Role Description Pharmaron is seeking an experienced and hands-on Director of Quality Assurance & Compliance to lead U.S. quality operations and serve as a key member of the Global Quality organization. This high-impact leadership role is responsible for maintaining a strong state of inspection readiness, ensuring effective quality systems execution, and driving continuous improvement across U.S. operations in alignment with global standards. - Lead U.S. Quality Assurance operations within the global Quality Management System (QMS), ensuring compliance with regulatory requirements and company standards. - Serve as the primary QA leader for U.S. operations, partnering with global teams to align quality processes and best practices across regions. - Maintain inspection readiness and lead customer, sponsor, and regulatory audits, including FDA inspections. - Oversee deviations, investigations, change controls, CAPAs, and root cause analysis to ensure timely resolution and sustainable corrective actions. - Monitor quality metrics, identify trends and risks, and drive continuous improvement initiatives across operations. - Provide QA guidance to Clinical Operations, laboratories, project teams, and other functional groups to support compliant execution of programs. - Oversee training compliance, employee qualification programs, and workforce readiness for audits and inspections. - Ensure computerized systems compliance, including 21 CFR Part 11, data integrity, validation, and lifecycle management requirements. - Partner with IT, Legal, and global stakeholders on data privacy, cross-border data transfer compliance, and evolving regulatory requirements. - Support Business Development through client audits, quality questionnaires, proposals, and capability presentations. - Mentor staff and promote a culture of quality, accountability, and operational excellence. - Manage QA priorities, resources, and cross-functional initiatives to meet business and compliance objectives. Qualifications - 10+ years of experience in clinical research, pharma, biotech, or CRO environments - 8+ years in QA / Quality Management leadership roles - Proven success leading audits, inspections, CAPA, and enterprise compliance programs - Strong knowledge of GxP, FDA expectations, and clinical quality systems - Experience operating in global or matrixed organizations - Strong executive presence and ability to influence senior stakeholders - Experience balancing strategic leadership with hands-on execution - Excellent communication, coaching, and leadership skills Benefits - Insurance including Medical, Dental & Vision with significant employer contributions - Employer-funded Health Reimbursement Account - Healthcare & Dependent Care Flexible Spending Accounts - 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance - 401k plan with generous employer match - Access to an Employee Assistance Program

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves. We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits. Must be eligible to work in the United States without the need for work visa or residency sponsorship. Our Newest Opportunity: The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams. The Specialist will evaluate plan designs, rate structures, financial summaries, and formatting, while documenting findings and reporting quality trends to leadership. This position requires strong ancillary product knowledge, financial acumen, attention to detail, and the ability to collaborate effectively in a fast-paced, remote environment. Essential Duties and Responsibilities: - Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. - Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams. - Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines. - Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements. - Collaborate effectively in a fastpaced, remote environment to ensure high-quality output across teams. Qualifications, Skills and Requirements: - Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies. - Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy. - High attention to detail with a strong commitment to accuracy, consistency, and process adherence. - Strong written and verbal communication skills for communicating findings and collaborating crossfunctionally. - Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment. Education, Training and Experience: - Minimum of 1 year of experience in ancillary insurance or a related field. - Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations preferred. - Training or coursework in insurance, finance, business, analytics, or a related discipline is a plus. - Familiarity with quality assurance processes, audit methods, or presentation review procedures is beneficial. The typical base pay range for this role nationwide is $25 to $30 per hour. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francisco City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team!

• Develop test strategies for new system functionality. • Introduce and support use of automation tools and frameworks as needed for successful delivery. • Collaborate with Product Management and Engineering teams, in an Agile/SCRUM environment, to develop a comprehensive set of tests. • Implement automated tests for both functional testing (new functionality) and regression testing (existing functionality). • Assist with manual and exploratory testing as needed for successful delivery. • Analyze failed tests, produce reports, and manage defects using the defect tracking tool. • Diagnose failures and gather comprehensive information to assist in defect resolution. • Align conduct with the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program. • Comply with all internal policies and procedures. • Actively participate in Company provided training and education.

• Test and validate Salesforce configurations, flows, and custom objects across environmental health applications • Execute test plans covering Salesforce-specific scenarios • Identify, document, and track defects in Jira • Verify integrations between Salesforce and external systems • Test environmental health workflows within the Salesforce ecosystem • Validate data integrity across Salesforce objects • Collaborate with Salesforce developers to troubleshoot issues • Participate in requirements reviews and regression testing • Contribute to improving QA processes