• Increases sales and meet or exceed sales expectations through existing active relationships • Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel • Manages provider relationships • Oversees agent sales and product training including webinars for new agents • Assists with broker support channels including customer service calls and email inquiries • Ensures CMS compliance with all sales, enrollment processes and events

Who We Are Robert Half is seeking a Project Manager II - ATI to plan and coordinate all aspects of internal information system projects from initiation to production deployment. Projects typically involve network, hardware, or software implementation and upgrades. Coordinate work performed by technical and functional staff across all IT departments, internal customers, and partners, and/or vendors. Develop detailed project plans and manage all implementation processes including project chartering, resource allocation, progress tracking, issue management, risk management, budget analysis, change control, testing, documentation, training, and production deployment within budget and schedule constraints. Projects vary in number, size, and complexity. What You'll Do - Manage medium-sized projects typically involving multiple technical, business, and/or vendor teams; multiple technology platforms, and cross-project dependencies - Facilitate and control changes to project scope, schedule, and cost with review, adjust plans as needed to ensure successful delivery - Motivate the project team to understand and meet customers' expectations - Identify, analyze, and escalate resourcing issues to Resource Managers as appropriate - Ensure effective transition into production and meeting production acceptance readiness criteria - Is able to apply knowledge of organizational priorities, culture elements, and leadership risk profiles, to maximize effectiveness on a project - Track the team velocity, burn up/down using the data from Jira and Domo - Coordinate end of release demos - Identify, analyze, escalate, and facilitate resolution of issues affecting project scope, schedule or cost appropriately and consistently - Measure and analyze progress against plan using objective, standard criteria - Utilize advanced analysis methods like earned value and critical path to analyze trends and anticipate issues - Assist in right-tracking projects in trouble - Adapt to changing project environment - Utilize knowledge of company culture, history, and lessons-learned to optimize project execution - Identify project stakeholders (RAPID or RACI) - Understand and document key project parameters like business objective, customer, technical and functional scope, budget, and schedule - Identify project resources and any gaps to be addressed. - Understand how the project's technical scope supports customer needs, and where the technical work areas may be new or challenging - Ensure that project/release plans include provisions for organizational change management - Influence business and gain commitment to required changes - Work with business contacts and other key stakeholders to develop project plans, communications mechanisms and strategies that reflect leadership priorities. - Create JIRA project and board and agree on JIRA parameters for best board management, based on teams involved. - Follow standardized scrum or project management methodology - Accommodate changing needs by tailoring standard processes with guidance - As part of regular team planning and reviews, identify project risks and work with leadership to agree on mitigation strategies. Track mitigation steps until resolved. - Identify and manage hidden and cross-project risks - Manage risks among multiple distributed teams - Use standard approved processes, tools, and templates, tailoring them as necessary - Lead and/or participate in process improvement efforts - Consolidate schedule and cost estimates from ATI staff, internal partners, and vendors - Assign and monitor work of ATI staff and vendors, ensuring alignment with project parameters - Work directly with resource managers to coordinate resource planning, mobilization, and utilization - Work with key project team members to develop, agree, baseline, publish, and maintain the project plan - Coordinate work performed by IT staff, internal partners, and vendors - Document and publish meeting minutes, key decisions, and action items - Ensure all project deliverables are published consistently and are available to all stakeholders - Share improvement ideas and best practices within the PMO - Provide input on team member performance as requested - As a Scrum Master - Helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope - Supports the team in addressing and eliminating the impediments/issues to improve the likelihood of achieving the objectives of the Sprint - Create and update Project Resource Capacity Planning; Ensure Define Team has healthy backlog for your project - Story walkthrough with product and project scrum team - Release planning: Review release epics, determine dependences and plan out release - Track and Manager project inter-dependencies with their teams/groups - Closely track Team Capacity and Reaming Work (LOE) and report any issues that might impact the sprint/release deliverables - Facilitates team events, including the Daily Stand-up, Release Planning, Sprint Planning, Backlog Refinement, and Retrospective ensures they are productive and kept within the timebox - The Scrum Master helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope - Proactively tailor and implement standard communications mechanisms that meet stakeholders' needs - Communicate accurately, courteously, and concisely in accordance with approved communication plan - Facilitate meetings to ensure purpose, flow, participation, and follow-up including the collection of action items and production of meeting outcomes - Oversee effective communications among technical and functional IT staff, internal partners and customers, and vendors - Publish objective, regular, accurate project status to stakeholders escalating any needed decision points to appropriate stakeholder(s) - Sprint Demo’s - Drive Sprint demos with clear agenda on who is presenting/Demoing, what are the functionalities being presented? - Weekly Status reporting to key stakeholders with Issues and challenges faced by the project: present the options, if possible, and your preference with a reason What You'll Need - Bachelor's degree or equivalent work experience - 3+ years project management experience with significant responsibility progression - More than three types of projects managed - Seven or more years IT experience - Proficient with scrum and project management practices. - Strong knowledge of MS Project, Visio, and Excel - General knowledge of IT functions and disciplines - Technical proficiency with UI and backend/integrations software development type of projects, depending on ATI area - Ability to coordinate and collaborate with technical teams - Strong work ethic and self-discipline - Ability to prioritize and focus effort - Attention to detail and accuracy - Excellent interpersonal communication and teamwork skills - Strong business writing skills - Strong ability to manage others - Ability to influence others and present ideas persuasively - Solid budgeting and planning ability - Ability to plan and manage complex projects often consisting of multiple technical teams The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location. $45.19 - $66.35 Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

