Shared Experiences. Inspired People.
HR Business Partner
Location
United States
Posted
50 days ago
Salary
0
Seniority
Senior
Job Description
HR Business Partner
Access
• Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations • Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance • Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes • Identify patterns or trends in employee relations and proactively recommend solutions • Partner with leaders to strengthen performance management practices, including goal setting and clear expectations • Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions • Support performance calibration processes to ensure consistency and fairness across teams • Help evolve performance frameworks, tools, and processes to support a high-performance culture • Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions • Coach Directors on effective communication, empathetic straight talk, and employee development • Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities • Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification • Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively • Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change • Facilitate team interventions, feedback sessions, or alignment workshops as needed • Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development • Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools) • Ensure consistent application of policies, practices, and expectations across teams • Ensure employee relations practices align with company policies and employment laws • Partner with the Talent Operations Generalist on complex or high-risk situations • Maintain thorough documentation and ensure consistency in decision-making
Job Requirements
- 5+ years of experience in HR, People Operations, or HR Business Partner roles
- Strong experience in employee relations, performance management, and Director coaching
- Working knowledge of employment laws and best practices (multi-state experience preferred)
- Proven ability to influence and coach leaders at multiple levels of the organization
- Strong judgment and ability to navigate complex, sensitive situations with discretion
- Excellent communication and relationship-building skills
- Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy
Benefits
- Highly competitive total compensation, including strong base salary and bonus
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
- Mentorship program
- “Masterclasses” in industry/department-specific topics
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