• Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. • Identify customer needs to ensure the customer is provided complete and accurate information. • Process required transactions via mainframe or web-based applications. • Submit research requests in a concise yet accurate manner. • Maintain a thorough knowledge of the company and client programs, policies, and technology. • Communicate effectively in a warm and empathetic manner. • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. • Provide support to other positions/operations in cases during heavy workloads or absences.

A Career With a Heart and a Future. If you like helping people, want to feel supported in your work, and are looking to build a meaningful, work-from-home career — this could be the perfect opportunity for you. Every day, people call the AlgaeCal helpline after receiving devastating news about their bone health. They’re scared. Confused. Sometimes even in tears. But after speaking with you, they’ll feel hopeful, empowered, and supported. This is not your typical customer service role. Far from it! At AlgaeCal, we call our team Bone Health Consultants — because that’s what they become. You’ll receive extensive, hands-on training to guide each person with accuracy, care, and compassion. It’s a serious responsibility. And for the right person, it’s also an incredibly fulfilling path. This is a part-time, work-from-home role requiring a minimum of 20 hours per week, worked Monday through Friday. We’re looking for someone who values consistency and can commit to a stable weekday schedule that stays the same week to week. There’s no weekend work, and your hours will fall within standard business hours (PST), typically between late morning and mid-afternoon (for example, between 9:00am and 5:00pm PST). After a period of initial training, your weekly hours will be grouped into a set schedule that works for both you and the team. This might look like 4–5 hours per day across five weekdays, or longer shifts across three or four weekdays. You’ll need a quiet, distraction-free environment, strong communication skills, and the ability to stay fully present on every call. We’re not looking for someone to “get through the day” — we’re looking for someone ready to grow into a role that truly matters. If that sounds like you, we’d love to hear from you. Because for the right person, the sky’s the limit. This opportunity is tailor-made for you if: You’re highly motivated to work at home. You’ve got a solid customer service background. You are passionate about natural health. You’re organized. You’re humble. You love to support and inspire others. You don’t just accept feedback – you WANT feedback, because you’re hungry to be better than you were yesterday. So if you want to work with some of the nicest people you’ll ever meet. And you want to feel good about making a difference in the world –– all while learning about natural health and working in a well organized and supportive workplace –– send us your resume. And BTW… some of our senior executives started out in this role –– so if you’ve got the talent, there’s no telling where this job might take you :) You’ll also enjoy the following benefits: - $26 per hour with the opportunity to increase rapidly as training targets are met. - A top-notch Mac computer. We want you to have the best tools. - Supported professional development and continued learning through training and coaching. And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too. Ready to apply? If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. This is an essential part of your application. We need to make sure you’re a good fit for our happy team - that’s why we’ll be paying close attention to your carefully written cover letter.  Applications submitted without a resume and cover letter will be unsuccessful.    Please, read carefully: 1. Write a cover letter addressing: - Why you're the best Customer Service Representative for this role. Give quantifiable examples of related achievements. - Describe why you fit perfectly with our values. Read them here: http://shorturl.at/lptFT - What's the toughest challenge you’ve ever overcome in your life? How did you overcome it? - What do you do for fun? - Explain what you’re doing now for a job: - If you don’t have one, explain why. - If you have one, explain why you’re looking elsewhere. 2. Upload your cover letter and resume: - Ensure that your cover letter and resume are saved and sent as one file. Click the “Apply Now” button on this page and upload your (1) cover letter (2) resume. *Important* AlgaeCal isn’t a boring run-of-the-mill company. So some of the questions in your online application might feel out of the ordinary. These questions are an essential part of your application. We need to make sure you’re a good fit for our happy team - that’s why we’ll be paying close attention to your answers. For more information about us, please visit our website.

