Location Designation: Hybrid - 3 days per week Join our Field Service Team, a key driver in delivering exceptional experience for agents and clients nationwide. As part of our Field Service organization, you will help shape seamless customer experiences and support new business growth. Role Overview: Step into a pivotal management role as the National Virtual Service Counter (VSC) Manager (MG1), where you'll lead a remote team of ~12 direct reports responsible for high-volume appointment scheduling for new business across the United States. You will ensure optimal coverage of appointment slots, balancing internal resources, and collaborating with leaders nationwide to ensure customer support. As a hands-on leader, you'll monitor new business appointment volume and work closely with work force planning to identify trends to ensure proper coverage. With any capacity the team will review queues in Service Central, proactively identify teams that are behind, and provide support to help them catch up. This role covers multiple time zones, with flexible 7.5-hour shifts between 9:00 AM ET and 8:00 PM ET. You'll be accountable for maintaining high service quality, agent engagement, and continuous process improvement. What You'll Do: - Lead, coach, and develop a remote team of VSC agents responsible for hosting new business appointments with agents. This team will be responsible for solving the agent inquiries which may include processing agent requests. - Coordinate with other functional leaders nationwide to troubleshoot items that may require local support. - Monitor new business queues in Service Central; identify and assist teams that are behind to ensure timely processing. - Meet fluctuating demand and peak appointment times. - Maintain high customer service quality and agent sentiment scores through regular feedback, coaching, and process improvements. - Collaborate with technology and operations teams to enhance scheduling tools and streamline workflows. - Provide timely and accurate reporting on appointment volumes, team performance, and resource utilization. - Uphold compliance with regulatory and internal standards at every stage of the appointment process. - Foster a culture of accountability, continuous improvement, and operational excellence within the team. What You'll Bring: Required Skills - Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire - Bachelor's degree or equivalent business experience - 5-7 years of relevant experience in service, operations, or team leadership - Strong interpersonal and communication skills, with a proven ability to build trusted relationships at all levels - Ability to influence adoption of new service capabilities and digital solutions across teams - Customer-centric mindset with a passion for exceeding expectations - Proficiency in Microsoft Office (Bookings, Word, Excel, PowerPoint, Outlook) and Service Central systems - Proactive approach to identifying and resolving service challenges - Forward thinking and ability to adapt to new ways of service delivery Preferred Skills - Experience in remote team management, client relationships, or internal business partner-facing roles. Field Service experience a plus. - Ability to influence across functions and levels without direct authority - Strong problem-solving and analytical skills - Background in training, coaching, or process improvement Pay Transparency Salary Range: $70,000-$90,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 93481

Job Summary: A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role. Responsibilities: - Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients. - Manages Client Engagement Model & client health reporting. - Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures). - Ensures client engagement from the daily user to the decision-maker level of the client. - Manages delivery metrics. - Provides guidance and mentorship to analysts. - Providing training to clients. - Coordinates and is involved in resolution of daily client inquiries and projects. - Develop client relationships and expands network at those organizations, understanding client business and product needs. - Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs. - Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support. - Maintain knowledge of product enhancements and the changing investments accounting industry. - Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering. Required Skills: - Working knowledge of financial services and investment accounting. - Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred. - Self-starter proactively seeks out solutions and expertise. - Able to execute in a fast paced and sometimes ambiguous environment. - Strong computer skills, including proficiency in Microsoft Office. - Excellent attention to detail and strong documentation skills. - Outstanding verbal and written communication skills. - Strong organizational and interpersonal skills. - Exceptional problem-solving abilities. Education and Experience: - Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations. - 5+ Years of experience.

