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We get to the heart of the matter.....real people......real solutions
Endpoint Engineer
Location
United States
Posted
59 days ago
Salary
$110K - $140K / year
Seniority
Senior
Job Description
Endpoint Engineer
Thinkahead Consultant Psychologist Pty Ltd
• Manage and support endpoint devices, with a primary emphasis on Windows endpoints via SCCM and Microsoft Intune, as well as Chromebooks and Apple devices (via JAMF). • Troubleshoot and resolve endpoint-related issues to ensure optimal performance and minimal downtime. • Provide Tier 3 support for endpoint-related incidents and service requests. • Administer and optimize Microsoft SCCM/MECM and Microsoft Intune and/or Tanium for device provisioning, configuration management, software deployment, and compliance enforcement. • Administer JAMF to support Apple device management, including policy enforcement, updates, and application deployments. • Manage Windows endpoint configurations using Group Policy, SCCM, Intune, and related endpoint management tools. • Develop and execute patching strategies for all endpoint devices, with a strong focus on Windows patching through SCCM/MECM and Intune. • Coordinate patch testing, deployment, and validation to ensure security compliance while minimizing user impact. • Monitor patch compliance and remediation status, addressing failures or discrepancies promptly. • Manage and support Chromebooks, including policy enforcement, system updates, and troubleshooting. • Ensure endpoint devices comply with organizational security policies and standards. • Support vulnerability assessment and remediation activities, particularly for Windows endpoints managed via SCCM/MECM and Intune. • Identify opportunities to automate and optimize endpoint management processes, especially within SCCM/MECM and Intune workflows. • Maintain detailed documentation of endpoint configurations, processes, and troubleshooting procedures. • Work closely with IT support, cybersecurity, and infrastructure teams to align endpoint strategies with organizational goals.
Job Requirements
- 3–5 years of experience in endpoint management and support.
- Strong hands-on experience with Microsoft SCCM/MECM and Microsoft Intune (preferred) for Windows endpoint management.
- Experience with Tanium and JAMF for endpoint administration.
- Proven ability to support Windows devices, Chromebooks, and Apple devices.
- Strong knowledge of Windows OS, macOS/iOS, and Chrome OS.
- In-depth experience with patch management processes, particularly using SCCM and Intune.
- Proficiency in PowerShell (preferred), Python, or Bash for automation.
- Familiarity with Active Directory, Group Policy, Azure AD, and device enrollment programs.
- Strong analytical and troubleshooting skills.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Microsoft certifications (e.g., Modern Desktop Administrator Associate, Endpoint Administrator).
- Tanium Certified Operator and/or JAMF Certified Technician.
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
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