. - Review engineering design packages with clients - Perform functional tasks, planning, and/or customer follow-up - Perform scope analysis of work assigned and maintain schedule adherence to advocate client priorities - Initiate continuous improvement to workflow processes that drive efficiency and high-quality standards in client design deliverables - Gain experience in coordinating conflicting utilities and other field engineering design requirements, assessing and developing large design packages for complex cable/conduit projects in dense urban environments, work permit development, easements, and ROW applications - Be comfortable in both a field and office setting: the role may require customer-site visits to collect field data that will assist in developing work packages What Sets You Apart (Background Requirements): - 2+ years of prior relevant experience. - Bachelor's Degree (Electrical, Mechanical, Civil, or Industrial preferred); additional relevant experience/certifications may be considered in lieu of bachelor's degree - Relevant experience working directly with an electric utility or an electric utility consulting company performing design engineering for electric distribution. - Knowledge and demonstrated proficiency with the National Electric Safety Code (NESC) - Some Prior knowledge of structural analysis, guying calcs, cable pulling calcs, coordination of protective devices, and electric demand and fault currents calculations. - Ability to demonstrate strong written, verbal and interpersonal communications skills You Might Also Have Proficiency with: - Providing estimated costs, development of a BOM, calculating the CIAC. - MicroStation -performing Electrical Distribution design. - Work management software and job estimating software. - CAD tools At Leidos, we pride ourselves on being a trusted and technology-focused solutions provider. Our Power Delivery Services Team is the go-to for utilities and mobile operators who need reliable power and telecommunication expertise. We've worked with over 50 investor-owned utilities, over 160 municipals/cooperatives, and we're continuing to expand our reach. Plus, we've got an amazing group of industry-leading construction partners who help us deliver meaningful Energy Delivery Solutions. Our recognition as an industry leader has been confirmed time and time again. Engineering News-Record (ENR) has ranked Leidos among the Top 10 T&D Firms and Top 10 Power Firms. As a valued team member, you can look forward to a fast paced, diverse work environment and flexible work hours/work arrangements, as well as managers who will encourage career development and growth opportunities, including Professional Engineer License (PE), Project Management Professional (PMP), Leadership training, Formal Mentorship Programs, Management opportunities. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $59,150.00 - $106,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Lead engineering teams to exceed client expectations and financial targets, build trusted partnerships, ensure compliance with service standards, and drive continuous improvement for operational efficiency in critical environments and safety systems.

Role Description We are looking for a skilled IMS Engineer to design, implement, and support IP Multimedia Subsystem (IMS) solutions. The ideal candidate will have hands-on experience with telecom networks and a strong understanding of VoLTE/VoIP technologies. - Design, deploy, and maintain IMS core network elements - Support VoLTE, VoWiFi, and SIP-based services - Monitor system performance and ensure high availability - Troubleshoot network issues and provide timely resolution - Collaborate with cross-functional teams for integration and optimization - Perform system upgrades, patches, and configuration changes - Ensure compliance with network security and quality standards Qualifications - Bachelor’s degree in Telecommunications, Electronics, or related field - 2–5 years of experience in IMS/telecom networks - Strong knowledge of SIP, Diameter, RTP protocols - Experience with VoLTE/VoIP systems and IMS architecture - Familiarity with network troubleshooting tools and methodologies - Understanding of Linux/Unix environments - Excellent problem-solving and communication skills Requirements - Experience with vendors like Ericsson, Huawei, or Nokia - Knowledge of LTE/5G core networks - Exposure to cloud-based telecom infrastructure (NFV/SDN)