What you can expect You will work in a fast-paced, high-growth environment, helping Zoom’s eCommerce and Marketing teams make better decisions using data. You’ll turn customer behavior into meaningful insights that shape business strategy and product improvements. This role is ideal for someone who enjoys storytelling through data and wants to influence both B2C and B2B experiences. About the Team You will be part of the Digital Analytics team, which supports Zoom’s digital platforms and growth initiatives. The team focuses on understanding customer journeys, improving online experiences, and enabling data-driven decisions across the organization. Collaboration, innovation, and continuous learning are key to how the team operates. Responsibilities - Creating automated reports, designing dashboards, and offering tagging recommendations. - Creating automated reports, designing dashboards, and offering tagging recommendations. - Monitoring performance using dashboards, scorecards, and conducting ad-hoc analysis to ensure accurate tracking and evaluation of key metrics. - Supporting experimentation and personalization initiatives by leveraging insights derived from data analysis. - Collaborating with the eCommerce and Marketing teams to identify key performance indicators and establish reporting requirements. - Identifying opportunities during updates and enhancements to improve website functionality and user experience. - Analyzing churn data to identify patterns and enhance customer retention strategies. - Enabling teams through training to utilize data efficiently while fostering a data-driven and customer-oriented perspective. What we’re looking for - 5+ years of experience with tools like Amplitude, Tableau, Salesforce, or Google Analytics - Demonstrate proficiency in SQL and Python. - Demonstrate effective communication skills to convey data insights clearly to business stakeholders. - Demonstrate expertise in analyzing pathing patterns and interpreting web data effectively. - Work effectively with extensive datasets stored within a data warehouse environment. - Demonstrate knowledge of SaaS metrics such as MRR and ARR. - Demonstrate analytical thinking with a focus on prioritizing customer needs. - Present insights effectively to various audiences in a clear and concise manner. #RemoteIndia #India ##LI-Remote Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

• Design, deliver, and maintain interactive, study-level data visualizations that support Medical Data Review (MDR) and safety signal detection • Create standardized yet customizable data visualization templates and provide study teams with high-impact graphical tools • Serve as a partner and point of support for clinical scientists, offering training and ongoing consultation • Ensure effective use of visual analytics in study workflows • Ensure visual analytics are aligned with Risk-Based Quality Management (RBQM) principles • Support documentation and quality control of visualization deliverables to ensure traceability and compliance

• Produce recurring reporting for senior leadership, including maintaining and updating Monthly Business Review (MBR) slides with company-level KPIs and narrative context (what changed, why it matters, and what to watch next). • Build, own, and continuously improve self-serve dashboards for organizations/teams (e.g., Philanthropy and cross-functional leaders), ensuring metrics are clearly defined, quality checked for data issues, well-documented, and trusted. • Respond to reporting requests from Philanthropy (including funder reporting), translating questions into clear requirements, pulling the right data, and delivering outputs on schedule. • Align on metric definitions, reconcile discrepancies, and partner with data/engineering where instrumentation or pipeline issues impact reporting. • Create lightweight analyses to add context to reporting (segmentation, comparisons over time, funnel summaries), and communicate findings in plain language. • Improve reporting workflows by templating, documenting processes, and automating repeatable tasks, while shifting toward building AI-powered, self-serve access via AI agents that can respond to stakeholder questions in real time.

