We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. - Acts as the primary liaison for assigned geography of integrated providers, (i.e. market/regional/national, large group) to establish, oversee, and maintain provider risk management and positive relationships and supports high value initiative activities. - *Conducts provider education, ensures contract compliance, provider communication, claims research and assists with resolution - *Implementation of internal and external solutions to achieve provider satisfaction, cost targets, network growth, and efficiency targets. Required Qualifications - Experienced in working with all reimbursement payment methodologies - 3-5 years of provider relations and/or network management experience required - Experienced in working with large provider groups, capitated agreements, behavioral health provider - Must have excellent written, oral, and interpersonal communication skills - Computer literate in Word, Excel, Microsoft Office - Must be flexible and able to handle a highly, fast-paced environment - Must reside in North or South Carolina Preferred Qualifications - Knowledge of Medicare programs - Knowledge of various Behavioral Health and Commercial payment methodologies - Medical claims processing knowledge - Experience working within Provider Databases (i.e. EPDB) a plus - Critical thinking, problem resolution and ability to work independently - Excellent time management skills - Must be flexible and able to handle a highly, fast-paced environment Education - Associate Degree or equivalent combination of education and experience Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $91,800.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 04/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: The Benefits Analyst provides transactional, administrative and technical support to maintain benefits and payroll data in the HR Information System (HRIS), acts as subject matter expert to HR Business Partners, managers, and colleagues, and provides support for the implementation and administration of the employee benefit programs. This position works directly with benefit vendors on plan set-up and resolution of colleague issues. The Senior Benefits Analyst will help plan and administer colleague benefit programs to align with the company goals and emerging legislative changes. Essential Job Functions: - Advise colleagues regarding benefits related issues, such as medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts, health saving accounts, short- and long-term disability, and 401k. - Provides tactical administration of all benefit programs to include activities such as, but not limited to, new hire enrollments, life event changes, eligibility, deductions, etc. - Act as liaison with company benefit vendors. - Responsible for all aspects of the tuition reimbursement process. - Advises colleagues regarding the Leave of Absence processes and administers the coordinating programs to include FMLA, short-term disability, state disability programs and insurance payments. - Conduct weekly and monthly audits of enrollment reports to ensure all information is reported accurately - Complete the monthly billing and invoicing process for benefit vendors - Maintains and reviews with leadership the benefits cash tracker and budget comparison - Assist with annual Open Enrollment Specific Skills/ Attributes: - Proactive team member with strong customer service orientation, excellent attention to detail and follow-through. Ability to handle confidential colleague information with discretion and exercise good judgment. - Excellent analytical, organizational and project management skills with strong interpersonal and written/verbal communication skills.  Ability to manage end-to-end processes. - Strong analytical skills and solid Excel skills. Qualifications: - Bachelor’s degree or equivalent with 2 – 4 years of related benefits experience - Advanced Excel skills required. - Experience with Workday preferred - Experience with reference-based pricing medical plans a plus - Strong working knowledge of current benefit practices and trends. Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

• Lead clinical integrity efforts cross-functionally to ensure adherence to medical necessity rules and payer-specific requirements for claims and invoices. • Create clinical materials as appropriate including letters of medical necessity, pricing justification and appeal templates. • Review and decision prior authorization and claims denials for compliance with medical necessity rules, identifying potential issues or discrepancies in clinical documentation and coding, and identifying opportunities for appeals. • Create and follow new processes or process changes and to ensure compliance and intended outcomes as needed. • Integration of new technology and initiatives for summarization of clinical information for both pre-and post-test teams. • Provide insight into new and emerging use cases for exome and genome sequencing. • Provide feedback for Market Access on payor specific gaps in coverage and/or misalignment to industry standards. • Analyze data trends, using a variety of data visualization tools (e.g. PowerBI, Tableau, Smartsheets) to find new opportunities for targeted expansion of clinical billing integrity team efforts.

CTG is seeking to fill a Epic Managed Services Support Analyst position for our client. Location: RemoteDuration: 2 years EPIC certified or credentialed in CASAP, Orders, ClinDoc Duties: - Provide Tier 2 support for Epic ClinDoc, Orders, and ASAP within a managed services model. - Troubleshoot and resolve incidents, service requests, and defects in accordance with SLAs and ITIL best practices. - Participate in on-call rotations and after-hours support as required. - Analyze clinical workflows and end-user issues to identify root causes and recommend solutions. - Support Nursing, ED, and OB workflows including documentation, flowsheets, orders, tracking boards, and patient status management. - Collaborate with clinical leadership to optimize documentation, patient throughput, and care delivery processes. - Perform system configuration and maintenance in Epic ClinDoc, Stork, and ASAP including templates, flowsheets, forms, tracking boards, and rules. - Support content updates, regulatory changes, and clinical best-practice enhancements. - Maintain system build documentation and configuration standards. - Participate in Epic upgrades, patches, and managed services release cycles. - Perform unit, integrated, and regression testing. - Support validation of clinical workflows and ensure minimal disruption to end users. - Document incidents, root cause analyses, and resolution steps. - Communicate effectively with clinical users, managed services leadership, and technical teams. - Escalate complex issues to Epic or internal technical teams as needed and follow through to resolution. - Assist with end-user training, tip sheets, and workflow documentation. - Contribute to knowledge bases and standard operating procedures (SOPs). - Serve as a subject matter expert (SME) for supported Epic modules. Skills: - Epic ClinDoc - Epic Orders - Epic ASAP (ED) - Managed Services Support - Clinical Workflow Optimization - Incident & Problem Management - Epic Configuration & Build - Healthcare IT Experience: - Bachelor’s degree in Information Systems, Healthcare, Nursing, or a related field, or equivalent experience. - 3+ years of Epic application support experience, including hands-on experience with: - Epic ClinDoc - Epic Orders - Epic ASAP (Emergency Department) - Strong understanding of clinical workflows in inpatient, ED, and obstetrics settings. - Experience supporting Epic in a managed services or shared services environment. - Ability to troubleshoot complex clinical application issues under time-sensitive conditions. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $100,000 to $120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.