Zayo Group logo
Zayo Group

Zayo provides bandwidth to the world’s most impactful companies, fueling the innovations that are transforming society.

Senior Solution Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California | Texas | Virginia | Washington

Posted

54 days ago

Salary

$92K - $122.7K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishReactSwitching

Job Description

Senior Solution Engineer

Zayo Group

• Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace. • Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close. • Develop strong relationships with customer’s technical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure. • Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes. • Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied. • Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems. • Design the right solution options, optimizing the mix of capabilities, resiliency and cost to meet the customer’s needs, applying your expertise of local to global services. • Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion. • Ensure the feasibility of the proposed solution with the operations and product teams. • Document and diagram solutions to clearly outline all technical components. • Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design. • Peer leadership in addition to structured mentorship opportunities within the SE/SA org. • Serve as a subject matter expert in one or more technologies and services. • Educate and advise customers on key technology and industry trends. • Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers. • Help develop the product and technical acumen of your sales counterparts. • Invest in yourself through continuing education, both formal and informal.

Job Requirements

  • Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience.
  • Minimum of five (5) years of experience in technical sales engineering / support role(s) within the telecommunications industry.
  • Industry certification in two or more specialized technologies.
  • Excellent communication skills - written, verbal, listening, reasoning and objection handling.
  • Proficient knowledge and use of common business applications including the Microsoft suite.
  • Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines.
  • Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
  • Experience developing and delivering technical training programs.
  • Expert-level technical skills in networking including optical, routing, switching, software-defined networks, network security, IP voice and unified communications.
  • Understanding of business continuity and disaster recovery concepts and experience in designing for a variety resiliency requirements.
  • Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands.
  • Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences.
  • A results-oriented mindset.

Benefits

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave

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