Job Description Account Manager, Companion Animal Business Unit (12-14 month contract) Location: London, Ontario and surrounding areas Our Account Managers interact primarily face to face with our veterinary clinic customers. They strive to understand their needs and consult to offer the right solutions. They collaborate within a Field Sales Team and play a critical role in supporting our customer centric business model. Responsibilities: - Reporting to the Regional Sales Manager, Central Canada – Companion Animal Business Unit, the Account Manager (AM) is responsible for achieving the annual sales and business objectives within his/her territory by coordinating the development, implementation and monitoring of the Territory Tactical Plans, ensuring alignment with Regional and National Business unit objectives. - Understanding the customer needs and communicating accurate and complete product information through on-going calls on targeted companion animal veterinarians with the goal of increasing sales and market penetration in the territory. - Conducting continuing education & product presentations to clinic teams - Attending product and sales training, and participating in conferences and conventions. - Optimizing business potential in the territory through effective analysis, planning and implementation. The AM manages territory data through CRM and / or other relevant territory management tools. There are other administrative duties which include expense reports and mandatory trainings. - Completes his/her tasks in a manner fully consistent with our company's commitment to our Values and Standards, policies, procedures, industry standards and all laws and regulations. Qualifications - Completed Bachelor degree – Preferred - Previous Sales experience is an asset - Experience in small animal veterinary practice is an asset - Understanding of the Animal Health Industry is an asset - Proficiency in Microsoft Office technology and related software - Exhibits strong Communication skills (both oral and written) - Motivated to lead their own specific tasks and responsibilities within a team, prioritizing time and effort towards important deliverables and producing high-quality work. - Proven strategic thinking, decision making and strategic planning skills - Successfully networking and forming partnerships with multiple team members within their customer base, as well as within our organization. - A valid driver’s license is required - Language requirement: English. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Account Management, Adaptability, Animal Health Care, Client-Centric, Data Analysis, Lead Generation, Market Analytics, Product Knowledge, Sales Forecasting, Sales Reporting, Sales Strategy Development, Strategic Planning, Strategic Thinking, Technical Knowledge, Technical Product Sales, Veterinary Consulting, Veterinary Sciences, Veterinary Services Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description: Gestionnaire de comptes, Unité d’affaires Animaux de compagnie (contrat de 12 à 14 mois) Lieu : London, Ontario et régions avoisinantes Nos gestionnaires de comptes interagissent principalement en personne avec nos clients des cliniques vétérinaires. Ils s’efforcent de bien comprendre leurs besoins et agissent à titre de conseillers afin de proposer des solutions adaptées. Ils collaborent au sein d’une équipe des ventes sur le terrain et jouent un rôle clé dans le soutien de notre modèle d’affaires axé sur le client. Responsabilités: Relevant du/de la directeur(trice) régional(e) des ventes, Canada central – Unité d’affaires Animaux de compagnie, le/la gestionnaire de comptes (GC) est responsable de l’atteinte des objectifs annuels de ventes et d’affaires sur son territoire. Il/elle assure la coordination de l’élaboration, de la mise en œuvre et du suivi des plans tactiques territoriaux, en veillant à leur alignement avec les objectifs régionaux et nationaux de l’unité d’affaires. - Comprendre les besoins des clients et communiquer une information exacte et complète sur les produits lors de visites régulières auprès des vétérinaires en animaux de compagnie ciblés, dans le but d’augmenter les ventes et la pénétration du marché sur le territoire. - Offrir des formations continues et des présentations de produits aux équipes des cliniques. - Participer aux formations sur les produits et les ventes, ainsi qu’aux conférences et congrès. - Optimiser le potentiel d’affaires du territoire grâce à une analyse, une planification et une mise en œuvre efficaces. Le/la GC gère les données territoriales à l’aide du CRM et/ou d’autres outils pertinents de gestion de territoire. - Assumer diverses tâches administratives, notamment la gestion des rapports de dépenses et la participation aux formations obligatoires. - Exécuter l’ensemble des tâches conformément à l’engagement de l’entreprise envers ses valeurs et normes, ainsi qu’aux politiques, procédures, normes de l’industrie et à l’ensemble des lois et règlements applicables. Qualifications: - Baccalauréat complété – souhaité - Expérience préalable en ventes, un atout - Expérience en pratique vétérinaire pour les animaux de compagnie, un atout - Connaissance de l’industrie de la santé animale, un atout - Maîtrise des outils Microsoft Office et des logiciels connexes - Excellentes compétences en communication (orale et écrite) - Capacité à gérer de manière autonome ses responsabilités au sein d’une équipe, à prioriser efficacement son temps et à livrer