For over 50 years, our talented employees at Zetec have been advancing nondestructive testing (NDT) standards. What is NDT you might be asking yourself? NDT is a testing and analysis technique used by many different industries such as oil & gas, military, power generation, aerospace and much, much more. Zetec is a global leader in NDT and located right here in beautiful Snoqualmie, WA. JOB SUMMARY As a certified Eddy Current Level IIA or higher data analyst experienced in heat exchanger ET tubing inspection, you will join our Global Inspection Services Group as an ET RevospECT Data Analyst. You will receive advanced training on our RevospECT Automated Data Analysis software platform, becoming a rare expert in this field. Then you will deploy Zetec’s RevospECT software at customer’s inspection sites throughout the world (or from your remote office anywhere in the world). ESSENTIAL JOB FUNCTIONS - Operate the RevospECT system (aka - Dashboard Operations) during inspections. This entails directing production according to setup configurations, calibrating, monitoring alerts, and monitoring server optimization - Install, configure, and testing of RevospECT hardware, software, and networking equipment at customer sites - Support Product Test and V&V (Verification & Validation) activities - In support of sales activities, conduct product demonstrations, both independently and as part of a team - Coordinate with customer to establish inspection requirements and collect historical data. - Create and test data set-ups, detection set-ups and final detection set-ups based on site-specific information. - Prepare Corrective/Preventative Action Requests (C/PAR) outlining customer issues, as required. - Communicate customer requests for product improvements to Product Management, Sales, and Marketing - Cross train in all interfacing technologies, including equipment, and software, to be able to function as an Integrated Solutions Expert for Company products and services - Special projects as assigned - Respond to change productively - Other duties as required in support of the department and the company SUPERVISOR RESPONSIBILITIES - This job has no direct supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The individual holding this position must meet eligibility requirements for access to classified matter, which include US citizenship and being subject to a federal background investigation. - ET Level IIA/QDA with at least 10 years of Steam Generator or other Heat Exchangers tubing inspection data analysis experience - Advanced understanding of eddy current test method as applied in steam generator tubing inspections - Strong project management capabilities including scheduling, risk identification/mitigation, communication, teambuilding and cost estimation/tracking - Proficient in the use of MS Word, Excel, PowerPoint, Project & Outlook - Strong verbal and written communication skills; comfortable expressing ideas/opinions to groups of individuals at various levels within Zetec and/or customer organizations - Strong understanding of Windows 7/10 OS and PC networking - Able to perform frequently complex analysis of problems and/or data and present recommended solutions EDUCATION and/or EXPERIENCE - 10 years’ experience working as a LIIA/QDA Data analyst - Experience as an IQDA is a plus. - Experience as a level III is a plus. - Experience as a Resolution Analyst is a plus. - Experience as a IQDA is a plus. - Experience as a data manager or systems administrator on a nuclear steam generator eddy current inspection is a plus. - Associate degree in an engineering discipline; equivalent combination of training and/or education or 2-year NDE certificate is a plus - Experience in the US military is a plus - Formal certification/training/experience as an instructor in a technical environment is a plus - Unescorted access at a US nuclear utility in the last 365 days is a plus - Current or recent (within last 2 years) DOD clearance is a plus - Previous unescorted access at a nuclear utility in the last 365 days is a plus CERTIFICATES, LICENSES, REGISTRATIONS - N/A LANGUAGE SKILLS - Ability to read, write, speak and understand English PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Regular sitting, standing and walking throughout the day to accomplish tasks - Hearing and speaking - Lifting and carrying up to 50 pounds - Work in power plants that permit exposure to permissible levels of radiation - Work various shifts; day, swing or grave for up to seven days per week when required - On-call status as required to support Zetec customer needs The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS - N/A TRAVEL - Travel for continuous periods of up to 30 days or more, up to 180 days per year WHY ZETEC: - Zetec is located on the Snoqualmie Ridge! Soak in the mountain views of Mt Si or take an afternoon walk to the falls. Are you thinking Snoqualmie is too far? Maybe not! Zetec is easily accessible just off I-90/Hwy 18 and for many is a reverse commute from most points in the Puget Sound. Not convinced? Google it! It’s really not as far as you think. - Have an opportunity to learn from the best! Our employee tenure is an average of 17 years! That’s almost two decades of knowledge to take in. - And once you get here, we balance our work with play. There are ample opportunities to engage in activities other than just work. We have on-site games, a gym that has equipment for yoga to CrossFit, healthy snack offerings, birthday breaks (everything in moderation, right?!), Summer BBQs, and so much more. - Zetec offers a flexible work environment that works for almost anyone’s schedule. We even offer hybrid work schedules for certain positions. - We offer comprehensive benefits package of medical, prescription drug, dental, vision, life & AD&D insurance, 401(k) + company match, short-term/long-term disability. Our benefits package also include 10 days of vacation (and increases over time), 8 paid holidays along with 3 floating holidays to use at your leisure, accrued sick leave, paid volunteer time, tuition assistance, team participation stipends, and more. Zetec is proud to be an equal opportunity employer. We are dedicated to building, promoting, and cultivating a safe and inclusive work environment. We welcome individuals with diverse talents, backgrounds, working styles and skill sets. We believe that diversity will lead us to a stronger team that will foster continued innovation and allow us to better serve our customers and communities.