Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The Workday Change Management team is passionate about helping our customers prepare their users to successfully adopt Workday. In short, change management is the “people side” of our deployments. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness and fun! Our team promotes Workday’s core values with ‘Employees’ being the first of them! This is why we: Offer flexible work schedules; Empower you to follow your desired career path & achieve professional and personal goals Encourage work-life balance and wellbeing; Are proud to champion equal opportunities for everyone. We’re a diverse, fun group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. About the Role Key customer activities will include: - Serving as the primary point of contact for the work stream and being a great partner to your direct customer counterpart, as well as project leadership and executives within the customer organization - Owning and leading change-related activities including, but not limited to, partner identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement - Hands-on development of communications and training materials that support a successful transition to Workday for key end-users - Maintaining the change management project plan tasks and providing mentorship to the customer on how these activities are impacted by functional achievements within the Workday methodology Internal contributions will include: - Supporting ongoing innovation of the service offering and change management practice through contribution to team Objectives and Key Results (OKRS) - Participate in business development activities including estimating, drafting RFP responses, presenting our service to prospective customer leadership, and drafting SOW language - Lend expertise to ad-hoc internal initiatives where change management insight is required About You Basic Qualifications - 5+ years experience working with or Implementing a Tier 1 business software application such as: Workday, SAP, Oracle, PeopleSoft, ADP, NetSuite, FinancialForce or similar applications - 5+ years experience in HCM Deployment or Change Management on large transformation programmes that have included the following: HCM, Procurement or Supply Chain Management - 5+ years Consulting experience, either as an Internal Consultant or with a Consulting/Software Company Other Qualifications - Ability to guide customer in strategic conversations and provide tactical, day-to-day support - Thrive delivering a thoughtful, consultative approach to change management that results in outstanding experiences for our customers - Experienced in leading others through changes to the way they work and how they interact with enterprise technology (strong preference for Workday-related experience) - Strong verbal and written communication skills in a customer-facing environment - Ability to travel up to 50% (under normal circumstances) Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

About the Role We are seeking a skilled and customer-focused Technical Solutions Consultant to join our Client Services team. Reporting to the Strategy Manager, this role will be responsible for delivering technical onboarding, solution design, and ongoing implementation support for some of Xtremepush’s most complex and strategic clients. As a Technical Solutions Consultant, you will work directly with client technical teams, marketing stakeholders, and internal Product and Engineering teams to ensure successful implementation of the Xtremepush platform. This role is critical in ensuring integrations, data architecture, and CRM use cases are designed and delivered to a high standard throughout the client lifecycle - from initial discovery and onboarding through to ongoing optimisation and technical consultation. You will support clients who require a higher level of technical partnership than can be provided through standard onboarding, Account Management, or Support channels, particularly where complex integrations, migrations, or advanced CRM setups are involved. This is an excellent opportunity for someone with strong CRM and data integration experience who enjoys solving technical challenges, working closely with enterprise clients, and delivering high-quality marketing technology solutions in a fast-moving environment. This is a remote role. #LI-Remote Key Responsibilities Client Onboarding & Technical Discovery - Lead technical discovery sessions with new clients and prospects to understand platform architecture, data sources, and CRM requirements - Define integration approaches across SDK, API, Webhooks, batch imports, and Kafka ingestion methods Solution Design & Architecture - Design end-to-end customer engagement solutions using Xtremepush features including Journeys, Campaigns, Segmentation, Promotions, and Personalisation - Translate business use cases into scalable technical implementations - Recommend best practices for event structure, profile attributes, identity resolution, and consent management - Validate technical feasibility of complex use cases with Product and Engineering teams SDK & Platform Implementation Support - Guide clients through mobile and web SDK integrations (iOS, Android, Web, React Native, etc.) - Support setup of push notifications, email, SMS, in-app messaging, and web messaging channels - Assist with device tracking, subscription preferences, and identity management - Provide technical support during development, QA, and production rollout phases - Support marketplace and custom integration workflows Campaign & CRM Use Case Enablement - Support implementation of lifecycle campaigns, triggered journeys, promotions, and segmentation strategies - Assist clients with campaign triggers, event-based automation, and API-driven workflows - Provide guidance on personalisation tokens, dynamic content, and templating - Help marketing teams design technically sound campaign architectures Ongoing Technical Consultation & Support - Act as the technical point of contact for assigned enterprise clients - Support post-onboarding optimisation, new use cases, and platform enhancements - Investigate and resolve complex technical or data-related issues - Work with internal teams to ensure timely resolution of escalations Cross-Functional Collaboration - Partner with Account Managers and Customer Success to deliver a consistent client experience - Work with Support and TechOps to troubleshoot platform or integration issues - Provide feedback to Product on client requirements and feature gaps - Contribute to internal documentation, best practices, and onboarding templates Continuous Improvement & Enablement - Share knowledge across global Client Services teams - Stay up to date with CRM, CDP, and marketing automation best practices - Identify opportunities to improve onboarding processes and technical delivery Your Experience and Qualifications Essential Requirements - 2–5 years experience working with CRM, marketing automation, CDP, or SaaS platforms - Strong understanding of APIs, JSON, and data integration concepts - Experience with event-driven architectures and customer data models - Experience supporting technical implementations for enterprise clients - Strong problem-solving skills and attention to detail - Ability to communicate technical concepts to both technical and non-technical stakeholders - Comfortable working with clients across different time zones, including APAC and EMEA Preferred Qualifications - Experience with Kafka, webhooks, SDK integrations, or cloud-based platforms - Familiarity with mobile marketing, push notifications, and in-app messaging - Experience with customer data platforms (CDP) or identity resolution - Experience in gaming, sportsbook, fintech, insurance, retail, or high-volume SaaS environments - Basic SQL or data analysis experience - Experience working in a client-facing technical consulting role Technical Competencies - REST APIs and webhook configuration - JSON / event payload design - Data mapping and ETL concepts - SDK implementation fundamentals - Segmentation and customer data modelling - Campaign automation and journey orchestration Location This is a remote role based in New York

JOB DESCRIPTION TITLE: Consultant I, Professional Services - Prof Services LOCATION: Serbia EXPERIENCE: 0-3 years HIRING TYPE: Righthire ROLE OVERVIEW We are seeking a 0-3 years experienced Consulting professional to join our Lending - Lending practice. KEY RESPONSIBILITIES - Lead client engagements from discovery through delivery - Conduct requirements workshops and solution design sessions - Configure and implement software to meet client needs - Deliver training and post-go-live support DOMAIN KNOWLEDGE (REQUIRED) Nice to have: Commercial Lending &commercial loan servicing domain expertise; Business analysis; project management; data analysis; technical consulting REQUIRED SKILLS • Serbian speaking communication skills are highly recommended SQL; python; oracle; C#; cloud architecture; LANSA; java; C++; XML; visual basic; COBOL At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: - Business Insider named us an “enterprise startup to bet your career on” - Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Technical Consultant to join our growing team. In this role, you will be responsible for enabling our clients to become proficient on the Workato Platform, empowering their employees and building solutions for their businesses. - Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful. - Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services. - Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering - Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK - Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements - Accelerate development for roadmap features to address specific customer requirements - Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base - Prioritize and deliver outstanding customer service experience to Workato customers Requirements Technical Skills - Background in information systems, computing, engineering or equivalent industry experience preferred - Have 2-4 years of experience in similar role - Technical background or a good understanding of technology and industry trends, especially in the app integration space - Working knowledge of APIs (RESTful, etc.) - Working knowledge of Data Structure (JSON, XML, etc.) - Working knowledge of any RDBMS - Previous coding experience / development background required - Experience working with cloud business apps like Workday / SAP / NetSuite / Salesforce / ServiceNow / Marketo is a plus Soft Skills - Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact - Customer-oriented mindset, easily adaptable to different company sizes and line of business - Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners - Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set - Ability to effectively prioritize tasks and manage time, even under high-pressure situations - Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience - Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly - Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge - Business level of English language (REQ ID: 2716)