We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a Lead Director, AI FinOps to build and scale the enterprise AI FinOps function at one of the nation’s largest and most innovative healthcare organizations. This is a high‑impact, senior individual contributor role and a true greenfield opportunity for a seasoned leader to shape how AI investments are governed, measured, and optimized across the enterprise. In this role, you will define the strategy, operating model, governance framework, and tooling required to deliver financial transparency, accountability, and continuous optimization across CVS Health’s rapidly expanding AI ecosystem. This portfolio spans foundation models, fine‑tuning, inference workloads, and AI platform services deployed across multiple cloud and on‑prem environments. The Lead Director, AI FinOps will serve as a strategic partner to Engineering, Finance, Product, and Executive Leadership, translating complex AI cost dynamics into clear, decision‑ready insights. You will help ensure AI investments are financially disciplined, outcome‑driven, and aligned to business priorities, enabling leaders to confidently scale AI innovation while maintaining strong financial stewardship. This role is ideal for a leader who thrives at the intersection of AI, cloud economics, and enterprise finance, and who is motivated by building new capabilities that directly influence business strategy, innovation velocity, and long‑term value creation. What we expect of you - Design and build the enterprise AI FinOps program from the ground up, including establishing operating models, governance frameworks, and adoption roadmaps across Engineering, Finance, and Product organizations. - Develop and operationalize AI cost governance processes, including tagging and allocation policies, anomaly detection, budget controls, and automated reporting pipelines for model training, fine-tuning, and inference workloads. - Design and implement chargeback and showback models that accurately allocate AI spend to business units, products, and teams, ensuring cost accountability at every level of the organization. - Lead the evaluation, selection, and implementation of AI FinOps tooling across major cloud platforms (AWS, Azure, GCP) and third-party AI providers (e.g., OpenAI, Anthropic, Cohere), ensuring comprehensive visibility into all AI spend. - Deliver executive-level financial reporting and insights, translating complex AI cost data and unit economics (cost-per-inference, cost-per-token, GPU/TPU utilization) into clear, decision-ready narratives for C-suite and board audiences. - Partner cross-functionally with Engineering, Procurement, and Finance leadership to drive continuous AI spend optimization, identifying and executing on savings opportunities without compromising model performance or business outcomes. - Establish and lead an AI FinOps Center of Excellence (CoE), defining roles, processes, and scalable governance policies; serve as the internal subject matter expert and evangelist for AI financial accountability across the enterprise. REQUIRED QUALIFICATIONS - 10+ years of experience in FinOps, cloud financial management, technology finance, or related discipline within a large-scale enterprise environment. - 5+ years in building a FinOps program from inception, including defining operating models, governance frameworks, and enterprise adoption. - 2+ years in AI cost governance, including cost attribution, forecasting, financial controls, and optimization for model training, tuning, and inference workloads. - 5+ years in designing and operationalizing end‑to‑end FinOps tooling and processes, including tagging and allocation standards, anomaly detection, automated reporting, and continuous optimization. - 2+ years of experience in implementing chargeback and showback models that fairly and audibly allocate AI spend to business units, products, or teams. - 2+ years of experience in delivering executive-level financial insights, translating complex AI cost drivers into decision‑ready narratives for senior leaders. - 2+ years of experience in AI services (e.g., AWS Bedrock, Azure AI, Vertex AI), including native cost management capabilities. - 2+ years of experience in AI workload unit economics, including cost-per-inference, cost-per-token, and GPU/TPU utilization optimization. PREFERRED QUALIFICATIONS - Experience managing LLM and API‑based AI spend (e.g., OpenAI, Anthropic, Cohere), as well as self‑hosted model infrastructure. - Experience establishing a FinOps and/or AI Center of Excellence (CoE), including scalable operating models, roles, processes, and governance. - Experience in regulated industries (e.g., healthcare, financial services), with exposure to audit, compliance, and cost allocation requirements; HIPAA familiarity is a plus. - Experience developing executive‑level financial dashboards using BI tools such as Tableau, Power BI, or Looker. - Strong analytical and automation skills using SQL, Python, or similar tools for financial analysis. - Excellent stakeholder management and communication skills, with the ability to influence without authority across Engineering, Finance, and Product teams. EDUCATION Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 06/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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JOB TITLE: Home Loan Advisor - External DEPARTMENT: Home Loans Production STATUS: Non-Exempt JOB CODE: 3101 PAY SCALE: $16.90 Hourly GENERAL DESCRIPTION: The Home Loan Advisor - External will proactively solicit new residential mortgage loans to meet established loan quality and production goals. They will develop and maintain a strong network of business relationships to ensure a recurring source for mortgage loan referrals. This network includes mortgage professionals, builders, other professional and personal contacts, and any other referral source the Advisor develops. The external Advisor will enhance this network by regularly participating in business related development opportunities, community events and professional organizations. They will also be expected to handle branch or call center generated referrals only when the member requests an in person meeting. They will provide our members with the same exceptional service they give to their self-generated referrals and always conduct themselves in a professional and ethical manner. The Advisor shall maintain a thorough understanding of the lending programs, policies, procedures and regulatory requirements. TASKS, DUTIES, FUNCTIONS: - Originate mortgage loans from self-sourced business and personal relationships by maintaining exceptional service levels and administering a lead management system. Discuss mortgage product options via phone, email or in person with prospective and current borrowers. - Assist the member with an appropriate product selection, lock request and provide applicable disclosures as required by law, and dictated by credit union processes. - Obtain and analyze pertinent financial and credit data. Complete an initial assessment of the mortgage application including a review of credit, financial data and collateral information to identify underwriting concerns upfront. - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including RESPA, HPML, HOEPA, HCML, ATR/QM, bank secrecy and anti-money laundering laws appropriate to the position. - Manage mortgage loan pipeline closely to ensure loans are attended to promptly, efficiently and accurately to ensure exceptional service by providing a market leading turn time on applications. - Oversee the loan process from origination to close and provide on-going communication to applicants. This includes renegotiating the interest rate and loan terms due to a change in the initial qualification caused by collateral, income or financial data verification. Demonstrate the ability to delicately handle difficult situations while maintaining complete professionalism. - Work closely with the mortgage resource center and operations staff to ensure the mortgage loan is being moved along in accordance with the credit union standards. - Consistently notate conversations with member in the LOS to ensure proper communication. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: - Effective oral and written communication skills required to interact with members, branches, call center staff and other outside contacts on the telephone. - Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: - INTERNAL: Mortgage operations staff, applicable supporting department staff, branch staff, contact center staff, and management - EXTERNAL: Member(s), prospective borrowers, realtors, builders, applicable third party vendors, governmental agencies and personal and professional contacts QUALIFICATIONS: - EDUCATION: High school diploma or equivalent work experience or four year college degree preferred. - EXPERIENCE: Minimum five years in a mortgage related function with at least two years of generating self-sourced business. - KNOWLEDGE/SKILLS: - Exceptional member service skills. - - Strong credit and general financial analysis. - Current working knowledge of the mortgage industry. - Excellent ability to collect and report information on market conditions including competitive product and service offerings. - Understanding of the secondary market including governmental programs. - Strong oral and written communication skills. - Develop and maintain advisory and consultative home loan skills. - Working knowledge of office equipment and intermediate computer skills including excel. PHYSICAL REQUIREMENTS: - - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. A device to enhance hearing will be provided if needed. - Ability to travel for business, as needed to visit with applicants, partners and vendors, to attend meetings at headquarters or to attend conferences/training as deemed necessary by management. LICENSES/CERTIFICATIONS: - MLO Registration required: An individual in this position has been determined to be a Mortgage Loan Originator as defined by the S.A.F.E Act and whose responsibilities include taking applications and discusses terms or negotiates rates on loans secured by real property #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 1/9/2026

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Hiring Range: $15.00 - $25.82Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 8:30 - 5:00 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 0 Cost Center: Capital Purchase This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. As the region’s largest health care provider, UMass Memorial is interested in helping college students develop a career in health care. We believe every job matters in the care of our patients. The UMass Memorial Career P.A.T.H. (Professional Administrative Tracks in Health Care) Internship Program’s goal is to provide an interesting, structured learning experience to prepare students for success as an administrative professional. Interns will be introduced to UMass Memorial and the variety of experiences and careers we have to offer and will also have the opportunity to network with other students interested in a rewarding career in health care. Under direct supervision performs a variety of projects in accordance with specific instructions and established work procedures. This position is for an undergraduate college level student who is hired to support management with assisting with projects plans and related activities. As the region’s largest health care provider, UMass Memorial is interested in helping college students develop a career in health care. We believe every job matters in the care of our patients. The UMass Memorial Career P.A.T.H. (Professional Administrative Tracks in Health Care) Internship Program’s goal is to provide an interesting, structured learning experience to prepare students for success as an administrative professional. Interns will be introduced to UMass Memorial and the variety of experiences and careers we have to offer and will also have the opportunity to network with other students interested in a rewarding career in health care. Under direct supervision performs a variety of projects in accordance with specific instructions and established work procedures. This position is for an undergraduate college level student who is hired to support management with assisting with projects plans and related activities. Major Responsibilities: - Participates in one large project or multiple small projects while in student intern status. - Receives project guidelines/instructions from management and delivers within the scope of their responsibility a finalized product. - Participates in department activities as required and provides support as needed which may include analysis and research. Position Qualifications: License/Certification/Education: Required: - Requires undergraduate college level student with an ability to work independently. - Familiar with Microsoft Office Experience/Skills: Required: - Requires good communications skills, both verbal and written. - Must have computer skills, especially in Microsoft Office programs. - Must be able to follow instructions and ask for assistance when needed. - Must be willing to learn new skills. Ability to work well with public and staff, and as a team member. Required Qualifications - Currently pursuing a degree in Finance, Accounting, Data Science, Computer Science, Analytics, or a related field - Strong foundational understanding of financial concepts such as budgeting, cost accounting, ROI, and variance analysis - Analytical mindset with the ability to interpret data and translate findings into financial insights - Proficiency in Excel; familiarity with financial reporting or dashboarding tools (e.g., Power BI, Tableau) is a plus - Ability to work with structured and unstructured data and perform basic data analysis Technical & Analytical Skills - Interest in AI/ML systems and how model performance impacts operational and financial outcomes - Ability to track and analyze AI cost drivers (e.g., compute usage, licenses, vendor costs, infrastructure) - Understanding of performance metrics (model accuracy, utilization, drift, throughput) and their financial implications Responsibilities & Capabilities - Assist in monitoring the financial performance of AI algorithms and tools against budget and forecast - Support development of dashboards and recurring reports linking AI performance to cost and value realization - Help track budgets, forecast spend, and identify cost optimization opportunities related to AI initiatives - Document assumptions, methodologies, and findings to support transparency and financial governance Soft Skills - Strong attention to detail and organizational skills - Clear written and verbal communication, especially when explaining financial data to non-financial stakeholders - Ability to work independently while collaborating with IT, finance, and data science teams All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.