• As Director, Product you will define what Kobie's data platform means as a market-facing product: how behavioral and transactional data becomes the engine behind smarter loyalty programs, better marketing performance, and more personalized customer experiences. • You will set strategy for KLICs and the Data Engine, build the commercial model to monetize them, and ensure our data capabilities fuel AI-driven outcomes — not just move data between systems. • You will work directly with Product, Data Engineering, Client Services, and Commercial teams to convert Kobie's data assets into scalable, repeatable offerings. • Define Kobie's data product portfolio with a clear focus on marketing, loyalty, and customer experience outcomes. • Set the standard for what 'AI-ready data' means at Kobie. • Drive the long-term roadmap for data capabilities that help clients transform unified customer data into actionable audiences, personalized experiences, and measurable loyalty outcomes.

Senior Director- Internal Software This is a remote role No visa sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa (H1-B, Student visa, or OPT visa) at this time. #LI-Remote At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The Senior Director of Internal Software sits within the Internal Technology organization and reports to the VP of Internal Technology. This role is responsible for the strategy, governance, and performance of Lexipol’s internal technology ecosystem. The Senior Director oversees the organization’s internal business platforms and software portfolio, ensuring the systems that power revenue, finance, marketing, operations, and cross-functional business processes are scalable, well-governed, and delivering measurable value to the business. This leader is responsible for managing a portfolio of more than 300 technology vendors representing over $6.2M in annual software investments and more than $14M in total contract value across active agreements. The role ensures the organization is maximizing the value of its technology stack by driving effective implementation, strong adoption, platform optimization, and thoughtful lifecycle management across all internal systems. The Senior Director partners closely with executive leadership, Revenue, Finance, IT, and external vendors to ensure Lexipol’s internal platforms support operational excellence, strategic growth, and strong governance. Key Performance Objectives: - Enterprise Technology Portfolio Leadership - Own the strategy, governance, and performance of Lexipol’s internal technology stack across revenue, finance, marketing, operations, and corporate functions. - Manage a portfolio of more than 300 software vendors representing approximately $6.2M in annual software investments and more than $14M in total contract value across active agreements. - Ensure internal platforms are aligned with business strategy, deliver measurable value, and scale effectively with company growth. - Establish governance and decision frameworks for selecting, implementing, optimizing, and sunsetting internal platforms. - Ensure tools across the organization are implemented properly, adopted effectively, and utilized to their full potential. - Partner with Head of AI and Head of IT to evaluate and guide the adoption of AI capabilities across internal platforms, ensuring AI-driven tools are implemented responsibly, provide measurable business value, and align with governance, security, and compliance standards. - Responsible for a department of approximately 10, comprising of Business Analysts, the Head of Salesforce, system admins, etc. - Technology Investment & Vendor Strategy - Lead the lifecycle management of internal software platforms including vendor selection, contract negotiation, renewals, upgrades, and ongoing vendor relationship management. - Partner with Finance, IT, and executive leadership to optimize software spend and maximize return on technology investments. - Identify redundant or underutilized tools and lead initiatives to consolidate platforms and sunset unnecessary systems. - Drive continuous evaluation of the technology stack to ensure the organization maintains a modern, efficient, and cost-effective platform ecosystem. - Maintain standards and governance for software procurement, vendor evaluation, and lifecycle management across the organization. - Platform Leadership & System Governance - Provide executive oversight of key internal platforms, including CRM, marketing automation, and other business systems. Technologies involved includes: Salesforce, NetSuite, Atlassian Suite, Wrike, Pardot, etc. - Ensure strong governance, architecture standards, and operational discipline across all internal systems. - Partner with platform leaders to ensure systems are scalable, reliable, secure, and aligned with business needs. - Ensure integrations between systems are strategically designed and maintained to support operational workflows and data accuracy. - Business Systems Optimization - Partner with cross-functional leaders across Revenue, Marketing, Finance, Customer Success, and Operations to ensure systems effectively support critical business processes. - Drive initiatives that improve operational efficiency through automation, system enhancements, and improved platform utilization. - Ensure the organization is fully leveraging its technology investments to support growth and operational excellence. - System Data Governance, Reporting & Insights - Own data integrity, governance standards, and quality controls across internal software platforms. - Define KPIs and reporting frameworks that measure operational performance and business outcomes. - Ensure systems provide timely, accurate insights for leadership decision-making. - Lead initiatives related to data cleanup, deduplication, migrations, and mass data updates within internal