• Helps all students plan for postsecondary options (enroll in education, enlist in military option, employ in workforce) • Applies academic achievement strategies • Manages emotions and applies interpersonal skills • Focuses students and families on college and career readiness • Meets quarterly with all students on caseload to review graduation plan and post-secondary options • Delivers classroom instruction based on student success standards • Reviews transcripts and other academic documentation for new and returning students • Works collaboratively with teaching staff to develop a four (4) year graduation plan and audits student schedules for candidacy for graduation as determined by school and state policies • Assists students in course placement including recommendations on Advanced Placement (AP) and pathways to challenge and enrich student learning opportunities • Analyzes student data and develops data-driven programs for intervention action plans • Provides short-term counseling to students and referrals for long-term support, as necessary • Provides a support system that strengthens the efforts of teachers, staff, and parents • Supports standardized testing program, parent education, and staff development • May advocate for students at individual education plan meetings and other student-focused meetings • Focuses students and families on goal setting and academic planning for college and career readiness • Ability to travel up to 20% of the time for face-to-face professional development, student testing, and/or as required by the school.

Financial Counselor - Patient Accounts - (260000DQ) Description Under minimal supervision of the Lead Coordinator and Patient Access Manager, follows established organizational policies and procedures. Demonstrates working knowledge of scheduling and registration processes, compliance with Medicare requirements, verification and insurance processes, and collections of patient financial responsibility for all medically stable Emergency Department patients. Completes screening process for HCHCP eligibility, files application for HCHCP, calculates self-pay pricing for discharging ED patients. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule follow up physician appointments and add-on services. Provides excellent concierge assistance to patients, family members, visitors in person or over the phone. Understands and adheres to all EMTALA, CMS, TJC, and HIPAA requirements when validating the hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIM, and other external professionals to assist patients with obtaining health care and financial assistance services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital. Qualifications - High School Diploma or GED. - Associate Degree in Business preferred and completion of the CHAA exam is a plus. - 3+ years’ experience in Registration, Scheduling, and/or Collections and Billing Primary Location: Tampa Work Locations: TGH Main Campus, 1 Tampa General Circle, Tampa 33601 Eligible for Remote Work: Hybrid Remote Job: Patient Financial Services Organization: Florida Health Sciences Center Tampa General Hospital Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Job Type: Hybrid Remote Shift Hours: 8:00 am - 5:00 pm Minimum Salary: 17.87

Why join Telstra Health: We have a flexible work environment so you can work from the comfort of your own home. Embrace the freedom and flexibility to tailor your working hours to fit your personal needs and ambitions across our 24/7 roster. Avenues for growth and stepping into other roles. 30% discount on Telstra services including home broadband and post-paid mobiles. Free 24/7 professional and confidential support for you and your family through EAP Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave. We encourage applications from Aboriginal and Torres Strait Islander people, those from culturally and linguistically diverse backgrounds, workers of all ages, people with disabilities, people who identify as LGBTQIA+ across all of Australia. What’s next? If this sounds like the role for you, then click on the apply button now. Our selection process involves: Application review Detailed roster conversation with us A 30-minute virtual interview with our Clinical team Online assessments (Computer skills) and Pre-employment checks If you would like more information about the position, please email us on recruitment@health.telstra.com. Applications will be assessed and shortlisted as they are received so apply today! We are a Circle Back Initiative Employer – we commit to respond to every applicant.

Assist clients with public health insurance applications, educate consumers on available programs, promote services to community organizations, and provide bilingual support to ensure access for the aged, blind, and disabled populations.