Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here. We are seeking an AppOps Engineer II to join our team. This is a remote opportunity based in Costa Rica. Job Summary The AppOpps Engineer II on Imprivata’s Privileged Access Security (PAS) team is responsible for maintaining a highly available, secure, and performant SSH-based connectivity platform that provides remote support, advanced auditing, and centralized management. This role delivers engineering-level escalation support to Imprivata Support and customers by diagnosing complex technical issues, providing durable workarounds or engineering fixes, and contributing those solutions to the product codebase. Active participation in the AppOps on-call rotation ensures the mission-critical product remains secure, stable, and responsive to evolving customer needs. Imprivata Privileged Access offers a highly available and performant connectivity framework that uses SSH (secure shell) to create a connectivity platform for remote support. The appliance also offers advanced auditing capabilities and centralized management for remote access. Our product is mission-critical to our customers, and our success depends on our ability to evolve our product to satisfy new customers while improving stability and maintaining security and quality. Duties and Responsibilities - Improve product quality and performance. - Provide escalation support for Imprivata’s support organization - Interact with customers as required to provide support and resolution to customer escalations - Proactively identify, categorize, and resolve potential security and reliability issues with customer servers - Work closely with Development and DevOps to identify, document, and resolve bugs - Ability to manage multiple priorities, work independently, and collaborate effectively in a distributed team environment - Create and maintain knowledge base articles/documentation for use by internal support and development organizations - Ability to explain complex technical issues to non-technical audiences - The selected candidate will be expected to have or be able to obtain the Linux Foundation Certified Systems Administrator (LFCS) certification or equivalent (i.e., RedHat, Linux+) within 6 months of employment. This will be financially supported by the company. - Other duties as assigned and required. Required Qualifications - Associate’s or higher degree in Information Technology, Computer Science, or equivalent experience - 3+ years of experience in a related technical field - Strong written and verbal communication skills - Experience supporting external customers or internal engineering teams - Experience with ticketing systems (e.g., Jira, Salesforce) - Working knowledge of Linux system administration and troubleshooting - Basic understanding of networking and TCP/IP concepts (firewalls, proxies, DNS) - Basic scripting experience (Bash or Python) Desired Qualifications - Experience with virtualization or containerization technologies (e.g., VMware, Docker) - Exposure to cloud platforms (AWS, Azure, or GCP) - Familiarity with configuration management or orchestration tools (e.g., Ansible, Kubernetes) - Experience with Red Hat–based distributions (RHEL, AlmaLinux 8/9), including RPM-based package management (yum/dnf) - Familiarity with PostgreSQL or other relational databases At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Remote #LI-LI1

QA Engineer Department: Directorate of Business Platform Employment Type: Full Time Location: Egypt Description We are looking for a QA Engineer with experience testing applications built with Java/Kotlin. We expect a systematic approach, strong attention to detail, and the ability to collaborate effectively with the development team. Key Responsibilities - Build testing frameworks and transition existing systems to new technologies - Design and upkeep tools for QA engineers, ensuring the reliability of testing infrastructure - Monitor and maintain the testing infrastructure, including alerting systems for timely issue detection - Develop strategies and metrics for manual testing, and document test cases for internal and external testers - Track quality metrics in Tableau and automate routine tasks using tools like Zapier, Jira Automation, and ChatGPT - Work with TechOps and other teams to implement quality management processes and improve testing workflows Skills, Knowledge and Expertise - 3+ years as a QA Automation Engineer and 1+ years in mobile app testing (iOS and Android) - Proficiency in automated testing systems (e.g., Appium, Kotlin, Java, Selenium) and familiarity with client-server principles - Hands-on experience with Android/iOS testing, including emulators, traffic sniffing, and OS-specific testing - Competency in API testing (e.g., Postman), database operations (CRUD), and basic command-line tools (bash/zsh) - At least 2 years of experience in a Lead QA role and experience in implementing new testing processes - Strong teamwork and familiarity with TMS (e.g., TestOps), Jira, Slack, Git/Github Conditions & Benefits - Stable salary, official employment - Health insurance - Remote work mode and flexible schedule - Access to professional counseling services including psychological, financial, and legal support - Discount club membership - Diverse internal training programs - Partially or fully paid additional training courses - All necessary work equipment

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The technical challenge: More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, expensive and time-consuming. At Jerry.ai, we are building the first mobile app to manage it all. Our insurance marketplace is our core product today, and our ability to automate the end-to-end shopping experience is our core differentiator. The Core Backend Team owns the most critical part of that, the "last mile", where we orchestrate complex, multi-step transactions with external systems to finalize insurance policy purchases. Because the industry lacks modern APIs, we build custom orchestration layers that navigate internal and external interfaces with precision. It is a high-stakes puzzle of asynchronous state management and real-time system reliability. Your challenge will be to evolve our current automation systems to a robust, fault-tolerant framework that can handle external interface changes gracefully and scale across dozens of new categories with minimal manual intervention. Why you will (or won’t) like working here: - Ownership: You’ll report directly to our co-founder/CTO, who is actively involved in product implementation. There is no red tape, no slow-moving processes, and no layers of approvals needed. If you have an idea, you can pitch it, build it, and see it live in days. - Stellar team: We have a very high bar for talent, as a result, we have a small but mighty team that can move fast and accomplish a lot. You will work with likeminded peers who are equally passionate and who care intensely about what they do. - Hands-on: Many of our TLMs are ex-founders, they like getting their hands dirty and solving difficult problems. You will spend 80% of your time doing hands-on technical work (e.g. transitioning our legacy automation systems into a more decoupled, scalable architecture). - Volume of customer data: We are a consumer-facing business (5M+ customers) and have access to a massive amount of customer data across behaviours like driving/telematics, shopping, payment, etc. which helps guide our product, technical and business decisions. What you’ll own: Our first automation system was built for speed, not scale. Today, it’s a web of tightly coupled business logic and database access that makes changes risky and failures hard to debug. - Phase 1: You’ll be deep in the code, learning both the technical and business sides of our core product (insurance is very complex and every insurance provider uses different logic and behaves differently). Then you will lead incremental refactoring of our existing automation systems: designing and implementing new standards and pairing with engineers to ensure the new system is predictable and testable. - Phase 2: As the architecture stabilizes, you’ll shift towards using an AI-first approach to building the next generation of internal tools that will allow us to grow from 5M to 50M users. Who you are: - A Player Coach: You likely founded a company or were a lead architect at an early stage startup. You are a builder at heart and like being in the trenches alongside your team. - A Detective: You are obsessed with success rates. You love hunting for edge cases in complex business logic and won't stop until you understand exactly why a script failed. - A Systems Thinker: You have a high bar for system design, especially for offline, asynchronous jobs. You understand that async work requires much stricter standards for decoupling, state management, and failure retry logic than synchronous online systems. Our tech Stack: TypeScript (Nest.js, React), GraphQL, AWS (ECS/EKS, Lambda). While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.