business systems. - Compliance, Security & Audit Leadership - Lead the organization’s annual SOC 2 audit and ensure control owners maintain compliance with security and governance standards. - Establish processes and controls to maintain audit readiness and ensure ongoing adherence to regulatory and compliance obligations. - Leadership & Cross-Functional Partnership - Lead and develop a team responsible for managing and optimizing internal platforms. - Serve as a strategic partner to executive leadership on technology investment decisions, system strategy, and platform governance. - Act as the primary liaison between business stakeholders, IT, and external technology vendors. - Lead change management initiatives during major system implementations, upgrades, and organizational transitions. - Identify opportunities to incorporate AI tools into internal technology operations and team workflows to improve productivity, accelerate analysis, and enable more efficient execution across the organization. Requirements: To be considered for this role, you will have this experience: - 5+ years’ experience leading internal business systems or enterprise technology platforms in a complex organization.[AS1] - 5 years’ experience managing large technology portfolios and vendor relationships. - Experience leading technology initiatives through periods of growth, change, or acquisition. - Experience operating within SaaS or subscription-based business models and supporting systems that enable revenue lifecycle management. - Must have personally led at least one Salesforce implementation. - Strong understanding of CRM platforms, marketing automation, and integrated SaaS ecosystems. - Experience managing large SaaS ecosystems with numerous integrations across CRM, ERP, marketing, support, and analytics platforms. - Experience establishing governance and lifecycle management practices for enterprise software portfolios, including vendor evaluation, procurement standards, and platform rationalization. - Ownership of enterprise internal technology platforms and complex software ecosystems. - Experience managing large-scale SaaS portfolios and vendor relationships. - Strong strategic and operational leadership with the ability to translate business needs into scalable technology solutions. - Proven success optimizing software investments and driving operational efficiency through technology. - Experience negotiating enterprise software contracts and managing vendor relationships. - Ability to lead complex cross-functional initiatives and influence senior stakeholders. - Proven experience leading large-scale enterprise system implementations, migrations, or platform transitions that impact multiple departments and core business operations. - Experience evaluating, implementing, or governing AI-enabled capabilities within enterprise software ecosystems. - Strong familiarity with modern AI productivity tools and a demonstrated ability to incorporate them into leadership, analysis, and operational workflows while guiding teams in responsible AI adoption. - Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent experience). Preferred Experience: - Salesforce certifications are a plus. - Experience overseeing Salesforce-based ecosystems. - Experience with revenue operations platforms such as CPQ, marketing automation (e.g., Pardot/Marketing Cloud), and customer lifecycle systems. - Familiarity with financial systems and integrations (e.g., NetSuite or similar ERP platforms). - Experience managing or integrating collaboration and development platforms such as Atlassian tools (Jira, Confluence) or similar enterprise workflow systems. - Experience operating in regulated or compliance-driven environments. - Experience using modern AI productivity tools (e.g., Claude, ChatGPT, Copilot, or similar platforms) to support operational analysis, documentation, and decision-making. - Familiarity with reporting or analytics ecosystems that support operational decision-making. - Experience overseeing compliance or audit processes such as SOC 2. - Understanding of security requirements for internal systems Target Outcomes/ Target Results - Internal technology platforms deliver measurable business value and support operational efficiency across the organization. - In charge of software procurement: Software investments are optimized, with strong governance around vendor selection, implementations, renewals, and platform lifecycle management. - The internal technology stack remains modern, streamlined, and strategically aligned with business priorities. - High adoption and effective use of internal platforms across departments. - Successful completion of annual SOC 2 audits and maintenance of strong compliance controls. - Leadership has reliable systems and data to support operational and strategic decision-making. Employee Value Proposition Opportunity for Impact: - Own and shape the internal software platforms that power Lexipol’s revenue and operations. - Leadership & Influence: Partner directly with senior leadership and play a key role in strategic decision-making. - Growth & Development: Lead complex, high-impact initiatives with room to innovate and modernize systems. - Collaboration: Work cross-functionally with Revenue, Finance, IT, and Operations in a mission-driven environment. The Environment - Our team is highly productive and works with urgency every day to provide the expected high-quality software solutions to our public safety professionals. Individuals who seek out additional responsibilities and have an action-oriented mindset thrive on this team. - Dynamic, collaborative, and driven by a mission to make a difference. Our team enjoys the challenge of solving complex problems and implementing solutions that have a real impact. - We celebrate our success, give praise, want to learn from one another, and are dedicated to each member of the team maximizing their potential. - Our core values of Serve, Innovate, Collaborate, Empower, and Own It are not just words but the principles guiding every decision and action, fostering a culture of impact, growth, and mutual respect. Like the vital relationship between a ship and its crew, we prioritize our collective mission and the well-being of our teammates. This philosophy ensures we navigate challenges successfully and support each other in achieving personal and professional growth, reflecting our commitment to service and innovation. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Base salary for this role is $190k, with a 10% bonus opportunity. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1

Department: Programs function – Middle East, North Africa, & Europe (MENA-E) Location: Flexible with a priority for candidates based within the MENAE Region Employee Type: Temporary – 6 months starting mid-July 2026 Reporting To: Regional Vice President, Middle East, North Africa, & Europe, and Asia (MENA-E/Asia) Risk Level: ☐ Level 3 ☐Level 2 ☐Level 1 (Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. Level 2: Some contact with participants; unplanned non-direct contact with children. Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Position Summary The MENA/Europe region faces immense humanitarian challenges driven by protracted conflicts and climate change impacts. Mercy Corps responds with programming across Ukraine, Georgia, Moldova, Syria, Yemen, Jordan, Lebanon, and Palestine using a layered resilience approach. Interventions target fragility through ensuring food and water security, access to economic opportunities, and access to energy through a climate-smart, evidence-driven model committed to local leadership and innovative solutions. Amid displacement, increasing natural resource scarcity, and instability, Mercy Corps delivers inclusive, creative solutions spanning relief to long-term development. Our integrated approach aims to build resilience by simultaneously meeting urgent needs while fostering self-reliance and peace within crisis-affected communities. The Deputy Regional Director, Programs (DRD-P) is a senior leader who works closely with the Regional Vice-President (RVP) to ensure that transformational change occurs through the combination of programmatic impact in our communities; the ability to influence change makers at local, regional and global levels; and a restlessness to innovate in search of better solutions. Working closely with the RVP, they will provide strategic direction and support to regional and country teams to build an impactful portfolio that strengthens community resilience to conflict and climate shocks, aligning to Mercy Corps’ four P2P outcome areas: Food Security, Water Security, Economic Opportunity and Peace and Good Governance. The DRD-P is responsible for the successful delivery of high-impact programming that is responsive to donor commitments and adheres to Mercy Corps’ program management standards. They lead the Technical Resources, Evidence & Quality, Awards Management, Business Development, Crisis Analysis teams within the region, in addition to the direct management of the Multi-Country Office (MCO) structure, ensuring that technical resources are available and deployed in a strategic way to enable country and regional teams to deliver on P2P outcomes. They will work closely with the Regional Vice President to build and sustain a cohesive regional management team, ensuring the MENA/E regional portfolio is set-up to deliver programmatic excellence through established and responsive systems, and will serve on the Regional Management Team. The Deputy Regional Director, Programs will support all leaders within the region and country programs with the operationalization and advancement of Mercy Corps’ five commitments in their region – climate smart, evidence-driven, innovative and creative, locally-led, and safe, diverse and inclusive. These commitments underpin the goals and outcomes of P2P across our operations and programs. They will collaborate closely with working groups and team members at the regional, country, and program levels to advance shared priorities and integrate global commitments into the region’s organizational culture. Essential Responsibilities STRATEGY AND PLANNING - Act as a key partner for the Regional Vice President to achieve an effective Regional Management Team, alongside the Deputy Regional Director, Operations, that is positioned to deliver programmatic and operational excellence to achieve significant impact and influence in the region. - Provide strategic direction across the regional portfolio, supporting the development of compelling country-level strategies and annual implementation plans that integrate with a coherent regional strategy and are aligned with Mercy Corps’ Pathway to Possibility. - Provide overall programmatic leadership and oversee program performance across the portfolio, in close partnership with the DRD-O. Ensure that all programs in the portfolio achieve the highest possible impact through a focus on strong technical quality, sound program management systems and practices, a focus on innovation, and strong systems for evidence and learning. Partner closely with global technical teams to ensure that programs receive effective technical and program management support for program design and delivery and proposal development. - Work closely with the DRD-O to support effective program planning, budgeting and management. - Support oversight and accountability for complex and flagship programs of comparatively large budgets, ambitious scopes, and high visibility, within the region and engage as a strategic leader so that implementers remain accountable to delivery. Play a leading role in managing complex programs in the region when necessary. - Lead the development and execution of a Regional Evidence and Learning Agenda, working with regional and Global teams to establish regional research and learning priorities that advance evidence, learning, and influence objectives within the region and are connected to global strategic priorities, underpinned by our evidence-based commitment. TEAM MANAGEMENT - In partnership with the Regional Vice President, motivate, empower, and guide teams towards excellence. Ensure a positive team culture and work environment. Fill in as needed for Regional Vice President and for field leadership. Directly supervise Country Directors as stipulated by the RVP. - Supervise the Regional Awards Management Team (AMT) the AMT Team Lead and ensure that strong systems and processes are in place for the effective administration of donor awards. Ensure that teams across global support offices work together as a cohesive regional program support unit and collaborate closely with country teams to ensure effective grant administration. - Supervise the shared Regional Technical, Evidence and Quality (TEQ) team – along with the DRD-P Asia – including the Regional TEQ Director and/or any additional technical or programmatic resources at regional level. Line management of regional programs as relevant. - Supervise the Regional Crisis Analysis Team, including the regional Senior Crisis Analysis Manager. - Supervise the Business Development Team, including the Regional Senior BD Advisor to ensure prepositioning and business development efforts are relying on effective systems to optimize fundraising capacity. - Co-manage the Multi-Country Office (MCO) structure – along with the DRD-Operations in MENAE – including the management of the MCO Portfolio Director and other Complex Programs Directors or Chiefs of Party as needed within the MCO. - Ensure that dual managed team members with either Asia DRD-P or Global Technical teams have a deep understanding of their roles and are connected to relevant stakeholders across the agency to inform and promote agency strategies and best practices. - Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one meetings and performance reviews. - In the event of a major disaster or emergency in the region, work directly with Mercy Corps Emergency Response Team to coordinate an appropriate and timely response. PROGRAM DEVELOPMENT & PORTFOLIO GROWTH - Oversee Business Development functions in the region to ensure the submission of high-quality, strategically aligned proposals that lead to growth of the regional portfolio. This includes line management of regional Business Development team members, support to country offices with strategic positioning for new awards; and ensuring effective collaboration across teams for the submission of quality proposals. - Support country and regional teams to identify, explore, and pursue funding opportunities that support regional and country strategy objectives. - Oversee the development of concept notes, proposals, and other funding requests, ensuring quality submissions that maximize chances for success, including sourcing technical expertise and other resources to assist with proposal development. - Position Mercy Corps for strategic funding opportunities that build on country and/or regional programmatic priorities - Develop systems to understand regional Proposal Development metrics, including data analytics around win rates, analysis of monthly PRODEV BvAs, PRODEV ROIs, etc. and work with the regional team to analyze data and identify strategies to maximize the chances of success. INFLUENCE & REPRESENTATION - Develop and maintain strong relationships with global and regional donors and partners and engage with prospective donors to shape and influence their strategies and funding priorities, in alignment with the Regional Vice President’s strategic vision. - Develop and nurture strong external relationships and networks to support program success, including regional coordination platforms and advocacy bodies. - Identify and pursue areas for thought leadership, including building connections with civil society leaders, government officials, donors, private sector partners, relevant diplomatic missions, academics and other stakeholders that center communities and people impacted by crisis and climate change. Work with the Regional Vice President to ensure that Mercy Corps’ evidence and learning agenda is aligned to regional influencing objectives. - Serve as a respected representative for Mercy Corps in the region, promoting the organization’s capabilities, expertise, innovation, strategic vision and values. COMMUNICATION - Encourage program coordination and information sharing within and between countries and connect teams to ideas, partners and resources to drive creative solutions for greater impact. - Maintain close working relationships with counterparts in other regions, facilitating the gathering and sharing of experiences and lessons from other regions. - Represent Mercy Corps at external events to build voice, brand, and influence. - Along with the Regional Vice President act as a key liaison between headquarters, regional management, and country teams to effectively publicize program innovations and successes. - Help to ensure timely and targeted communication and information flows that highlight Mercy Corps’ regional and global impact. OTHER RESPONSIBILITIES - Work with the Regional Vice President and the regional management team to lead the planning and preparation of regional gatherings, strategic meetings, program exchanges, learning events, etc. - Assist with the identification, location, set up and transition of Mercy Corps offices as necessary. - As a seasoned leader, the Deputy Regional Director, Programs will be expected to provide cover for the Regional Vice President, Country Directors