• Prepare for financial counseling sessions by scheduling, preparing budgets, reviewing case notes, etc. • Educate service members, spouses, and/or caregivers on money management techniques to achieve long-term stability. • Develop a feasible action plan, elaborating on short and long-term financial goals. • Educate service members and their families on market standards for monthly expenses, incorporating a discussion on associated expenses. • Discuss methods to increase income, reduce expenses, and reduce/consolidate creditors. • Explore pros and cons of financial actions (i.e. bankruptcy, loan modifications, debt management programs, etc.). • Discuss credit, finance charges, interest rates, and encourage reduction in debt. • Develop financial education curriculum and conduct trainings, workshops, & webinars on various personal finance topics for service members and their families. • Perform other duties as assigned.

OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision. Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve. Job Description: The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility, payment arrangements and financial assistance. Excellent customer skills required to interact with patients in a compassionate manner to ensure they understand their financial liabilities and available payment. Responsibilities: - Educate patients about their insurance coverage and benefits, including deductible, copay, coinsurance and estimated out of pocket costs. - Determine patient financial ability to pay. - Provide financial counseling services regarding payment arrangements and financial assistance for uninsured and underinsured patients by phone or in person. - Make determinations on financial assistance applications based on current Federal Poverty Levels and established policies. - Obtain information and signatures on financial assistance program applications and route to appropriate teams in a timely manner for optimal financial turn-around. - Set up, maintain and edit payment arrangements on account when established. - Refer patients as appropriate to outside social services organizations. - Properly documents all account activity in Patient Management and Electronic Medical Record systems. - Assist patients with questions regarding their accounts, insurance coverage and/or patient assistance needs in a skillful manner using appropriate etiquette. - Answer patient calls and requests promptly and efficiently. Return all messages within 24 hours. - Assist patient balance collectors with Inbound call volume. - Maintain patient confidentiality at all times. - Communicates with front office staff, clinical staff, and patient accounting regarding scheduling, patient treatment and financial counseling needs. - Follows Policy & Procedure parameters as outlined by management to ensure standardization of function. - Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer. Required Qualifications: - High school diploma or equivalent required - Bachelor’s degree preferred. - Minimum of 3 years of experience working with financial counseling and/or AR collections, preferably in an Oncology healthcare setting - Radiation Oncology/Proton experience a plus - Expertise in insurance policies and regulations related to medical billing #LI-REMOTE

• Helps all students plan for postsecondary options (enroll in education, enlist in military option, employ in workforce) • Applies academic achievement strategies • Manages emotions and applies interpersonal skills • Focuses students and families on college and career readiness • Meets quarterly with all students on caseload to review graduation plan and post-secondary options • Delivers classroom instruction based on student success standards • Reviews transcripts and other academic documentation for new and returning students • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies • Assists students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities • Analyzes student data and develops data-driven programs for intervention action plans • Provides short-term counseling to students and referrals for long-term support, as necessary • Provides a support system that strengthens the efforts of teachers, staff, and parents • Supports standardized testing program, parent education, and staff development • May advocate for students at individual education plan meetings and other student-focused meetings • Focuses students and families on goal setting and academic planning for college and career readiness • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school.

Financial Counselor - Patient Accounts - (260000DQ) Description Under minimal supervision of the Lead Coordinator and Patient Access Manager, follows established organizational policies and procedures. Demonstrates working knowledge of scheduling and registration processes, compliance with Medicare requirements, verification and insurance processes, and collections of patient financial responsibility for all medically stable Emergency Department patients. Completes screening process for HCHCP eligibility, files application for HCHCP, calculates self-pay pricing for discharging ED patients. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule follow up physician appointments and add-on services. Provides excellent concierge assistance to patients, family members, visitors in person or over the phone. Understands and adheres to all EMTALA, CMS, TJC, and HIPAA requirements when validating the hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIM, and other external professionals to assist patients with obtaining health care and financial assistance services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Qualifications - High School Diploma or GED. - Associate Degree in Business preferred and completion of the CHAA exam is a plus. - 3+ years’ experience in Registration, Scheduling, and/or Collections and Billing Primary Location: Tampa Work Locations: TGH Main Campus, 1 Tampa General Circle, Tampa 33601 Eligible for Remote Work: Hybrid Remote Job: Patient Financial Services Organization: Florida Health Sciences Center Tampa General Hospital Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Job Type: Hybrid Remote Shift Hours: 8:00 am - 5:00 pm Minimum Salary: 17.87