About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally. Our Culture: We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities. About the Role: We are seeking an ambitious, results-driven Inside Sales Agent with 1–3 years of experience in lead generation and sales conversion for a part-time remote role. The ideal candidate excels at building relationships, qualifying leads, and maintaining a strong pipeline. Experience in service-based industries (janitorial, cleaning, or home services) is a strong plus. Key Responsibilities - Conduct inbound and outbound calls to prospective clients - Generate leads and set qualified appointments - Build and maintain relationships with potential customers - Track activities and follow-ups using CRM systems - Support the sales pipeline and contribute to business growth Requirements Requirements - 1–3 years of experience in sales, lead generation, or appointment setting - Experience with outbound calling / cold outreach - Strong communication and persuasion skills - Ability to manage multiple leads and follow-ups - Comfortable working in a fast-paced, performance-driven environment - Strong English skills (spoken and written) — must be comfortable handling calls and written communication with clients

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends • Follow up on inbound leads effectively and efficiently • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone • Use Salesforce and Grafana dashboards for lead and account management and research • Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them • Consistently meet new business opportunity and pipeline targets • Collaborate with cross-functional teams such as marketing and sales to win as a team

• Partner closely with Account Executives to develop an ongoing engagement strategy with assigned customer and prospect accounts to drive revenue goals • Provide baseline research and intelligence within target accounts to identify key contacts and critical account information • Prospect into target accounts via cold-calling, outbound prospecting, networking, email, e-marketing, campaigns, and social outreach • Qualify leads and contacts based upon specifically defined criteria to transition meaningful sales leads into the pipeline • Learn and demonstrate a fundamental understanding of Workiva’s Platform and clearly articulate its capabilities and advantages to decision makers • Contribute to critical functions associated with fulfilling the sales cycle (forecasting, reporting, Customer Relationship Management (CRM) maintenance, correspondence, and communications) • Drive attendance to various events (webinar, conferences, etc.), and provide post-event follow-up • Develop and maintain a current understanding of Workiva’s latest product offerings, and competitive product/market knowledge • Meets or exceeds quarterly, monthly, or quarterly goals and metrics

• Your primary responsibility will be outbound calling and appointment setting. • Advancing leads through the sales pipeline. • Setting up sales qualified appointments. • Effectively communicating our company's services. • Building and nurturing relationships with prospective clients. • Gathering relevant information about clients. • Providing prospective clients with comprehensive knowledge about our products and services to demonstrate value and benefits. • Keeping up a stellar performance by meeting department KPIs and SLAs.