What We Need Corpay is currently looking to hire an Account Configuration Trainer. In this role, the Account Configuration Trainer will ensure customers can successfully adopt and use the products they purchase. You will intake customer information, configure systems on the backend, and lead live training sessions to help clients fully benefit from their product experience. You will collaborate closely with internal product, support, and operations teams to ensure smooth onboarding and optimal account configuration. How We Work As an Account Configuration Trainer, you will be expected to work in a remote environment. Corpay will set you up for success by providing: - Company-issued equipment - Formal, hands-on training Role Responsibilities The responsibilities of the role will include: - Gathering, verifying, and validating customer information needed for account setup - Entering, configuring, and updating customer data within backend systems - Ensuring seamless integrations and proper system setup for customer accounts - Conducting live training sessions focused on product usage, workflows, and best practices - Collaborating with internal teams to resolve configuration issues and optimize onboarding processes - Maintaining detailed documentation of configurations and customer interactions Qualifications - Minimum of 2 years of relevant experience in account configuration, onboarding, payments, or a related field - Strong attention to detail and accuracy in data input - Experience with system integrations or AP (Accounts Payable) payments - Ability to deliver engaging and structured live training sessions - Excellent communication and organizational skills - Technical background or experience with payment automation solutions - Familiarity with financial systems or SaaS platforms - Understanding of onboarding workflows and customer training processes Benefits & Perks - Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one - Optional company match RRSP program - Virtual fitness classes offered company-wide - Time-off including major holidays, vacation, sick, personal, & volunteer time - Discounted gym membership rate - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. Pay Transparency This hourly range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum hourly range is $25/HR-$27/HR. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. #CORPAY #LI-DR1

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Strategic Customer Account Manager (CSAM), you’ll manage a portfolio of our most strategic customers to ensure they’re achieving maximum value from their investment in Docusign. You’ll play a key role in securing renewals, expanding adoption, and driving growth while serving as a trusted advisor across all phases of the customer lifecycle. You’ll partner closely with Account Executives and cross-functional teams to identify business opportunities, resolve escalations, and ensure long-term customer success. You thrive in a fast-paced environment, act with urgency, and bring a solutions-oriented mindset to every interaction. This position is an individual contributor reporting to a Sr. Manager, Customer Success Account Management. Responsibility - Drive strategic renewal and adoption outcomes for a portfolio of top-tier customers - Deliver on revenue, bookings, billings and customer value targets - Identify and mitigate risk early through proactive stakeholder engagement and executive alignment - Lead win-win renewal negotiations that maintain and grow customer trust - Conduct regular business reviews to align on goals and highlight value from Docusign solutions - Own and execute full adoption strategies across customers, leveraging internal cross-functional teams - Serve as escalation point of contact and guide resolution efforts for any customer concerns - Partner with Sales, Product, Pricing, Legal, and other teams to develop risk mitigation and growth strategies - Act as a Docusign subject matter expert to support customer goals and elevate their success - Evaluate customer usage and behavioral data to prioritize engagement and investment - Support account planning and surface new growth opportunities with Account Executives - Travel occasionally (~10%) to deepen customer relationships - Ensure CRM hygiene and accuracy of forecasts, opportunities, and internal documentation Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic - BA/BS degree or equivalent work experience - 8+ years in Sales, Renewal Management, Account Management or Customer Success within SaaS - Experience negotiating complex, high-value contracts - History of meeting/exceeding performance and quota targets - Experience with enterprise deal cycles and working with executive stakeholders - Experience with Salesforce Preferred - Experience leading adoption strategies and influencing change across organizations - Strategic mindset with the ability to articulate value to senior leaders - High level of adaptability and urgency - Strong communication, collaboration and relationship-building skills - Ability to analyze customer data and translate into action - ROI/value analysis experience Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $106,200.00 - $151,525.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $100,900.00 - $146,350.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $100,900.00 - $146,025.00 base salary Washington DC: $106,200.00 - $146,025.00 base salary Ohio: $95,900.00 - $139,100.00 base salary This role is also eligible for the following: - Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. - Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: - Paid Time Off: earned time off, as well as paid company holidays based on region - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment - Retirement Plans: select retirement and pension programs with potential for employer contributions - Learning and Development: options for coaching, online courses and education reimbursements - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote