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Quality Engineer
Location
Thailand
Posted
56 days ago
Salary
0
Seniority
Senior
Job Description
Quality Engineer
Ciena
• Drive resolution of customer-impacting quality issues by identifying root causes and leading cross-functional corrective and preventive actions • Act as a quality subject matter expert bridging Research and Development (R&D) teams and customer-facing Quality Management activities • Partner with account teams and customers to understand quality requirements and ensure alignment with customer baselines • Analyze, communicate, and report customer quality results and trends to internal stakeholders • Monitor and publish quality metrics that support continuous improvement initiatives • Recommend and implement enhancements to quality assurance processes and integrated hardware and software workflows • Support day-to-day Global Quality activities across the customer lifecycle
Job Requirements
- Bachelor of Science degree in Electronics Engineering or a related technical discipline
- 5+ years of proven experience in quality engineering or quality management roles
- Strong experience performing root cause analysis in complex, multi-layered platform environments
- Working knowledge of telecommunications equipment and customer network baselines
- Familiarity with Network Element technologies including Synchronous Optical Network (SONET), Synchronous Digital Hierarchy (SDH), and Ethernet
- Ability to manage multiple priorities in an agile or scrum-based development environment
- Strong attention to detail with the ability to work independently and collaboratively with minimal supervision
Benefits
- Flexible work environment
- Individual growth opportunities
- Well-being support
- Community and societal impact initiatives
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