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amps

Your Holistic Approach to Healthcare Cost Savings Solutions

Associate Account Manager

Account ManagerSalesFull TimeRemoteMid LevelTeam 201-500Since 2005H1B No SponsorCompany SiteLinkedIn

Location

Arizona

Posted

46 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree1 yr expEnglish

Job Description

Associate Account Manager

amps

• Provide client facing support, internal and external reporting, submit client access requests, and assist with benefit set up and project support as requested • Maintain ownership for assigned service/operational deliverables and ensures operational excellence • Assist with monitoring and identifying service trends as requested, to allow for immediate resolution of any service issues • Assist with both standard and non-standard reporting/analytics as needed • Handle Billing and Rebates research • Collaborate and take immediate action to resolve operational/service-related issues; escalate issues when appropriate and drive recovery efforts • Serve as the voice of the client within Drexi to drive continuous service improvement and accountability • Coordinates deliverables with internal operational departments to ensure client satisfaction and loyalty • Attends Open Enrollment events

Job Requirements

  • Bachelor's Degree Preferred
  • Minimum of 1-year experience in a pharmacy and/or pharmacy benefit management
  • Excellent verbal and written communication skills
  • Understanding the PBM industry required
  • Excellent customer service skills
  • Strong analytical and problem-solving skills
  • Detail-oriented, flexible, and strong organizational skills
  • Ability to work independently and within a team environment
  • Ability to travel on an as-needed basis

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

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