Job Closed
This listing is no longer active.
Covetrus® is a global animal health technology & services company dedicated to empowering veterinary practice partners.
Client Relationship Team Manager
Location
Australia
Posted
43 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Client Relationship Team Manager
Covetrus
Title: Client Relationship Team Manager Location: Sydney Australia Job Description: time type Full time job requisition id R-13944 Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. The Role As a result of a transformation of our APAC Commercial team, we are currently looking to recruit the newly created position of Client Relationship Team Manager. You will be responsible for leading a high performing team responsible for delivering exceptional customer service, proactive account management, and outbound promotional engagement across a defined territory of veterinary clinics. This is a permanent, full-time role and can be based out of Brisbane (Northgate) or Sydney (Erskine Park). Your primary responsibilities will include: - Leading, mentoring, and developing a team responsible for account management, outbound calling, e-commerce and customer engagement, establishing clear expectations and KPI’s and fostering a culture of customer excellence. - Overseeing an assigned territory of veterinary clinics by building relationships with key contacts to support retention and partnership longevity while monitoring account performance and identifying opportunities for growth. - Ensuring the effective execution of outbound calls promoting new products, offers and campaigns, partnering with Marketing to deliver consistent messaging. - Oversight of inbound overflow and outbound call activity in order to maintain strong customer relationships and ensure timely and accurate responses to customer queries. - Promotion of strong CRM and data discipline in account maintenance and administration. - Working closely with cross functional teams across warehouse, logistics, finance, and sales to deliver seamless operational support. About You To be successful you will have: - Demonstrated leadership and coaching experience of customer facing teams either in customer service, account management or sales support. - Experience in building a team would be highly regarded. - Industry experience across animal health will be advantageous, as would experience within an environment of a high number of product SKU’s. - Experience in using CRM systems i.e. Salesforce. - Strong knowledge and experience with outbound promotions or marketing campaign support and the ability to identify growth opportunities and interpret account performance - Superior analysis skills coupled with the ability to interpret and meaningfully present data. Why Join Us? At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members are eligible to access a suite of fantastic benefits, to help them look after themselves, their family and their beloved pets. These include – - Generous discounts on our range of animal health food & enrichment products. - Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources. - Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave. - Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations). - Free 24/7 access to our Employee Assistance Program. - Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards. - Professional development through our Leadership Development & Emerging Leadership courses. - Access to annual flu vaccinations. - Annual volunteer days. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Bid Manager - IT Services
CapgeminiFounded in 1967, Capgemini is revered as one of the world's leading consulting, technology, and outsourcing agencies. In 2016 alone, the company reported global
Title: Bid Manager (IT Services, with German) Location: Poznan United States Gdańsk, Katowice, Kraków, Lublin, Opole, Poznań, Warszawa, Wrocław Job Description: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role As a Bid Manager, you will take end‑to‑end ownership of complex IT bids for international clients. You will coordinate multidisciplinary teams, translate client needs into compelling value propositions, and ensure high‑quality, compliant and competitive proposals. In this role, you can expect strong exposure to senior stakeholders, diverse industries and technologies, and a real impact on business growth through winning strategic deals. Your tasks - Lead the complete bid process from opportunity qualification through submission and handover to delivery teams. - Coordinate distributed, cross‑functional bid teams including solution, commercial, legal and delivery experts. - Plan and manage bid timelines, resources and budgets to meet demanding deadlines. - Build and maintain strong relationships with key internal stakeholders and decision makers. - Ensure proposal quality, consistency and compliance with internal processes and client requirements. - Support client interactions, clarifications and presentations during the bid phase. Your profile - Proven experience in bid management, proposal management or project management within IT or technology services. - Ability to work confidently in English and German in a professional business environment. - Strong understanding of custom software development and/or technology delivery projects. - Excellent communication, stakeholder management and facilitation skills. - Structured, detail‑oriented mindset with the ability to work under time pressure. - Collaborative approach combined with ownership and accountability. What You'll love about working here Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card. Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings. Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI. Get to know us Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com
