UMass Memorial Health

Role Description Responsible for assessing and verifying patient information for scheduled medical services. This requires verification of patient’s demographic, financial, and insurance information. Collects co-pays, deductibles, coinsurances, and down payments. Provides estimates for services when appropriate. Receives and processes patient financial liability payments for current and past balances. The focus is to collect patient liabilities prior to service and to resolve any insurance and financial issues prior to services being rendered. Reschedules appointments when appropriate under the guidance of department leader. This position is the front line for customer service, pre-registration, and access to care for scheduled services. - Initiates contact with insurance companies to obtain eligibility, gather accurate patient billing information, and performs collections with outstanding accounts receivable. - Accurately estimates the patient financial liability (copayments, deductibles, coinsurances, deposits, etc. via obtaining accurate demographic and financial information). Answers patient inquiries regarding their liability and able to explain the variables involved. - Receives and processes patient payments. - Ensures pre-certification authorization and or referral is in placement prior to service being rendered. - Appropriately referring patients to Financial Counselors or Business Office dependent on need of patient. - Reschedules appointments when requested by patient or, under advisement of department leader, when due to financial circumstances appointment requires postponement. - Enters clear, concise notes concerning financial clearance status in system based on communications. - Demonstrate knowledge and understanding of all job-related policies and procedures and adheres to and consistently applies the Financial Clearance Policy in all patient cases. - Assesses gaps in patient coverage to determine patient financial exposure prior to rendering service. - Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. - Performs other duties as assigned, or directed, to ensure smooth operation of the department/unit. Qualifications - Minimum High School Diploma, or G.E.D., business concentration preferred. - Associate degree, or higher, preferred. - Four plus (4+) years of experience within a business office setting, hospital revenue cycle preferred, Physician office or collection agency. - Prior experience in a healthcare environment required. - Working knowledge of personal computers and business office applications preferred. - Familiarity with hospital computer systems is a plus. - Knowledge of third party collections and reimbursement preferred. Requirements - On-the-job time is spent in the following physical activities: - Stand - 1/3 - Walk - 1/3 - Sit - 2/3 - Talk or hear - 2/3 - Uses hands to finger, handle or feel - 2/3 - This job requires that weight be lifted, or force be exerted: - Up to 10 pounds - 1/3 Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Role Description Serves as a Charge Description Master (CDM) and regulatory gatekeeper to ensure compliance with coding and billing guidelines. Reviews all assigned edits within prescribed timeframe and routes to appropriate owner for resolution. Provides regulatory coding and billing support to Clinical Charge Capture Specialists to address CDM, coding, charge capture and billing questions. - Serves as a gatekeeper to ensure that routine and annual CDM updates are in compliance with all governmental and commercial payers regulatory coding and billing guidelines and reflect clinical practice. - Collaborates with clinical / ancillary departments and Information Technology (IT) department to facilitate appropriate use of CDM, maintain CDM requests and synchronize preference lists and orders in IT applications, as appropriate. - Promotes system wide compliance with federal, state and local regulations with regard to charge codes and related information in the CDM. - Promotes a standardized, system-wide CDM. - Reviews and resolves all assigned charge edits within prescribed timeframe. - Provides support and guidance to Clinical Charge Capture Specialist staff to resolve outstanding edits. - Monitors all assigned edits for resolution. - Monitors daily dashboards and reports, as applicable, and alerts supervisor of clinical departments of delinquencies as appropriate. - Provides regulatory coding and billing support to Clinical Charge Capture Specialists to address CDM, coding, charge capture and billing questions. - Utilizes subject matter knowledge to support proper interpretation and analysis of performance report(s). - Ensures the CDM structure supports effective capture of all chargeable services based on a thorough knowledge of the charge capture methods and department processes / workflows. - Provides subject matter knowledge related to the CDM for clinical departments, revenue cycle team, finance, compliance and administrative staff, as required. - Collaborates with Hospital RI audit / education team to develop training program and materials in accordance with clinical service line structure, as required. - Participates in education sessions by providing support resulting in optimal feedback outcomes to the clinicians, as required. - Researches governmental and commercial payer coding and billing guidelines and regulations to ensure timely and accurate compliance of charge submission. - Participates in annual review process for assigned area by providing updates regarding CPT, CMS regulatory updates, society publications (e.g., ASA) for clinical, administrative, compliance, revenue cycle and finance. - Collaborates with the Hospital Billing RI audit team to support the charge audit program, as required. - Provides audit feedback to key clinical and revenue cycle stakeholders for continuous improvement, as appropriate. - Monitors downtime forms for each assigned cost center. Qualifications - Bachelor’s degree in business administration, accounting, management, healthcare administration, nursing or other related. Requirements - 3-5 years of work experience related to billing and coding. - Minimum of two (2) years of work experience required. - Knowledge of industry standard practices, including ICD, CPT / HCPCS codes and third party reimbursement policies. - Knowledge of coding and billing requirements based on third party publications and policies. - Strong interpersonal and communication skills required. - Ability to speak and present in front of groups required. - Detail oriented, strong analytical skills with the ability to multi-task and prioritize required. - A working knowledge of Microsoft Office applications, ability to develop reports and create presentations. - Coding Certification (e.g. Certified Outpatient or Professional Coder, American Academy of Professional Coders) preferred. Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

• Under the general direction of the Director of Financial Clearance, manages the daily operation of assigned area within Patient Access Services. • Performs a variety of complex duties and management of Financial Clearance and/or registration personnel and activities to ensure the efficient processing of patients and collection of patient liabilities. • Coordination of daily activities for Patient Access Services, including but not limited to scheduling of staff, maintenance of workqueues, and statistical reporting. • Designs, monitors and implements registration, referral and verification guidelines, as well as collection of patient liabilities to ensure an accurate and efficient process for Patient Access Services. • Ensures scheduling verification, referral and pre-arrival registration processes are integrated and accurate information flows on a timely basis. • Sustains the Avaya (call center server application) service level standards by monitoring and analyzing volume and staffing levels and making adjustments as required. • Works closely with ambulatory services senior management, physicians, clinical leaders and other departments to ensure harmonious relationship and atmosphere of teamwork. • Oversees and monitors workqueues and reports for Patient Access Services. • Monitors the registration and financial clearance process to ensure high quality customer service. • Ensures the financial clearance process is completed timely and accurately prior to patient arrival whenever possible. • Monitors workqueues and reports to ensure follow-up when financial clearance is not obtained prior to patient arrival. • Manages workqueues and reports to ensure appropriate productivity and quality standards are achieved. • Manages all applicable escalation workqueues. • Oversees collection of patient liabilities as appropriate. • Position is a working managerial position. May act as Patient Access Representative, Financial Clearance Representative, and/or Registration Representative when necessary. • Ensures compliance with EMTALA regulations (Emergency Medical Treatment and Labor Act). • Ensures that department complies with UMMHC established policies, quality assurance programs, safety, and infection control policies and procedures. • Ensures adequate equipment and supplies for department. • Assists Director in development and maintenance of departmental policies, procedures and objectives. • Finalizes, signs off and submits payroll on a weekly basis as applicable. • Ensures compliance to all health and safety regulations and requirements. • Ensures strict standards of patient confidentiality are met. • Organizes and maintains clear channels of communication with staff. • Exhibits appropriate communication with all levels of personnel.

Role Description Responsible for implementing and supporting clinical and business applications and collaborating closely with operational stakeholders to ensure that technical solutions effectively align with business processes. - Project and Team Deliverables: - Works on cross-functional projects, attends project meetings, and ensures tasks are completed within the project scope and management guidelines. - Proactively identifies barriers to completing work and escalates issues as needed. - Attends all required meetings, assumes accountability for assigned follow-ups and practices closed loop communication. - Product Evaluation and Application Support: - Attends product demonstrations and assesses system functionality against customer requirements. - Participates in application upgrade processes, including reviewing and configuring new functionalities, testing features, and developing job aids for users. - Collaboration and Configuration: - Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features. - Configures application features, security settings, and develops support documentation, including test scripts and workflow diagrams. - Technical Troubleshooting: - Investigates and resolves issues related to application, system configuration, and security setup. - Participates in ticket triage and analysis to determine the appropriate work stream and assist in scoping efforts. - Troubleshoots application components within server configurations, including system services and interface jobs. - Works with third-party vendors to install, configure, and troubleshoot vendor software. - Effectively participates in critical incident response and escalates appropriately as needed. - Documentation and Training: - Develops support documentation for application teams, including test scripts, workflow diagrams, and knowledge base articles. - Partners with the training team to create end-user training materials. - Continuous Learning: - Actively learns and applies new skills to improve support for customers and coworkers. - Stays current with core application certifications, system development, and emerging trends in information systems technology. - Actively participates in professional development programs defined by department. - Adaptability: - Demonstrates adaptability to dynamic responsibilities and evolving project requirements. - Must be able to work off hours as needed and participate in an on-call rotation. Qualifications - License/Certification/Education: - Required: Bachelor's degree in Computer Science or related field, or equivalent work experience. - Required: Epic certification(s) or ability to achieve, as required by department. - Experience/Skills: - Required: Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused. - Required: Able to effectively communicate to staff at all levels of the organization. - Preferred: Experience with enterprise platforms (EHRs/ITSM/ERPs). - Preferred: Healthcare experience. Requirements - Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

