Role Description The Territory Manager (TM) role consists of an individual who will build client relationships and drive measurable sales results through outstanding program execution and people leadership in assigned geography. The TM is responsible for training and coaching a team of remote area managers (peer coaches) and merchandisers. The TM will also need to maintain a high level of communication through email, phone, and personal contact with their assigned Territory Manager and Merchandising Team. Other duties will include but are not limited to: - People development and succession planning - Budget management - Owner of measurable metrics for geography - Managing team’s audit review program - Meets and exceeds identified targets in sales, profits, and service The ideal candidate should be able to effectively lead and build remote work teams with excellent communication and organizational skills. The ideal candidate is a self-starter, quick learner, with a strong attention to detail, works well in independent situations, and can build relationships with business partners and their remote team and our clients/vendors. Qualifications - Excellent interpersonal skills - Effective communication skills - Flexible and able to adapt to change - Ability to build relationships with business partners - Well-organized, detail-oriented, and able to handle a fast-paced work environment - Ability to work independently to meet stated objectives - Strong leadership skills: Problem-solving, Data Analysis, Planning, Time Management, Priority Setting, Coaching, Counseling, Quality Decision Making, and Delegation - Proven Team Builder - Strong Business Acumen and Financial Analysis skills with a strong ability to achieve results - Excellent written and verbal communication skills - Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers - Ability to travel up to approximately 50% Requirements - High School Diploma or GED or equivalent experience - Bachelor’s degree from a four-year college, university, or technical school; or a minimum of four years related experience and/or training; or equivalent combination of education and experience preferred - 5 or more years of experience in retail management - Knowledge of Consumer Product Goods Industry - 1-3 years of successfully managing retail merchandisers, P&L, budgeting, and forecasting and managing client expectations personally or through a team - Must be computer literate and able to operate a smart phone or tablet utilizing different applications and internet for company business, like ordering, GPS tracking, and time recording - Must have reliable access to internet to use for company-related business - Proven track record of success - Must have reliable transportation - Must possess a valid state driver’s license with proof of current automobile insurance coverage, unless utilizing other means of transportation Benefits - Provide direct management, leadership, guidance, and problem-solving direction to remote workforce of Area Managers (Peer Coaches) and Merchandisers in assigned geography - Collaborate with Regional Leadership on strategic initiatives related to sales growth coverage, retail projects, and communicate to the assigned retail team - Travel within assigned geography to address areas of opportunity that impact retail business - Manage and analyze store routing coverage, assignments, staffing and special projects in assigned geography - Review and analyze daily reporting related to Territory Performance and develop plans to address opportunities - Review and approve all expenses and wages for Field Personnel in assigned geography - Engage and conduct weekly business reviews with Area Managers and Merchandisers - Develop people through training and direct organizational and team development initiatives - Provide robust and compliant training and support to Area Managers - Manage the hiring process in assigned geography - Manage and track the completion of the 30/60/90-day Training Plan and all 3rd Party Projects - Timely completion of all administrative duties and reporting - Provide clear and effective communication and direction to direct reports - Ensure employees in assigned geography are compliant with all company policies - Engage and drive corrective action and improvement plans within assigned geography - Partner with Regional Operations Manager for terminations within assigned geography