• Evaluate existing Salesforce org configuration, integrations, and data model. • Identify technical gaps, scalability issues, and “quick-win” improvement opportunities. • Define target-state recommendations for global rollout (Sales, Service, Opportunity Management). • Partner with the Data Strategist to align CRM and MDM approaches. • Support documentation of sequencing, dependencies, and technical risk log.

This is a remote position. We are looking for an experienced Salesforce Developer with IT project leadership experience to provide in‑house development support and technical oversight for our Salesforce platform. This role is responsible for designing, building, and optimizing Salesforce solutions while also leading and coordinating IT initiatives that support business operations and reporting needs. The ideal candidate combines strong Salesforce development expertise with the ability to lead and coordinate IT projects, work cross‑functionally, and deliver data‑driven insights through Power BI. Requirements - 5+ years of experience as a Salesforce Developer (Lightning Experience, custom apps, enterprise orgs). - Proven experience leading or coordinating IT projects . - Mandatory experience with Power BI for reporting, dashboards, and data analysis. - Strong understanding of system integrations, APIs, and data architecture. - Solid knowledge of best practices related to data governance, security, and performance. - Proficiency with Microsoft Office Suite (Excel, Outlook, Teams). - Strong communication, stakeholder management, and organizational skills. - Ability to work independently and manage multiple priorities in a dynamic environment.

Description *We are open to supporting 100% remote work anywhere within the continental US.* The Work: ICF is seeking a Salesforce Developer to join our team! You will work with our highly qualified Salesforce Architects and Business Analysts to translate business requirements into technical solutions that utilize Salesforce platform best practices. We leverage SCRUM Agile methodology to iteratively develop and test Salesforce solutions. As a Senior Developer, you will lead integrations using Web Services and APIs and lead data migration efforts from legacy applications. You will be responsible for Salesforce declarative or programmatic development resources such as triggers, Flows, validations, approvals, Apex classes, and Lightning Web Components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in architect code reviews during projects to ensure appropriate design patterns are followed. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. - You may be asked to travel once a quarter to an office. What You Will Do: - Participate in the complete application life cycle from technical design, architecture, development, testing, and deployment of high-quality Salesforce solutions using coding best practices - Identify and recommend creative solutions to build extensions to the out-of-the-box capabilities of the platform. - Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues. - Implement multiple AppExchange tools like DocuSign, eSign Live, and others. - Develop Salesforce to on-prem solution integrations using APIs and Web Services. - Ability to work well with customers both individually and in a highly collaborative team - Engage in code reviews and ensure adherence to best practices What You Will Bring With You: - Must be a United States (U.S.) Citizen and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply - Ability to obtain a Federal Public Trust - 5+ years of experience with Salesforce.com custom development, including Lightning Design Systems, APEX, Visualforce, Lightning Design System, Lighting Components, etc. - 1+ years of experience resolving technical defects, triaging issues, practicing Agile development methodologies, utilizing source control on a Salesforce project - At least one active Salesforce Certification What We Would Like You To Bring With You: - Demonstrated experience automating manual test, environment setup, and deployment processes using technologies such as Jenkins, Salesforce metadata API, Python, or Provar (or similar selenium-based tool) - Experience developing Section 508 conformant content and know how to test their builds for Section 508 compliance Professional Skills: - Highly effective analytical, problem-solving, and decision-making capabilities. - Excellent communication and interpersonal skills to interface effectively at all levels of the business. #DMX24 #Indeed #LI-CC1 #Clearance #icfsalesforce Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

• Design and build Service Cloud functionality • Implement and maintain complex asset and entitlement management • Own Email-to-Case and Web-to-Case • Build and maintain Experience Cloud / Partner Portal sites • Build core Salesforce customizations using Apex, Lightning Web Components, Aura, and Salesforce Flows • Design and implement integrations between Salesforce and the post-sale ecosystem • Collaborate closely with our dedicated integration / middleware team • Partner directly with support engineers, services managers, and partner-success leaders • Own production support for the post-sale Salesforce stack • Manage your own deployments using SFDX, Git-based source control, and CI/CD pipelines • Use AI tools as part of your day-to-day workflow