• Provides patient centered clinical pharmacy services, including but not limited to comprehensive medication reviews, adherence monitoring interventions, and targeted medication reviews, that seek to optimize clinical, economic, and patient outcomes. • Designs and implements targeted medication and disease management programs. • Responsible for improving the patient’s experience, safety, and achieving positive clinical and financial outcomes. • Documents clinical interventions and activities in a timely manner. • Maintains accurate and proper patient medication profiles, monitoring to ensure the proper choice of medication, dosage form, strength, length of therapy and interaction potential of the prescribed medication. • May work under Collaborative Practice and protocols as authorized by providers. • Supervise work of pharmacy technicians involved with MTM and transitions of care. • Ensures the timely and accurate dispensing of medications from the pharmacy area. • Responsible for the accurate filling and dispensing of medications from the pharmacy area. • Promotes the use of formulary drugs by converting non-formulary orders to formulary drugs when possible according to P&T protocol. • Detects, monitors, documents, and reports adverse drug reactions and medication errors.

Role Description As the region’s largest health care provider, UMass Memorial is interested in helping college students develop a career in health care. We believe every job matters in the care of our patients. The UMass Memorial Career P.A.T.H. (Professional Administrative Tracks in Health Care) Internship Program’s goal is to provide an interesting, structured learning experience to prepare students for success as an administrative professional. - Under direct supervision performs a variety of projects or one large project in accordance with specific instructions and established work procedures. - This position is for a graduate college level student who is hired to support management with projects plans and related activities. - May require taking a lead role in a project or working on a team that is leading project. - Receives project guidelines/instructions from management and delivers within the scope of their responsibility a finalized product. - Participates in department activities as required and provides support as needed which may include analysis and research. Qualifications - Requires a Bachelor’s Degree. - Ability to work independently. - Some areas may require a student to be enrolled in a graduate school program. Requirements - Ability to work well with public and staff, and as a team member. - Requires excellent communications skills, both verbal and written. - Excellent problem-solving skills and a demonstration of emerging leadership skills. - Must be able to follow instructions with minimal supervision. - Good research skills and willingness to learn new skills and the ability to pay close attention to detail and produce high-quality work is a must. - Must have good computer skills, especially in Microsoft Office programs. Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Role Description Responsible for managing and developing a team and growing relationships with operational leaders to help drive the direction of department and organizational objectives. Major Responsibilities: - Relationship Building and Proactive Management - Establishes and maintains effective working relationships with operational staff. - Proactively identifies barriers to completing work requirements and escalates issues as needed. - Adapts to shifts in the dynamic healthcare environment by assigning and prioritizing work effectively. - Application Management - Understands and defines application road map for all critical applications. - Measures / ensures adoption of core technologies throughout the organization, engaging governance stakeholders as needed. - Monitors, recommends and ensures end-of-life systems are managed to maintain continuity for clinical and operational demands, allowing sufficient time for technology transitions if needed. - Plans for and oversees annual strategy for all portfolio optimization initiatives included under area of oversight. - Oversees the application upgrade process, including recommending new functionality to operational staff. - Leads discussions with subject matter experts, caregivers, and vendors to evaluate and configure application features. - Directs the configuration of application features and security settings and creation of support documentation, including test scripts and workflow diagrams. - Product and System Evaluation - Partners with clinical stakeholders and IS Shared Services to drive product selection and evaluate system functionality to ensure it meets customer requirements. - Knowledge Advancement - Actively learns and applies new skills to improve support for customers and coworkers. - Continuously advances knowledge of current products, including obtaining application certifications and staying updated on system configurations and emerging technology and industry trends. - Actively participates in professional development programs defined by department. - Troubleshooting and Issue Resolution - Monitors and engages in ticket triage process and analysis to determine the appropriate work stream. - Assists in scoping efforts for issue resolution. - Helps to monitor and meet service level agreements. - Identifies common trends and plans for / proactively addresses key drivers. - Directs the troubleshooting of application components within server configurations, including system services, interface jobs, and application settings. - Vendor Coordination - Manages working relationships with third-party vendors to ensure the installation and configuration of software comply with UMMH standards and project specifications. - Project Management Responsibilities - Manages work across various functional teams for cross-functional projects. - Monitors project scope and adherence to project management guidelines. - Participates or develops applications-related project plans. - Escalates issues as needed to ensure timely resolution. - Participates in project estimation work. - Develops and enforces department procedures and standards, particularly for deploying and configuring applications and features. - Establishes and upholds build standards to ensure consistency and quality. - Personnel Management - Oversees the on-call schedule and acts as the primary escalation point for on-call analysts. - Manages employee workloads, creates / establishes KPIs / metrics and tracks overall performance for individuals and team. - Conducts annual performance reviews and supports staff development. Develops and manages both annual performance goals and professional development plans in line with department expectations for team members. - Administrative Duties: - Ensures accurate submission of time sheets and approves payroll. - Maintains appropriate staffing levels. - Conducts interviews and job searches. - Participates in the development and administration of the operating budget for the IS Applications department. - Staff Development and Engagement - Helps staff stay engaged with their work and support their career goals. - Provides guidance and opportunities for professional growth and serves as primary mentor to team members. - Focuses on maintaining a happy engaged workforce. - Adaptability - Demonstrates high adaptability to dynamic responsibilities and evolving project requirements. - Must be able to work off hours as needed and participate in an on-call rotation. - Standard Management Level Responsibilities - Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. - Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met. - Coordinates the assignment of tasks and helps resolve technical and operational problems. - Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation. - Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors. - Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc. - Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations. - Ensures compliance with regulatory agencies such as Joint Commission, DPH (Department of Public Health), etc. - Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures. - Ensures adequate equipment and supplies for department. - Develops and maintains established departmental policies, procedures, and objectives. - Ensures compliance to all health and safety regulations and requirements. - Maintains regular, reliable, and predictable attendance. - Performs similar or related duties as required or directed. Qualifications - License/Certification/Education: - Required: Bachelor’s degree or 8 years equivalent experience. - Epic/Workday/Application certifications or ability to achieve, as required by department. - Lean Green Belt certification or ability to achieve, as required by department. - Preferred: - Project Management certification (PMP/CAPM). - Experience/Skills: - Required: - 5 years experience with enterprise platforms (EHRs/ITSM/ERPs). - Strong interpersonal skills with the ability to engage and motivate teams. - Strong leadership skills, the ability to drive process improvements, and a proactive approach to managing and resolving complex issues. - Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude and solution focused even in challenging situations. - Proactive and adaptable, with a focus on continuous improvement and innovation. - Able to serve as a mentor and leader throughout the organization. - Preferred: - Healthcare experience. Physical Demands and Environmental Conditions Work is considered sedentary. Position requires work indoors in a normal office environment. Company Description All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Role Description Plans, organizes, monitors and manages coding function for professional and facility billing across multiple surgical/procedural specialties to ensure maximized revenue through effective billing and collection processes. - Responds to and resolves complicated coding requests/questions from providers, Department Administrators and CBO staff. - Communicates regularly with the PB CBO Managers to maximize reimbursement, effectiveness and efficiency of overall office function and performances. - Participates in educational sessions for providers, Department Administrators and PB CBO Staff. - Develops and implements standardized coding, charge entry and billing business rules and processes. - Monitors and implements changes to ICD/CPT coding requirements and determines impact of such changes on current billing practices along with development of action plans to ensure compliance with said changes. - Ensures that performance of the coding staff meets or exceeds performance standards to ensure maximized and timely reimbursement of services. - Writes and maintains departmental processes and reference guides to ensure correct coding standards and effective, timely claims processing. - Performs periodic coding and charge audits to ensure compliance with insurance rules and regulations and summarizes and presents findings to appropriate personnel. - Maintains proper coding database for reimbursement measurement. Qualifications - Bachelor’s degree and 7-10 years of Healthcare experience required. - Five years of coding experience and certification in physician-based coding. - Minimum of 4 years managerial experience within a physician billing setting required. - Demonstrated leadership ability, initiative, teamwork and assertiveness. - Excellent verbal, written and interpersonal communication skills. - Computer skills and ability to access and use multiple data systems including various PC applications, e.g. Excel, Word, Access and Power Point. - Extensive knowledge in ICD and CPT coding, 3rd party payer requirements and federal and state guidelines and regulations pertaining to coding and billing practices. - Proven analytical, research and evaluation skills required to make recommendations and implement operational improvement strategies as part of a cohesive team. - Ability to effectively interact with various people and adhere to team management concepts. - Must maintain current knowledge of coding and billing practices through reading of newsletters, publications and attendance at seminars. - Must