The Executive Assistant provides high-level administrative and operational support to the founder, ensuring efficient management of communications, priorities, and day-to-day business activities. The position also supports basic financial processes, data organisation, and internal team coordination, while maintaining accuracy, structure, and responsiveness across key business functions. - Manage and monitor the executive inbox, triaging emails based on priority and urgency. - Identify key actions and ensure important items are surfaced and addressed promptly. - Support the management of the founder’s time through effective inbox and task coordination. - Work closely with the founder, maintaining regular communication and alignment on priorities. - Engage in verbal communication as a primary working style, supporting a fast-paced, discussion-driven environment. - Compile and prepare reports using data from CRM and accounting systems (e.g., sales and performance reports). - Collate, organise, and present business data in a clear and structured format. - Provide general administrative support, including ad hoc tasks as required across the business. - Assist with data entry and maintain organised records across systems. - Perform basic bookkeeping tasks, including invoice entry and simple accounts administration. - Support light financial processes such as reviewing invoices or preparing items for payment (non-complex). - Assist with internal coordination and operational support across a small, multi-functional team. - Gradually take on additional responsibilities as familiarity with the business increases. - Support future tasks such as quote preparation and other commercial administrative activities as the role evolves. - Perform other role-specific duties as they arise.

• Assist with customer support • Apply sales techniques • Provide administrative support to company departments • Prepare basic reports and track requests • Manage leads, support field teams, and update and maintain the CRM

• Monitor and respond to social media messages, comments, and inquiries professionally, fostering strong engagement and relationships with followers or clients. • Assist in planning, executing, and tracking marketing campaigns, including content creation, email campaigns, and social media ads. • Conduct research on industry trends, market updates, competitors, and client needs to provide insights for business operations, marketing strategies, and lead generation. • Generate reports, analyze data, and provide actionable insights for administrative, transaction, and social media activities. • Follow up consistently with clients, leads, team members, and vendors to ensure timely completion of tasks, appointments, and project milestones. • Utilize CRM systems, project management platforms, and digital collaboration tools to streamline workflow, track tasks, and maintain accurate records. • Maintain confidentiality of sensitive client, transaction, and business information at all times. • Identify process inefficiencies or potential issues and proactively recommend solutions to improve workflows, communication, and operational effectiveness. • Assist with ad-hoc projects, special assignments, and additional administrative or marketing tasks as needed.

• Review, organize, and prepare photo and video files for editors • Upload and manage media using Google Drive • Review completed photos/videos from editors for quality assurance • Identify obvious errors or issues and coordinate revisions with editors • Manage client bookings and scheduling • Coordinate shoot schedules and updates • Ensure timely communication and organization of appointments • Prepare and deliver final media galleries to clients • Manage workflows inside HD Photo Hub (training provided) • Ensure accurate and timely delivery of all client assets • Review and perform basic updates to Matterport tours • Assist with general administrative tasks related to daily operations • Support process improvements and workflow organization as needed