Asset Reliability Manager
Kerry GroupKerry Group provides ingredients, flavors, and consumer foods to the global food and beverage industry. Founded in 1972 and launched as a public company in 1986, Kerry Group has gr
Title: Asset Reliability Manager Location: Beloit United States Job Description: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role We are hiring an Asset Reliability Manager to improve asset reliability across the Coatings and Proteins plant network in North America. Location Remote Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries and we are hiring an Asset Reliability Manager to improve asset reliability across the Coatings and Proteins plant network. This role will be remote, but preference will be given to candidates who are based out of or close to one of Kerry plant locations - Rome GA, Calhoun GA, Evansville IN or Melrose Park IL. This role reports to the Director of Engineering. Travel (within USA 48 states) is expected to be 50% plus, to the various plants. The role will lead improvements in asset reliability across a network of plants supporting Coatings and Proteins businesses. Key responsibilities The role will lead improvements in asset reliability across a network of plants supporting Coatings and Proteins businesses. Specifically, - Drive maintenance key performance indicators (KPI's) - equipment downtime, preventive maintenance (PM), urgent work, etc. - Provide support to manufacturing sites to develop, optimize and implement industry maintenance standards such as PM programs, spare parts management, stock room management - Collaborate with sites to define asset criticality and reliability maintenance strategies - Lead and support analysis of equipment and systems failures, using problem solving and continuous improvement tools such as RCA and DMAIC - Support site capability building with assessment and evaluation of site maintenance staff, training and knowledge transfer to site maintenance teams Competencies - Solid fundamentals in total productive maintenance (TPM) is a must - Demonstrated experience and capability in maintenance, reliability engineering, data analysis and continuous improvement tools - Knowledge and practical experience in computerized maintenance management systems (CMMS) and SAP - Proficiency in Microsoft Office (Excel, PowerPoint, Word) - Strong planning skills, and the ability to follow-up and successfully execute plans - Excellent interpersonal and communications skills, ability to influence, coach and develop colleagues not in a reporting relationship - Results oriented and ability to deliver successful outcomes - Ability to work autonomously across multiple sites and stakeholders Qualifications and skills - Qualifications - Bachelor's degree in engineering (Mechanical, Chemical, Electrical, Industrial or similar) is preferred but not mandatory - 10+ years of progressive experience in maintenance and/or reliability engineering - Food, consumer goods, chemical, or pharmaceutical manufacturing experience preferred - Comfortable working on the factory floor and as part of a decentralized regional team The pay range for this position is $107,757 - $181,563 in Annual Salary. Kerry typically does not hire an individual at the top or near the top of the range, as we are a pay-for-performance company, and this range is set to continue to reward performance annually while in role. Compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate within the above range may be influenced by a variety of factors including skills, qualifications, experience, and internal equity. In addition, this position is also eligible to earn a performance-based incentive compensation. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance, and tuition reimbursement. Equal Employment Opportunity Statement Kerry is committed to ensuring equal employment opportunities for employees and applicants. We prohibit discrimination based on race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, genetic information, sexual orientation, marital status, military service, veteran status, or any other protected characteristic under applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotions, training, and career development. Kerry also takes affirmative action to ensure that minorities, women, disabled veterans, and other protected groups are introduced into our workforce and considered for promotional opportunities. Ready to make an impact? Apply today and help us deliver better food for a better world.
