• Assist members/beneficiaries or providers with routine service inquiries • Resolve member/beneficiaries or provider routine service inquiries • Ensure all HIPAA, State and/or Federal requirements/regulations are adhered to • Research, follow up, and resolve all open/pending issues in a timely manner • Build and strengthen member or provider relationships by providing quality customer service • Maintain knowledge and understanding of all processes and procedures • Adhere to all departmental and company policies and procedures • Maintain complete and accurate documentation of all communications • Act as a mentor to new hire employees

About PharmaCentra LLC PharmaCentra LLC, a leading provider of customizable contact center solutions in the healthcare industry, is seeking highly motivated and dedicated individuals to join our FULLY REMOTE team as an Entry Level Customer Service Representative. Based in Georgia, our company is committed to delivering exceptional customer service to patients and healthcare providers. This is a fantastic opportunity to work in the medical field outside of a clinical setting, with the flexibility of a work-from-home position. PharmaCentra LLC specializes in providing customizable contact center solutions to pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations in the healthcare industry. As a strategic partner, we are committed to delivering quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions. Join our team and be part of our mission to make a positive impact in healthcare! Position: Customer Service Representative (Full-Time) Location: Fully Remote Job Summary: The Entry Level Customer Service Representative is responsible for managing healthcare-related tasks related to communication with clients, members, pharmacies, and healthcare providers. This role involves addressing clinical inquiries, assisting members with prescription benefits, and resolving issues within the claims processing system. Responsibilities: - Answer phone calls, emails, and faxes from members, clients, pharmacies, and physicians. - Assist Member Care Representatives with clinical calls. - Troubleshoot and resolve claim processing issues in the claims adjudication system. - Communicate problems and concerns to management. - Document relevant claims and prior authorization information in the system. - Perform additional duties as assigned. Qualifications: - Education: High School Diploma or equivalent. - Experience: 1-2 years of applicable experience preferred. Pharmacy experience is a plus. - Skills: Knowledge of claims processing, prior authorizations, strong analytical and problem-solving abilities, excellent communication and customer service skills, attention to detail, and ability to multitask in a dynamic environment. - Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). - Required Equipment: Windows 10/11 PC (Intel i5/AMD Ryzen 5+, 8 GB RAM, 256 GB SSD), webcam, noise-canceling headset (no Mac or Chromebooks) Benefits: - Competitive pay and growth opportunities. - Fully remote with flexible scheduling. - DailyPay for daily wage access. - Comprehensive benefits (medical, dental, vision, disability, life insurance) after 90 days. - Full-time Benefits after 1 Year: 401(k) with company match. Work Schedule: - Full-time, 40 hours/week - Training typically lasts two weeks, with sessions held Monday to Friday, 10 AM to 6 PM Eastern Time (ET). After training, you will be assigned a fixed schedule, which will remain consistent unless there are changes to business needs or personal requirements. - Employees work 8-hour shifts between 12 PM and 10 PM ET Monday through Friday, with a requirement to work one weekend day per week during the same hours. Ready to Join Us? If you're detail-oriented and solution-driven with strong communication skills, we encourage you to apply now! Our 3-minute, mobile-friendly application process is quick and easy. We look forward to hearing from you! Offer of employment is conditioned upon passing a background check.

Are you looking to start your career from the comfort of your home? Join Globe Life AO as an Entry-Level Remote Support Staff—no prior experience needed! We’re looking for motivated individuals who are eager to learn, grow, and make a difference. What You’ll Do: - Provide support to clients by answering inquiries and resolving basic concerns - Assist in managing customer accounts and updating information - Communicate with team members to ensure smooth daily operations - Maintain accurate records of interactions and tasks What We’re Looking For: - Strong communication skills (written and verbal) - Willingness to learn and a positive attitude - Basic computer skills and internet navigation - Ability to work independently and stay organized What We Offer: - 100% remote work setup - Flexible working hours - Training provided—no experience required - Opportunities for career growth and advancement - Supportive and collaborative team environment Start your career journey with a company that values your potential. Apply today and grow with Globe Life AO!

Your Next Big Opportunity Starts Here! Employment Type: Full-Time / Part-Time Location: Remote (U.S.-Based Only) 100% Remote – No Experience Needed – Start This Week! Join our fast-growing team at Globe Life AO and launch your career with full training, flexible hours, and uncapped bonuses. Apply today and get hired in as little as 24–48 hours! Why Work With Us? - Competitive Pay – Earn $60,000–$80,000 annually; many first-year associates hit this range. - Career Growth – Promotions, leadership opportunities, and ongoing training to help you thrive. - Work-Life Balance – Flexible schedules designed to fit your lifestyle. - Supportive Team Culture – Celebrate wins, collaborate, and grow with a motivated team. Your Role - Provide outstanding customer support via phone, email, and chat. - Resolve customer concerns quickly and professionally. - Stay informed on company offerings to deliver accurate information. - Collaborate with teammates to maximize customer satisfaction. Who We’re Looking For - Strong communication and problem-solving skills. - Ability to multitask and excel in fast-paced environments. - Customer service experience is a plus—but passion and dedication matter most! Ready to step into a rewarding career with incredible growth potential? Apply today and become part of something amazing!