• Responsible for the filing of insurance products with state departments of insurance • Build relationships with State Departments of Insurance • Prepare and submit rule and form filings through SERFF • Monitor filing progress and communicate filing status • Collaborate on company exception pages with Product Management and Enterprise Analytics • Serve as company liaison between State Insurance Departments and UFG on filing related regulatory compliance.

• Real-time monitoring of queues; support real-time updates of queues/skill assignments as needed to balance service levels across queues. • Routine evaluation of staffing versus forecast and actioning appropriately to ensure the balance of productivity and service objectives are met. • Consult with leaders in planning off queue activities. • Prepare and refine weekly schedules to support operational needs. • Report and advise on offline activities, service goals, and agent occupancy. • Monitor schedule adherence and alert leaders to minimize impact of customers. • Facilitate real-time discussions with leaders as required. • Propose process improvements to enhance our daily operations.

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1 , Shift: Day, Schedule: 7am -4:30pm Position Summary The Revenue Cycle Systems Analyst I performs detailed analytical and statistical review of the revenue cycle to identify and resolve billing and related problems in system applications. The incumbent acts as an internal liaison, working directly with IS-Application Analysts to review, research, analyze, troubleshoot and problem solve to ensure effective administration of system wide applications for integrated network operations; assists in the development of procedures and standards; updates and maintains dictionary tables and system master files; creates test scenarios; prepares reports, documentation; oversees project status, communicates findings and trains staff, as necessary. Requirements - Two years college or medical business school preferred - Minimum five (5) years relevant healthcare billing experience with background in research and analysis of billing problems - Minimum two (2) years computer experience or training - Experience in developing, implementing, operating, maintaining or using information systems in hospital and/or clinic settings Why MultiCare? Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $70,117.00 - $97,801.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

Company Description About Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. Job Description About the Role Location: Fully remote within the continental United States. Nearmap is a global leader in providing location intelligence technology operating globally in North America and ANZ. We are looking for a Senior Commercial Analyst who excels across the disciplines of data, strategy and execution. Reporting into the Director, GTM Finance within the Commercial Finance team, this role is pivotal in connecting data-driven insights with commercial decision-making across the Global Nearmap Go-to-Market (GTM) function. You will translate complex analysis into clear recommendations that shape strategy, enable operational efficiency and support execution at scale. Working cross-functionally with key stakeholders, you will develop an understanding of the strategic, operational and financial drivers of the business, research and analyse emerging trends and performance outcomes, identify improvement opportunities, and takes a hands-on approach to validating and implementing solutions. The focus of the role is to strengthen the analytical foundation of the NA regional GTM function, improving visibility of revenue performance drivers, enhancing performance reporting and where applicable, supporting the wider Global Commercial Finance and the Global RevOps team in refining GTM systems and processes. You will play a critical role in shaping the operational landscape, supporting month-end insights, and ensuring our GTM teams are empowered with timely, accurate and actionable data. Qualifications Revenue Reporting, forecasting and Analysis - Understanding of business drivers and key performance metrics, working independently to extract and analyse data to create models that highlight trends in sales performance, retention, customer base lead conversion rates etc to support profitable revenue growth. - Together with the data team, design and maintain dashboards and visual reporting templates to surface financial performance trends, patterns and insights to support GTM leadership decision-making. - Partner with senior management to enable data-driven decisions, identifying data requirements across market analysis, planning, monitoring, financial modelling, pricing and reporting. - Support the Director of Commercial Finance by owning the NA ARR month-end close, budgeting, forecasting and reporting upwards for consolidation. Strategic Analysis - Deliver analysis and insights on key strategic issues on an ad-hoc basis, including market intelligence, competition landscape, product and pricing optimisation and international expansion opportunities. - Partner with GTM, Product and Finance teams to support strategic planning, investment decisions and commercial growth initiatives. - Build business cases and scenario models to assess new markets, partnerships and GTM strategies. Stakeholder Engagement & Reporting - Own key stakeholder relationships with NA GTM leadership, supporting business case development and KPI reporting. - Deliver insights and recommendations that inform strategic and operational decision-making across the GTM organisation. Process Evaluation & Improvement - Working alongside the RevOps team, assessan, evaluate, and optimise business processes, anticipating requirements, identifying gaps and developing solutions that drive efficiency, accuracy and scalability in the global GTM organisation. Global Collaboration - Build and maintain strong relationships with Global Business partners, ensuring consistent understanding of data flows, inputs and outputs from multiple systems. - Act as a bridge between regional and global teams to standardise reporting and analytical processes. - Mentor and coach junior staff members within the team (could be globally based). Compliance with Nearmap values, policies and standards, and ensure compliance with all local statutory requirements. - Complies with all local legislative requirements. - Adheres to company guidelines and the corporate Code of Conduct. - Where appropriate keeps up to date with legislative requirements. - Ensures personal adherence to workplace health and safety requirements and either addresses or brings to management’s attention when others are in breach of these requirements. - Acts in an ethical way when dealing with company assets and other people. Experience - 5+ years’ experience of relevant experience in commercial finance, business analytics or commercial operations – ideally within the SaaS or technology business. Skills - Strong commercial acumen with deep analytical skills - Lateral and critical thinking, an ability to self-start and execute on non-process driven outcomes - Advanced Excel skills with the ability to build and manage complex financial models, capable of objectively analysing both qualitative and quantitative data. - Proven ability to influence decision-makers and present data-driven insights with clarity and impact. - Experience in revenue forecasting, financial analysis, and a solid understanding of key performance indicators (KPIs) and commercial drivers. - Hands-on experience with business intelligence (BI), data warehousing, statistical or reporting tools. - Working knowledge of web-based financial and ERP systems; exposure to Salesforce, Zuora, Looker, Marketing analytics platforms, or finance systems is preferred but not essential. - Familiarity with SQL, Tableau or similar analytics and visualisation platforms preferred. Personal Attributes - Hands on self-starter, with exceptional detailed oriented analytical, inquisitive and conceptual thinking skills. - Comfortable operating in a role which requires a self-starter mentality and ability to operate outside of standardised procedures - Growth-oriented mindset with a drive to continuously improve and adapt in a fast-evolving and dynamic team environment. - Experience working with senior decision makers and working closely with stakeholders to recommend working solutions. - Proven ability to effectively manage own time and priorities to meet deadlines whilst working with others and managing competing resources and priorities. - Ability to influence and impact operations and effect change. - Excellent communication skills with the ability to present complex financial issues clearly and logically to stakeholders. Education - Relevant tertiary qualifications in business or related field. - Financial qualification favourable but not essential. Additional Information Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. In addition to your annual leave, Nearmap offers: - 4 extra "YOU" days off each year—take a break, no questions asked! - Company-sponsored volunteering days to give back. - Generous parental leave policies for growing families. - Work from Overseas Policy - explore the world in the approved list of cities while you work! - Discounted Private Health Insurance plans. - Monthly wellbeing and technology allowance. - A Nearmap subscription (naturally!). Learn More About The Work We Do YouTube Page LinkedIn Page Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.