have the ability to maintain a positive attitude and professional manner when interacting with team members, management and other staff members. Requirements - Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. - Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. - Resolves grievances and other personnel problems within position responsibilities. - Develops and recommends the budgets for the areas managed. - Manages activities to assure financial goals are met. - Coordinates the assignment of tasks and helps resolve technical and operational problems. - Evaluates the impact of solutions to ensure goals are achieved. - Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation. - Encourages and supports diverse views and approaches, demonstrates Standards of Respect. - Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc. - Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations. - Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc. - Develops and maintains procedures necessary to meet regulatory requirements. - Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures. - Ensures adequate equipment and supplies for department. - Develops and maintains established departmental policies, procedures, and objectives. - Ensures compliance to all health and safety regulations and requirements. - Maintains regular, reliable, and predictable attendance. - Performs similar or related duties as required or directed. Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Role Description The role of the Lead Patient Access Scheduling agent is to lead daily operations of assigned areas within the Patient Access Center (PAC). The PAC is designed to be a premier health contact center that provides patients, families, and referring providers multiple pathways to connect to UMMH. - Distributes and monitors the flow of work for an assigned group of employees. Serve as the lead for escalated phone calls, technical issues, and workflow questions. Resolve or escalate issues where appropriate and provide customer service recovery when necessary. - Coordinates the daily activities for the Patient Access Center (PAC), including but not limited to scheduling, maintaining work queues, and performing statistical reporting. - Disseminates communication with staff and assists the supervisor in conducting training. - Works with clinic and departments to promote a harmonious relationship and atmosphere of teamwork and partake in process improvement initiatives. - Implements the PAC’s policies and procedures, supporting short and long-term goals, and acting as liaison with patients, referring providers, UMMH providers, hospitals, and senior leadership. Qualifications - High School education plus additional specialized courses (Required). - Associate’s degree in business or healthcare-related field (Preferred). - 3+ years of related experience (Required). - Ability to use specialized applications software and computer systems for patient registration and scheduling and knowledge of business office procedures (Required). - Good leadership skills, knowledge of medical terminology, third party payer billing and managed care requirements and procedure (Required). - Knowledge of primary care medical processes and associated procedures and tests (Required). - English speaking, reading and writing skills (Required). - Equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements (Unless certification, licensure or registration is required). Requirements - Non-Exempt status. - Hiring range: $22.29 - $32.04. - Schedule: Monday through Friday, 8:00-4:30 or 8:30-5:00. - Shift: 1 - Day Shift, 8 Hours (United States of America). - Hours: 40. - Cost Center: 99940 - 5492 Patient Access Center. - Union: SHARE (State Healthcare and Research Employees). - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process. Benefits - Exceptional patient care, academic excellence, and leading-edge research. - Opportunity to build a career in a collaborative environment.

Role Description Performs various administrative tasks involved in preparing the weekly payroll and maintaining related payroll records in accordance with department and hospital policy. - Verifies accuracy of payroll information in Kronos through audit procedures. - Makes adjustments for employees transferring departments or changing budgeted hours. - Completes check discrepancy forms for records that contain obvious errors. Enters a variety of payroll information received from other departments. - May produce checks for special payments, keeping appropriate records. - Prepares weekly payroll wire amounts for net pay, payroll savings and taxes withheld. - Prepares weekly or monthly vouchers and/or wire transfer amounts for selected vendors and provides necessary detailed back up. - Prepares weekly payroll distribution list. - Distributes paychecks to employees and department representatives. - Resolves employees’ questions concerning paychecks within scope of authority. - Reviews union contracts, hospital policy and other source documents to resolve payroll questions. - Continuously demonstrates tact and diplomacy when discussing payroll concerns with employees or other callers. - Refers unresolved questions to Lead Payroll Rep or manager as appropriate. - Contributes new ideas in department meetings. Standard Staffing Level Responsibilities: - Complies with established departmental policies, procedures and objectives. - Attends variety of meetings, conferences, seminars as required or directed. - Demonstrates use of Quality Improvement in daily operations. - Complies with all health and safety regulations and requirements. - Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. - Maintains regular, reliable, and predictable attendance. - Performs other similar and related duties as required or directed. Qualifications - High school or equivalent with additional specialized training in a variety of office procedures. Requirements - A minimum of at least one year of payroll experience preferably in a complex health care manufacturing or union setting with payrolls compensating employees for 24 by 7 shift coverage. - A working knowledge of accounting and computer skills. Benefits - This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.