un travail de grande qualité - Compétences démontrées en réflexion stratégique, en prise de décision et en planification stratégique - Aptitude à développer des relations et des partenariats solides avec les clients et les collègues à l’interne - Permis de conduire valide requis - Exigence linguistique : anglais Nous sommes fiers d'être une entreprise qui embrasse la valeur de rassembler des personnes diversifiées, talentueuses et engagées. La façon la plus rapide d’innover est de rassembler des gens de diverses opinions dans un environnement inclusif. Nous encourageons nos collègues à remettre en question avec respect les problèmes de réflexion et d’approche de l’un et de l’autre. Nous sommes un employeur souscrivant au principe de l’égalité d’accès à l’emploi et nous sommes déterminés à favoriser un milieu de travail inclusif et diversifié. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Temporary (Fixed Term) Relocation: No relocation VISA Sponsorship: No Travel Requirements: 75% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 04/30/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Strategic Account Manager, Dealer Solutions/Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com. The Role The Strategic Account Manager, Solera Dealer Solutions is the senior relationship and growth owner for a defined portfolio of high-value, strategic automotive dealer rooftops and dealer groups. This role is accountable for retention, renewal execution, and expansion of existing business, with a strong emphasis on upsell growth, multi-solution adoption, and long-term partner alignment. This position has no responsibility for new logo acquisition. The Strategic Account Manager serves as a trusted advisor to dealer executive leadership, aligning Solera’s DMS, CRM, Service, and Marketing solutions to dealership-level business objectives. Working closely with Solution Performance Managers (SPMs), Product SMEs, and Professional Services, the role ensures customers realize measurable ROI, increased operational efficiency, and expanded value from their Solera investment over time. What You'll Do Strategic Relationship & Account Ownership - Own executive-level relationships across assigned strategic accounts, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Leaders, and OEM field representatives. - Position Solera as a long-term strategic partner by aligning solutions to dealership growth, profitability, and operational priorities. - Lead structured, value-based executive business reviews focused on performance outcomes, roadmap alignment, and future growth opportunities. Retention, Renewal & Revenue Expansion - Own renewal strategy, negotiation, and execution for assigned strategic accounts, ensuring high retention and contract continuity. - Proactively identify renewal risk, develop mitigation strategies, and mobilize cross-functional resources to protect revenue. - Drive upsell and expansion revenue by identifying whitespace opportunities, multi-solution adoption paths, and incremental module growth. - Articulate clear ROI and value stories that justify continued investment and expanded solution adoption. Strategic Account Planning - Develop and maintain annual and quarterly strategic account plans that include: - Dealer-level business goals across fixed ops, variable ops, and marketing - Current solution footprint and adoption maturity - Expansion targets and revenue growth opportunities - Risk indicators, renewal timelines, and mitigation strategies - Use account plans as a living document to guide engagement strategy and prioritize revenue-generating initiatives. Portfolio Expansion Focus - Drive growth across Solera’s solution portfolio, including: - DMS: Service, parts, accounting, and inventory workflows - CRM: Lead management, showroom effectiveness, and BDC optimization - Service: Service Suite check-in, scheduling, inspections, and technician productivity - Marketing: Campaign execution, retention, reputation management, and equity mining through Sales Journey - Partner with Product SMEs to position additional capabilities based on dealership performance gaps and growth objectives. Product Adoption & Performance Enablement - Collaborate with Solution Performance Managers and Product SMEs to ensure deep adoption across strategic accounts. - Align performance engagements to dealership outcomes such as: - Increased service lane throughput - Improved lead response time and conversion rates - Reduced no-shows through scheduling optimization - Higher marketing ROI and customer retention - Translate usage and performance insights into actionable upsell and optimization recommendations. Customer Health & Risk Management - Monitor product utilization, customer satisfaction metrics (NPS/CSAT), support trends, and operational KPIs. - Identify early indicators of churn or dissatisfaction and lead corrective action plans. - Manage complex escalations by coordinating cross-functional resolution efforts. Cross-Functional Leadership - Act as the quarterback across Customer Success, Professional Services, Product, Support, and Marketing teams. - Provide strategic field insight on competitive threats, dealer needs, adoption barriers, and product enhancement opportunities. - Partner with Marketing on targeted communications, executive events, and strategic account initiatives. Travel - 60–75% depending on territory size, dealer visits requirements. What You’ll Bring Required - 3–6+ years of experience in automotive