Trax Technologies logo
Trax Technologies

The global leader in Transportation Spend Management (TSM) visibility for Freight Audit & Payment solutions.

Logistics Data Analyst

Data AnalystData AnalystFull TimeRemoteSeniorTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

Costa Rica

Posted

56 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglishSpanishPortuguese

Job Description

Logistics Data Analyst

Trax Technologies

• Execute Trax’s comprehensive audit process to identify and resolve audit exceptions for client accounts across Asia, Europe, and the Americas • Collaborate with carriers and customers to understand their needs and ensure high-quality service delivery • Prioritize tasks, communicate progress, and ensure timely completion of deliverables • Achieve customer metric targets and service level agreements and utilize KPI reports and scorecards to maintain consistent performance • Implement and maintain standard operating procedures to ensure compliance and uniformity • Identify non-standard processes and work with cross-functional teams to enhance efficiency • Leads or participate in reconciliation meetings, audit reviews and other team meetings to evaluate audit performance and plan improvements • Foster a positive team dynamic and a culture of continuous improvement • Perform other responsibilities as assigned by the supervisor.

Job Requirements

  • Bachelor’s degree in a related field or equivalent experience
  • Tri-Lingual in English, Spanish and Portuguese is required
  • Has experience with Supply chain/ Logistics
  • Strong verbal and written communication skills for engaging with clients, carriers, and stakeholders
  • Familiarity with relevant software and systems, intermediate knowledge using MS Excel
  • Demonstrated ability to multitask and manage diverse deliverables simultaneously
  • Comfortable with data analysis to find patterns and ability to explain data insights to carriers and customers
  • Excellent analytical and problem-solving skills focused on continuous improvement and operational efficiency
  • Proven ability to work effectively in a team-oriented environment
  • High level of professionalism and ability to work with all organizational levels
  • Enthusiastic to gain practical experience in the logistics and supply chain industry.

Benefits

  • Flexibility to work in a shifting schedule for 24/5 coverage

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