At Zotec Partners, our People make it happen. Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – those across the country who make up our diverse Zotec family and help make this company a best place to work. Over 25 years ago, we started Zotec with a clear purpose, to make a difference by improving the way that healthcare works for everyone. Today we are more than 1000 employees strong, and we continue to use our incredible talent and energy to bring that purpose to life. We’re seeking a Client Relationship Manager to join us. This is a remote position. As a Client Relationship Manager, you will serve as the primary liaison with assigned clients, and work within Zotec departments, to optimize Revenue Cycle Management results. You will work proactively with clients to shape RCM goals and expectations, provide reimbursement analysis, and management reporting. You will advise clients of industry and regulatory trends that may impact their practice, as well as inform them of Zotec’s role in helping navigate healthcare challenges through specialized processes and innovative tools. What you'll do: - Maintain an in-depth understanding of assigned clients’ overall business needs and RCM goals - Review and analyze RCM metrics to assess and optimize performance - Conduct client meetings to review RCM performance, practice trends, and advise clients on business / industry issues impacting the practice. - Appropriately educate client groups on the benefits, capabilities, and value proposition of Zotec - Proactively communicate with client groups and appropriate organizational departments regarding open items, and opportunities, as well as the status of special projects - Keep the organization informed regarding ongoing client satisfaction and feedback, leveraging support of and bringing to bear the appropriate resources within Zotec to address any issues - Provide client feedback to organization leveraging support of and bringing to bear the appropriate resources within Zotec - Alert the sales team to opportunities for growth with referrals from existing clients - Maintain a clear understanding of MACRA, MIPS, and relevant specialty issues to assist clients through our rapidly changing healthcare environment - Maintain industry knowledge by taking advantage of internal and external education; regularly communicating the effect of industry developments and trends to client groups What you'll bring to Zotec: - Bachelor’s degree with a concentration in Business Management or Accounting; graduate level degree preferred - Minimum 3 years’ experience in a medical billing client service role - Basic knowledge of CPT and ICD coding, MIPS, industry trends - Ability to confidently interpret RCM data and communicate results, trends and opportunities to clients - Expertise in Microsoft Office suite of products - Excellent analytical, communication and organizational skills - Ability to facilitate meetings with groups of physicians and practice stakeholders. - Ability to work in a team environment At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you! Learn more about our organization, by visiting us at www.zotecpartners.com E-Verify and Equal Opportunity Employer

• Lead end-to-end sales efforts targeting institutional investors (pensions, endowments, foundations, OCIOs, insurance, sovereigns) • Originate new client relationships and convert prospects into funded mandates across public and private strategies • Build and maintain a high-quality pipeline with clear visibility into conversion probabilities and timing • Serve as senior relationship lead for key institutional clients, owning long-term engagement strategy and asset retention • Deliver consistent, high-value touchpoints including portfolio reviews, market insights, and bespoke client solutions

JOB SUMMARY The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue Cycle as it relates to the entire life of a patient account from creation to payment. Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities. Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable. An effective revenue cycle process is achieved with working as part of a dynamic team and the ability to adapt and grow in an environment where work assignments may change frequently while resolving accounts with minimal assistance. Representative must be able to work independently as well as work closely with management and team to take appropriate steps to resolve an account. Team member should possess the following: - Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed. - Basic computer skills to navigate through the various system applications provided for additional resources in determining account actions - Access payer websites and discern pertinent data to resolve accounts - Utilize all available job aids provided for appropriateness in Patient Accounting processes - Document clear and concise notes in the patient accounting system regarding claim status and any actions taken on an account - Maintain department daily productivity goals in completing a set number of accounts while also meeting quality standards as determined by leadership - Identify and communicate any issues including system access, payor behavior, account work-flow inconsistencies or any other insurance collection opportunities - Provide support for team members that may be absent or backlogged ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. - Researches each account using company patient accounting applications and internet resources that are made available. Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online. Problem solves issues and creates resolution that will bring in revenue eliminating re-work. Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues. Requests additional information from patients, medical records, and other needed documentation upon request from payors. Reviews contracts and identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed. Takes appropriate action to bring about account resolution timely or opens a dispute record to have the account further researched and substantiated for continued collection. Maintains desk inventory to remain current without backlog while achieving productivity and quality standards. - Perform special projects and other duties as needed. Assists with special projects as assigned, documents, findings, and communicates results. - Recognizes potential delays and trends with payors such as corrective actions and responds to avoid A/R aging. Escalates payment delays/ problem aged account timely to Supervisor. - Participate and attend meetings, training seminars and in-services to develop job knowledge. - Respond timely to emails and telephone messages as appropriate. - Ensures compliance with State and Federal Laws Regulations for Managed Care and other Third Party Payors. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Thorough understanding of the revenue cycle process, from patient access (authorization, admissions) through Patient Financial Services (billing, insurance appeals, collections) procedures and policies - Intermediate skill in Microsoft Office (Word, Excel) - Ability to learn hospital systems – ACE, VI Web, IMaCS, OnDemand quickly and fluently - Ability to communicate in a clear and professional manner - Must have good oral and written skills - Strong interpersonal skills - Above average analytical and critical thinking skills - Ability to make sound decisions - Has a full understanding of the Commercial, Managed Care, Medicare and Medicaid collections, Intermediate knowledge of Managed Care contracts, Contract Language and Federal and State requirements for government payors - Familiar with terms such as HMO, PPO, IPA and Capitation and how these payors process claims. - Intermediate understanding of EOB. - Intermediate understanding of Hospital billing form requirements (UB04) and familiar with the HCFA 1500 forms. - Ability to problem solve, prioritize duties and follow-through completely with assigned tasks. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - High School diploma or equivalent. Some college coursework in business administration or accounting preferred - 1-4 years medical claims and/or hospital collections experience - Minimum typing requirement of 45 wpm PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Office/Team Work Environment - Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation - Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. - Position may be eligible for a signing bonus for qualified new hires, subject to employment status. - Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: - Medical, dental, vision, disability, and life insurance - Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

TheSoul Group is a leading creator business platform positioned at the heart of the creator economy. Our original videos, animations, and editorial stories inspire audiences in 21 languages, across 60 platforms and 20 websites. Together with our network of 15,000 talented creators, we reach over 5 billion followers and generate more than 100 billion monthly views on social media. As a global powerhouse in digital media, we drive viral success for creators and brands worldwide through a wide range of services, leveraging our expertise in content distribution, localization, and social media management. We’re the creators behind global phenomena such as 5-Minute Crafts and BrightSide, and we continue to expand our influence in the creator economy through strategic acquisitions like Mediacube and Underscore Talent. We’re a dynamic, remote-first global team, fostering award-winning creativity, a no-red-tape approach, and great vibes! We are seeking a strategic and relationship-driven Content & Partnerships Manager to lead efforts in acquiring new creators, content, and brand partners for our rapidly expanding network. This role is ideal for someone with a sharp eye for talent, a deep understanding of streaming and digital trends, and strong sales and negotiation skills. You will play a key role in shaping the creative pipeline and ensuring that TheSoul continues to partner with top-tier IP. Responsibilities - Identify, evaluate, and form partnerships with 3rd-party IP owners, creators, content owners, and brands aligned with TheSoul’s content strategy. - Build and manage long-term relationships with partners and key platforms to expand content opportunities and monetisation. - Develop partnership proposals, negotiate terms, and collaborate with legal teams to finalise agreements, rights, and contracts. - Facilitate smooth onboarding, integration, and ongoing management of new and existing partners within TheSoul’s ecosystem. - Work cross-functionally with marketing, production, editorial, analytics, and other internal teams to execute partnership initiatives. - Use data insights to forecast performance, optimise strategy, and support development of business cases and proposals. - Track campaign outcomes, coordinate performance reviews, and prepare quarterly reports for internal and external stakeholders. - Build and diversify revenue streams through both existing and new partnership opportunities.