SaaS, dealership technology, or automotive retail operations. - Demonstrated success managing strategic or enterprise-level accounts with retention and expansion responsibility. - Strong understanding of dealership operations across fixed ops, variable ops, CRM, and marketing. - Proven ability to drive upsell revenue and multi-solution adoption within an existing customer base. - Strong executive communication, negotiation, and presentation skills. - Data-driven approach to identifying growth opportunities and customer risk. - Preferred - Experience with automotive DMS, CRM, service scheduling/inspection tools, and marketing platforms. - Prior dealership leadership experience (BDC, service lane, sales management, or digital marketing). - Familiarity with OEM standards, compliance requirements, and certification programs. - Experience using structured account planning frameworks and customer health models. Success Metrics - Strategic account renewal and retention rate - Net Dollar Retention (NDR) and upsell / expansion revenue growth - Multi-solution adoption and utilization across portfolio - Customer satisfaction improvements and reduced escalations - Quality, accuracy, and execution of strategic account plans - Effectiveness of cross-functional collaboration Core Competencies - Strategic Customer Leadership – Trusted advisor at the executive level - Revenue Growth Mindset – Retention and expansion focused - Business Acumen – Deep understanding of dealer performance drivers - Account Strategy & Planning – Disciplined, outcome-oriented - Influence & Communication – Confident, credible, and consultative - Cross-Functional Collaboration – Leads without authority It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs. EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

🚀 Join the Future of Manufacturing with Sandvik Coromant! Position: Sales Engineer / Account Manager for North Metro of Minneapolis/St Paul, MN region Location: The candidate must live in or around Minneapolis/St Paul or in Central Minnesota. The qualified candidate will be responsible for customer sales in that area. Job ID: R0091027 Are you passionate about cutting-edge manufacturing and building strong customer relationships? Do you thrive in a technical sales environment where innovation meets precision? If so, Sandvik Coromant wants to hear from you! We’re looking for a customer-focused, results-driven Sales Engineer to join our team in North Metro REGION. This is your chance to work with a global leader in tooling solutions and help shape the future of the machining industry. 🌟 What You’ll Do As a Sales Engineer, you’ll be the go-to expert for our customers—understanding their needs, delivering tailored solutions, and driving business growth. You’ll: - Build and maintain strong customer relationships - Deliver the full Coromant product and service offering - Identify new business opportunities and grow market share - Collaborate with internal teams to deliver total customer solutions - Use your technical expertise to consult on CNC machining and tooling applications - Maintain and optimize the sales pipeline using CRM tools to ensure accurate tracking, forecasting, and follow-up on customer engagements 🧠 What You Bring We’re looking for someone who combines technical know-how with strong interpersonal skills: - Degree in Manufacturing Engineering or related field (or equivalent experience) - Hands-on experience with CNC machining, CAD/CAM, and cutting tools - Proven success in technical sales or customer-facing roles - Strong negotiation and communication skills - A valid driver’s license and willingness to travel (approx. 10% overnight) 💼 Why You’ll Love Working Here At Sandvik Coromant, we don’t just offer jobs—we offer careers with purpose. Here’s what you can expect: - Competitive compensation and comprehensive benefits (health, dental, disability, 401(k), and more) - Continuous learning and development opportunities - A collaborative, inclusive, and innovation-driven culture - The chance to work with industry-leading technology and global experts - Real opportunities for career growth and advancement 🌍 About Us Sandvik Coromant is the world’s leading supplier of tools, tooling solutions, and know-how to the manufacturing industry. With 8,000 employees in 130 countries, we’re shaping the future of manufacturing through innovation, sustainability, and excellence. We serve top-tier clients in aerospace, automotive, medical, energy, and general engineering—helping them boost productivity and profitability with our cutting-edge solutions. 📩 Ready to Apply? Take the next step in your career and join a company that’s engineering the future. Apply now at www.sandvik.com/careers and search for Job # R0091027 Sales Engineer / Account Manager for North Metro region 🤝 Sandvik Coromant is an Equal Opportunity Employer We value diversity and are committed to creating an inclusive environment for all employees. If you need accommodation during the application process, please contact hrsupport.us@sandvik.com.

• Drive and orchestrate large complex sales cycles and work with internal partners and teams. • Identify business challenges and create solutions for prospects and customers. • Understand the competitive landscape and customer needs to effectively position solutions. • Create clear goals and accurate forecasting through developing a detailed territory plan. • Stay updated on industry news and trends, and how they affect products and services.