Are you often told you have an amazing ability to inspire others, helping lead them to greatness, all with uncompromising personal integrity? If you possess these personal qualities then consider being an Automotive Sales Manager (District Manager.) You'll introduce qualified individuals to our Tool Franchise and help existing Tool Franchise owner/entrepreneurs achieve their dreams for them, their family and their future. Capitalize on your past sales, automotive, sales manager, district manager, sales management, tool, franchise, and/or business ownership experience. Fantastic earnings potential, autonomy, and strong support, it's all here for a Matco Tools Sales Manager. Help Deliver the Dream! WHAT YOU WILL DO - The district for this position can be located in the Oklahoma City area. You must live in the area and be able to visit distributors. - Providing daily coaching to 1 of 15+ mobile automotive tool distributors/franchisee owners in the field on pre-scheduled customer route sales calls - Offering ongoing sales and business management coaching support to other distributors - Analyzing business data prior to sales calls to guide performance, achieve sales goals, and improve overall operations - Surveying, recruiting, and qualifying potential franchisee prospects for open territories - Presenting, handling objections, selling Matco's Tool Distribution Franchise to prospects - Communicating with corporate customer service, financial services, sales, and other departments, often operating as a liaison between the franchisee and corporate - Completing formal business reviews, identifying direct cause and effect, providing countermeasures and recommending implementation of specific, detailed actions - Using MS Office for sales management purposes, tracking sales results, and automotive tool, franchisee sales presentations - Utilizing the Regional Sales Manager, District Sales Managers and other Matco sales management professionals to achieve your "Ride, Recruit, and Retain," goals WHO YOU ARE - 5 years of sales experience required; field/route sales experience, sales management, automotive tool franchise, and/or self-employed business ownership is a plus - High School Diploma is required; Bachelor's degree is desirable for advancement - Must have the ability to receive product at home to be able to bring to monthly Sales Meetings that you host with your franchisees - Enjoys working from home, using company laptop with a wealth of tools and resources - Able to navigate one's territory, possessing a valid driver's license and insurance - Has the ability to travel up to 5 hours a day, (with 3 or 4 overnights/month) in territory, as needed - Excellent verbal communication, presentation skills, and strong sales coaching ability - Highly disciplined, independent, entrepreneurial, confident, well organized self-starter - Humble, tenacious, professional, leader with uncompromising personal integrity - Basic MS Office knowledge is required; intermediate proficiency is a big help - Able to lift and carry products and/or equipment of up to 60 lbs. - The position is a salaried, full-time position that requires a minimum of 40 hours per week and may require more depending upon circumstances and your personal goals and objectives Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.* Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. WHO IS MATCO Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit www.matcotools.com. WHO IS VONTIER Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies. Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry. With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment. Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally. Together, let’s power the way the world moves! #LI-AB1 #LI-Remote "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."

Manager, Regional Development Full Time ∙ Exempt Salaried ∙ Remote (Pacific/Mountain Time) Are you ready to transform your career into a powerful catalyst for change? For almost 30 years, ZERO Prostate Cancer (ZERO) has been at the forefront of the battle against prostate cancer, providing essential support to patients and families touched by this disease. ZERO is the nation’s leading prostate cancer organization and the number one provider of prostate cancer resources, programs, and services. We are on a mission to improve and save lives from prostate cancer through advocacy, awareness, education, and support. Consistently recognized as one of the Best Nonprofits to Work for by the Nonprofit Times, we take pride in our unwavering commitment to our team and community. Our culture is founded on the principles of growth, inclusivity, and camaraderie, which we uphold with passion and purpose. Our vision is a world where prostate cancer detection is early, support is unwavering, and care is accessible to all. When you join ZERO, you become part of an extraordinary community with strong core values: Courage, Ambition, Inclusion, Empathy, and Integrity– where each individual motivates and inspires one another, advancing your career while making a meaningful impact in the fight against prostate cancer. Seize this opportunity to be more than just an employee—become an essential part of a movement that truly matters! Job Summary: ZERO is looking for immediate help in assisting with the Run/Walk portfolio. This is a full-time role with a focus on driving fundraising, sponsorships, and event management of Run/Walk events as part of ZERO’s National Run/Walk Series. This role will report to the Vice President, Field Revenue and will focus on supporting the Run/Walk Series in developing relationships, securing sponsors, and stewarding teams and registered participants. This position will jump into Run/Walks when assistance is needed. Key Duties/Responsibilities: - Lead existing volunteer committees and build new executive volunteer committees to assist with the fundraising and production of each Run/Walk event within the portfolio. - Executing sponsorship renewals, prospecting and cold calling to bring in new business for the ZERO Run/Walk Series. - Monitor the performance