within the region, or other strategic leadership gaps should they arise. - Maintain high ethical standards and treat people with respect and dignity. ACCOUNTABILITY TO BENEFICIARIES - Mercy Corps team members are expected to support all efforts towards accountability, specifically to our program participants and to international standards guiding international humanitarian and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects. SAFEGUARDING RESPONSIBILITIES - Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. - Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. - Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. Supervisory Responsibility Awards Management Team Lead, Technical Director, Regional Technical Resources & Quality Director, Managers/Directors of Regional Programs. and other technical team members (as relevant). Regional MEL/Evidence & Learning Focal Point, Regional Institutional Fundraising Specialist(s) are also dual managed with global structures for associated competencies. Budget Management Responsibility Responsible for overseeing a departmental budget of approximately 2 million USD. Supporting the planning of country program budgets within the regional portfolio of approximately 500 million USD Required Knowledge, Skills and Abilities - Confident communication and facilitation skills applicable to donor relations and inter-agency coordination. - Demonstrated ability to think strategically and solve complex problems at an organizational level. - Ability to handle multiple issues at one time, especially in emergency situations, and to organize and prioritize accordingly. Required Education and Experience - BA/S in international development, social science, public or business administration or other relevant fields required, MA/S or equivalent years of experience strongly preferred. - At least 10 years field experience in senior management and direct program implementation; experience in complex/fragile environments is a plus. - Direct experience managing and supervising large teams, as well as staff mentorship and development. - Demonstrated proficiency and experience with US, UK, EU, UN and other public and private donors, government grant and financial management requirements. - Demonstrated understanding of the critical humanitarian and development issues in the region, and significant experience with the challenges and contexts of operating in the region. - Significant experience in strategy development, program design/development and planning. - An internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work. - Fluency in written and spoken English. Fluency in Arabic is considered advantageous Living Conditions / Environmental Conditions While it is preferrable for the applicant to be based within the MENAE Region, they can work remotely if their location is within a +/- 3h difference with Jordan and have the right to work in the location where they are based. The role requires up to 30% travel to the region, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development. Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview At Gallagher, we help organisations deliver essential public services by protecting what matters most. As a Client Director in our Public Sector Team, you’ll manage a portfolio of clients, build strong relationships, and deliver tailored insurance solutions that stand up to scrutiny. You’ll also play a key role in winning new business and driving sustainable growth. This is a home-based role, working closely with colleagues in Swindon and Birmingham, with travel to client sites as needed. How you'll make an impact In this role, you’ll: - Lead client relationships, acting as a trusted adviser who understands their risks and delivers practical solutions. - Retain and grow your portfolio by developing clear strategies, building strong stakeholder relationships, and identifying new opportunities. - Collaborate with Client Advisers and Broking teams to ensure seamless service delivery and timely renewals. - Support public sector clients in navigating governance and procurement frameworks, ensuring compliance and clear reporting. - Contribute to new business efforts by preparing tenders, presentations, and proposals that win clients’ trust. About You Here’s what you’ll bring to the role: - A solid understanding of the general insurance market, products, and services. - Experience in a client-facing insurance role, such as Account Executive or Insurance Manager. - Strong interpersonal and negotiation skills, with the ability to build rapport with stakeholders at all levels. - Excellent planning, analytical, and communication skills, with a focus on delivering clear and practical advice. - A self-motivated approach and the ability to inspire and lead others. - Eligibility to work in the UK. Desirable: - Chartered Insurance Institute (CII) qualifications (Cert CII, Dip CII, or Advanced Dip CII). - Experience working with public sector clients. - A strong network within the insurance industry. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days - Defined contribution pension scheme, which Gallagher will also contribute to - Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x - Income protection, we’ll cover up to 50% of your annual income, with options to top up - Health cash plan or Private medical insurance Other benefits include: - Three fully paid volunteering days per year - Employee Stock Purchase plan, offering company shares at a discount - Share incentive plan, HMRC approved, tax effective, stock purchase plan - Critical illness cover - Discounted gym membership, with over 3,000 gyms nationally - Season ticket loan - Access to a discounted voucher portal to save money on your weekly shop or next big purchase - Emergency back-up family care - And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.