JOB DESCRIPTION TITLE: Consultant I, Professional Services - Prof Services LOCATION: Serbia EXPERIENCE: 0-3 years HIRING TYPE: Righthire ROLE OVERVIEW We are seeking a 0-3 years experienced Consulting professional to join our Lending - Lending practice. KEY RESPONSIBILITIES - Lead client engagements from discovery through delivery - Conduct requirements workshops and solution design sessions - Configure and implement software to meet client needs - Deliver training and post-go-live support DOMAIN KNOWLEDGE (REQUIRED) Nice to have: Commercial Lending &commercial loan servicing domain expertise; Business analysis; project management; data analysis; technical consulting REQUIRED SKILLS • Serbian speaking communication skills are highly recommended SQL; python; oracle; C#; cloud architecture; LANSA; java; C++; XML; visual basic; COBOL At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: - Business Insider named us an “enterprise startup to bet your career on” - Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world - Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Technical Consultant to join our growing team. In this role, you will be responsible for enabling our clients to become proficient on the Workato Platform, empowering their employees and building solutions for their businesses. - Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful. - Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis. With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services. - Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering - Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK - Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements - Accelerate development for roadmap features to address specific customer requirements - Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base - Prioritize and deliver outstanding customer service experience to Workato customers Requirements Technical Skills - Background in information systems, computing, engineering or equivalent industry experience preferred - Have 2-4 years of experience in similar role - Technical background or a good understanding of technology and industry trends, especially in the app integration space - Working knowledge of APIs (RESTful, etc.) - Working knowledge of Data Structure (JSON, XML, etc.) - Working knowledge of any RDBMS - Previous coding experience / development background required - Experience working with cloud business apps like Workday / SAP / NetSuite / Salesforce / ServiceNow / Marketo is a plus Soft Skills - Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact - Customer-oriented mindset, easily adaptable to different company sizes and line of business - Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners - Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set - Ability to effectively prioritize tasks and manage time, even under high-pressure situations - Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience - Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly - Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge - Business level of English language (REQ ID: 2716)

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Role at a Glance As a member of our Solution Consulting team, you will have to provide technical sales partnership to customers within the manufacturing industry with product and solution guidance. Aligned to a variety of Enterprise-level Accounts, the Advisory Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. What you get to do in this role: The Automotive Advisory Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Responsible for understanding business and technical problems encountered in the Automotive industry addressed by ServiceNow products including industry 4.0 concepts, IoT integration, and digital transformation imperatives specific to discrete and process Automotive environments - Routine interaction with C-Suite Executives - Interview customers both face to face and remotely to uncover their technology architecture and business needs. - Partner with the sales teams in the customer account and strategy planning - Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value - Sell the value of our solution, not just the features and functions of the products - Support regional marketing events – user conferences, trade shows, webinars, etc - Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference. - Collaborate in the creation of product demo scripts and scenarios. - Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution - Responding to Request for Information/Proposal documents - Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles. - Staying current on competitive analyses and understanding differentiators between the company and its competitors. - In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment - Act as the ServiceNow subject matter expert at Executive briefings/marketing events Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Expertise in enterprise software pre-sales solution consulting or sales engineering experience essential - Expertise in enterprise software pre-sales solution consulting or sales engineering experience essential - Experience working with and selling to automotive enterprises (+ 5000 employees) - Experience selling complex multi-product or cross-platform software solutions essential - Solution experience, preferably with the ServiceNow Platform, and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, Governance Risk, and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI. - Background knowledge in Operational Technology (OT) transformation including IT/OT convergence, industrial IoT architectures, connected asset management, and the unique security, integration, and service management challenges associated with bridging enterprise IT systems with shop floor operations and industrial control systems - Ability to pull together complex virtual and matrix teams and to successfully collaborate with product management, product marketing, partners, and professional services - Experience working collaboratively with product management, product marketing, partners, and professional services - Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly - Able to articulate and logically communicate concepts with both technical and non-technical audiences. - Exceptional communication and presentation skills including technical and business concepts - Understanding of and experience selling to Enterprise Architecture teams. - Ability to understand the "bigger picture" and the business drivers around IT - Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence - Business Travel as necessary within Germany and occasionally international travel to the US. - 7+ years of pre-sales solution consulting or sales engineering experience - Fluency in English FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible or Remote

Role Description In this role, you will play a crucial part in identification, analysis, and proposal of mitigants to risks that could impact the confidentiality, integrity, or availability of critical business systems. Through active monitoring and assessment of emerging technology risks, you will strengthen the company’s operational risk posture. The ideal candidate will create, update, and maintain risk dashboards and registers, ensuring accuracy of reporting to internal stakeholders. This highly visible role reports directly to the Director of Technology Risk Management and will interact with all levels of IT leadership. Qualifications - Bachelor’s degree in information technology, cybersecurity, computer science, or a related field. - 2+ years of professional experience in risk management, IT, audit, compliance, or a related field within financial services or a regulated environment. - Understanding of diverse technologies, including on premises infrastructure, DBMS, applications, and cloud hosted environments (AWS, Azure, and/or TKG preferred). - Experience supporting technology adjacent risk assessments or audits, with strong analytical and critical thinking skills. - Ability to communicate findings clearly and work collaboratively with both technical and non-technical stakeholders. - Strong organizational skills with the ability to manage multiple priorities and adapt in a fast-paced environment. Requirements - Promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Benefits - Estimated Salary: $86,000 - $100,000, plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time and paid holidays.