of fundraisers and fundraising teams to ensure timely responsiveness to new registrants, recognize fundraisers, encourage competition, and to spark new ideas to deepen fundraising results. - Develop and execute grassroots outreach plans to attract participants, teams, and sponsors with a vested interest in the cause. - Develop and execute volunteer plans for pre-race and race day; recruit, assign, manage, organize, train, and communicate with event day, event planning with the strongest emphasis on recruitment and management of executive committee members. - Make outbound touchpoints including phone calls, cards, texts and emails to increase the number of participants for events, increase the percent of participants fundraising and the average fundraising amounts. - Work to identify prospective fundraising teams and engage them in meaningful and impactful fundraising efforts for portfolio of events. - Steward team captains and individual participants to increase and strengthen fundraising efforts for portfolio of events. - Request, secure, and manage fundraising, sponsorship, and in-kind donations as needed. - Lead end-to-end event logistics, including site scouting, permitting, and mapping; manage vendor relationships and contracts; own budget planning, forecasting, and cost controls to deliver on time and within budget. - Attend in-person meetings and events as needed. Desired Knowledge/Skills/Abilities: - Demonstrated ability to mobilize and motivate individuals to achieve goals. - Demonstrated ability to identify opportunities for growth in relationships. - Ability to communicate effectively over the phone and occasionally cold call as needed. - Proven ability to build and maintain a portfolio of donors. - Experience in managing volunteers. - Ability to comfortably request donations and sponsorships. - Excellent and well-demonstrated project management skills. - Ability to adapt to changing situations. - Excellent communication skills and ability to work across teams/departments. - Ability and willingness to work nights and weekends during the season as needed. - Ability and willingness to travel up to 20% of the time within the assigned territory by car. Travel, in this case, is considered time spent away from the office in the community to fulfill job goals. While some travel may be same day, overnight travel and air travel will be required. Must have a valid driver’s license, access to a reliable vehicle, a good driving record, and proof of automobile insurance Minimum Qualifications: - Bachelor’s degree in Business Management, Administration, Hospitality Management, or a related field or equivalent combination of education and experience. - 3+ years of demonstrated professional experience in empowering individuals to fundraise through peer-to-peer style events within a nonprofit organization. Preferred Qualifications: - Prior experience with run or walk event management. - Experience with fundraising databases such as Luminate Online/TeamRaiser and Raiser’s Edge. - While candidates from across the U.S. are welcome to apply, preference will be given to candidates residing in the following time zones: Pacific and Mountain, as this role will require in-person engagements and events on the West Coast. Physical Requirements: - Constant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier. - The position requires a professional, quiet working environment free from background noise and interruptions, conducive to providing high-quality phone support to participants, donors, and stakeholders. - Prolonged periods of a stationary position at least 50% of the time. - The ability to recognize details at close range for extended periods of time. - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. - Lifting/Carrying: Must be able to lift and carry up to 30 pounds unassisted (event materials, supplies, equipment) - Standing/Walking: Required to stand and walk for extended periods (8+ hours) during event setup, execution, and breakdown - Physical Stamina: Ability to remain energetic and alert throughout events that may last 8+ hours - Manual Dexterity: Sufficient dexterity to handle event materials, operate equipment, and assist with setup/breakdown - Work Schedule Flexibility: Required to work weekends, evenings, and occasional holidays as dictated by event schedule - Driving Requirements: Must possess a valid driver's license, be able to rent and operate a vehicle, and drive to various event locations - Travel: May require travel between event venues and the ability to transport materials - Environmental Conditions: Must be comfortable working in various indoor and outdoor settings with exposure to different weather conditions, temperatures, and noise levels - Visual/Auditory Acuity: Ability to monitor event activities, identify and respond to potential issues, and communicate effectively in potentially noisy environments One of many reasons to join the ZERO team is because we offer great benefits! - Flexible Time Off Policy (FTO) upon completion of probationary period. - 403(b) retirement plan matching up to 4% - 100% Employer-paid benefits include: Medical, Dental, Vision, Short-Term Disability, & Long-Term Disability insurance - FSA/HRA This role will report directly to the Vice President, P2P & Field Development, and cross-functionally to support ZERO’s mission to improve and save lives from prostate cancer through advocacy, education, awareness, and support. This position is a remote opportunity. Candidates can live anywhere in the U.S., but preference is given to those residing in the following time zones: Pacific and Mountain, as this role will require in-person engagements and events on the West Coast. If you have gained the necessary experience to succeed in this role and have acquired this experience in other ways, we encourage you to apply and share all relevant information in your application. We value diverse perspectives and would love to hear from you! ZERO Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States. If you require a reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at hr@zerocancer.org.