• Gestionar reservas de paquetes turísticos y coordinar con hoteles internacionales. • Atender clientes por teléfono y correo electrónico. • Identificar necesidades y ofrecer soluciones personalizadas. • Cerrar ventas con leads entrantes (no prospección). • Registrar información en CRM (se requiere conexión por cable). • Mantener un servicio de alta calidad y seguimiento de oportunidades. • Colaborar con el equipo para mejorar procesos.

• Follow up on Inbound Leads- Within 5 minutes of a lead coming into our system the inbound SDR will reach out to the prospect to qualify their needs and schedule time with an Account Executive. On average the Inbound SDR will be making 80-100 dials and sending 50-100 emails. • Engage with Prospects: Use Outreach sequences, phone calls, personalized emails, and other methods such as LinkedIn to establish rapport, answer any questions, and move prospects forward in the sales funnel. • Qualify Leads: Assess inbound leads based on predefined criteria to determine their suitability for sales conversations and pipeline development. • Schedule Demos/Meetings: Book initial meetings or product demonstrations with qualified prospects for Account Executives. • Collaborate with Sales Team: Work closely with the sales team to ensure that all qualified leads are passed along smoothly and with the appropriate context to increase conversion rates. • Maintain CRM Updates: Accurately track all lead interactions, updates, and status changes in salesforce to ensure clear communication and reporting. • Handle Objections: Address common objections and queries from prospects, guiding them toward the next steps in the sales process. • Provide Feedback: Share insights and feedback with the marketing team about lead quality and effectiveness of campaigns.

• Partner with assigned AEs to execute targeted outbound messaging and sales strategies that generate net new meetings and pipeline • Generate leads and build relationships by engaging warm prospects and identifying new opportunities • Manage and maintain a pipeline of interested prospects, partnering with AEs to drive next steps • Close inbound leads from the website focused on purchasing a defined number of Business licenses • Use CRM tools to track activity, measure performance, and manage your pipeline effectively • Collaborate with sales and marketing teams to refine outreach strategies and increase opportunity generation • Consistently meet or exceed assigned metrics and quotas, with flexibility in how you achieve results • Attend industry events, conferences, and webinars to network and source new leads • Stay current on product offerings and industry trends to effectively engage prospects • Perform other related duties as needed

• Research and target potential customers, generating new business opportunities through outbound outreach (calls, emails, LinkedIn, etc.). • Engage with prospects to understand their needs, assess their fit, and schedule qualified sales meetings. • Work closely with Account Executives and Marketing to refine outreach strategies and improve lead conversion. • Maintain accurate records in our CRM, track interactions, and leverage tools to optimise outreach efforts. • Keep up-to-date with industry developments, competitors, and best practices to continuously improve your approach. • Attend networking events, trade shows, and industry conferences to build relationships and generate leads.