Manager, Investment, Programmatic
Quad GraphicsQuad Graphics is a leading, multi-channel provider of marketing services for companies around the world. The company started as a small print shop in 1971, work
Title: Manager, Investment, Programmatic Location: Remote United States Job Description: Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer 'Risers' the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. General Purpose of Job: The Manager, Investment, Programmatic is responsible for effectively supervising a team and set of clients with a focus on accuracy, growth, and innovation. This individual will act as a subject matter expert on programmatic strategy and execution, assuming a client facing role during pre-sales activity and enterprise-level client meetings. The ideal candidate will have a demonstrated track record of tactical channel expertise and possess a strong understanding of channel strategy and goals. As a supervisor, the Manager will oversee employee development and retention, including training and goal setting, and lead the team in ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams. Key Responsibilities: - Onboard, maintain and grow assigned client portfolio; coordinate / collaborate with Account Management, Media Strategy and programmatic leadership on long-term strategic roadmap - Develop programmatic strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectives - Create presentations, regular reporting, and other documents for client use in the evaluation and approval of programmatic campaigns - Develop programmatic campaign targeting and measurement strategies, ensuring it aligns to the client's business goals; oversee strategy implementation across all programmatic mediums (display, video, native, digital audio, CTV, digital out of home) - Develop action plans for achieving and measuring campaign success; identify KPIs, processes for measurement, and optimization strategies - Own performance accuracy for campaign execution, optimization, and insights for all assigned clients - Develop processes to help improve efficiency of the team; scale processes across greater programmatic practice - Keep agency counterparts and clients up to date on industry trends and technology partners, seeking out opportunities to vet and test new technologies - Research, vet and test technology partners to drive performance for clients - Responsible for managing a team of direct reports (remote and across all Rise locations) - Accountable for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention - Overall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issues - Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows - Watch and check programmatic media trends, tools, technologies, and recommend direction for investment and implementation - Represent Rise to vendor reps to analyze value and applicability of media vehicles/tactics for plan consideration as needed - Participate in vendor meetings with current and potential partners Education: - Bachelor's degree (communications, marketing, advertising, or business) - Ability to speak, read and write the English language Experience: - 4+ years relevant work experience in digital / programmatic media preferred; agency experience a plus - Expert usage of Microsoft Office suite, with strong emphasis on Excel - Experience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologies - Experience developing and managing high performance teams a plus - Strong relationships with publisher and technology partners - Advanced knowledge of the importance and role of programmatic within a media plan and how to leverage it strengths - Proven ability to convert and implement strategic plan directions into flawless tactical executions - Demonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIs Certificates, Licenses, Registrations: - Certificates in Google DV360, Google Campaign Manager, and The Trade Desk required. Knowledge, Skills & Abilities: - Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client results - Proven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account team - Establishes self as a trusted resource by developing relationships with key internal and external stakeholders - Superior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical level - High comfort level participating in brainstorms and ideation sessions - Ability to work with a team to think tactically and execute accurately in order to align media execution with client needs Employees can be expected to be paid an annualized salary range of $75,000-$95,000.00, based on variations in knowledge, skills, experience and market conditions. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. #LI-MW1
Title: TEMP- Sr. Manager Income Tracking Location: Nashville United States Job Description: At BMG, we recognize the power of music and are dedicated to ensuring it thrives. We are a community of artists, songwriters, and partners, working together to create music and build lasting careers. Here, music creators find not just a business partner, but a trusted home where their work shapes culture and leaves a legacy. Together, we evolve and grow. We believe that creativity flourishes when people feel they belong. That means building a culture where everyone can show up as themselves, contribute freely, and be treated with fairness and respect - whatever their background, identity, or life story. We're committed to creating a workplace where individuality is valued, inclusion is intentional, and everyone has the chance to grow. All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. TEMP - Sr. Manager Income Tracking Nashville Your Mission We are seeking a Temp income tracking team member to join our income tracking team.Your primary mission is to detect missing income and work towards recovering it, for catalogues like ZZ Top, John Legend, Fleetwood Mac or Mötley Crüe. First and foremost, your day-to-day workings will accede to BMG's directive of fairness and transparency to its clients on a temporary basis from May to October 2026. What You'll Be Doing - Manage post-acquisition income redirection for catalog deals, including issuing redirection notices and securing payments. - Compile and submit domestic and international tour setlists to the appropriate PROs and affiliates and verify related receipts. - Analyze streaming and radio income across US/Canadian societies and the MLC to identify missing or underpaid revenue and submit claims. - Identify missing neighboring rights income and submit claims with SoundExchange. - Conduct live performance income tracking for top US/CA touring artists, analyze performance income, and request potential adjustments with PROs. - Monitor and reconcile monthly receipts across multiple income sources, updating tracking tools and coordinating on missing payments. - Research and resolve ad-hoc income discrepancies by conducting detailed analysis and recover shortfalls with income sources. What You Bring - Previous experience with royalty accounting, income tracking or revenue assurance in the music industry. - Strong analytical mindset - Advanced proficiency with Microsoft Excel - Drive to recover missing income from 3rd Party sources - Excellent verbal and written communication skills What Would Be A Plus - Bachelor's Degree or equivalent work experience - Plus if you have knowledge in SQL and/or BI software (e.g. Tableau, Looker, Power BI). Now What's In It For You - Enjoy flexibility with our hybrid setup: 3 days in office, 2 days remote. - Unlock your potential with development opportunities, including mentorship programs and LinkedIn Learning. - Be inspired by our talented artists at our showcases and playbacks.