Role Description The Field Training and Product Support Specialist will deliver installation training for Automotive film products and provide technical support to installer customers. This role is critical to sustaining and building training capacity. The position requires strong installation expertise, technical product knowledge, and the ability to execute structured, high-quality training programs while conveying the value of partnering with Fellers. The ideal candidate would be based in the Central Time Zone. What you'll do - Facilitate hands-on installation training for automotive films (PPF, window film, and vinyl wrap), ensuring consistent learning outcomes and adherence to best practices. - Deliver clear technical explanations of film behavior, product differences, application techniques, and troubleshooting methods. - Provide technical support and product guidance to internal sales teams and external installer customers across branded and private-label offerings. - Partner closely with sales to support pre- and post-sale customer needs, helping drive product adoption and customer success. - Act as the primary technical resource for Cheetah Wrap and Fellers Black, ensuring strong product knowledge for internal and external partners. - Develop and maintain training materials, agendas, curriculum frameworks, key learning objectives, and site requirements aligned with product specifications. - Contribute insights to the ongoing development of the training program, including course mix, delivery methods, and operational processes. - Continuously update and expand product knowledge to support accurate training, customer guidance, and sales growth. - Establish and maintain a safe, professional, and well-organized training environment in all locations. - Take initiative to understand customer needs and recommend solutions that enhance product outcomes and usage. - Travel approximately 32 weeks per year to conduct training, visit customer sites, and support industry-related activities. - Build strong, trusted relationships with customers through professionalism, expertise, and consistent follow-through. Qualifications - Ability for overnight travel 32 weeks per year. - Minimum of 3 years proven installation experience with automotive films, including paint protection film (PPF), window tint, and vinyl wrap. - Minimum of 3 years experience in a training environment, responsible for developing training content, agendas, and instructional materials. - Prior sales experience a plus, as interaction with shop owners can cement the relationship with Fellers. - Documented experience delivering installation training or conducting technical demonstrations in a professional environment. - Strong technical understanding of automotive films and prior exposure to wrap shop or production environments. - Valid and current certifications (or ability to certify on the job) from 3M or Avery Dennison in relevant automotive film products required, Avery BWF a plus. - Strong written and verbal communication, customer interaction, and problem-solving skills in technical contexts. - Proficient in Microsoft Office Suite, ability to learn Salesforce. - Preference for candidates based in the Central Time Zone. Requirements - Ability for overnight travel a minimum of 32 weeks per year. - Repeated lifting, bending, reaching and stooping. - Must be able to push, pull, and lift materials weighing up to 50 lbs repeatedly.

Role Description ACCEL Schools is seeking a qualified individual to join our team as the Regional Ohio Career-Technical Education Support Specialist. We are seeking professionals that prioritize student learning, life skills, career-based interventions, and career development. ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods. ELIGIBILITY: Open to residents of Ohio The Regional CTE Support Specialist serves as a resource and liaison for schools within the assigned region to strengthen Career-Technical Education and Career-Based Intervention programs. This role provides guidance, training, and coordination to ensure high-quality, compliant CTE offerings that align with Ohio Department of Education and Workforce (ODEW) requirements. The Support Specialist builds and maintains partnerships with local businesses, industry leaders, and community organizations to enhance opportunities for students, while collaborating closely with school leaders and CTE teachers. They will maintain work-based learning programs and support schools with compliance and tracking. Key Responsibilities - Build and maintain partnerships with local businesses, community organizations, and higher education institutions to expand opportunities for students (work-based learning, internships, apprenticeships, job shadowing). - Monitor and analyze labor market trends to align CTE pathways with in-demand careers and workforce needs. - Support schools in preparing students to graduate with the skills, knowledge, and credentials required for success in college, careers, and lifelong learning. - Support the development and monitoring of CTE pathways, including integration of Career-Based Intervention (CBI). - Assist schools in preparing for audits, reviews, and other compliance checks related to CTE programming. - Serve as a regional support specialist to support CTE and CBI instructors, acting as a thought partner and resource without direct supervisory authority. - Assist in identifying curriculum, equipment, and resource needs and communicate them to the national team. - Support schools in collecting and reporting CTE student data, including enrollment, performance, and credential attainment. - Share updates, best practices, and resources from the national CTE team with schools and teachers. - Provide consistent communication between schools, the regional team, and the national CTE office to ensure alignment. Qualifications - Active Ohio Professional teaching license and CBI endorsement, or the ability to obtain the endorsement upon hire. - Bachelor’s degree in Education, Career-Technical Education, Workforce Development, or related field (Master’s preferred). - Minimum 3 years of experience in Career-Technical Education, secondary education, workforce partnerships, or related role. - Knowledge of Ohio CTE programming requirements, including Career-Based Intervention and Work-Based Learning. - Strong organizational and communication skills with the ability to support multiple schools. - Experience collaborating with community organizations, employers, and educators. - Ability to work independently, manage multiple priorities, and travel between schools and regional partners. Preferred Skills - Familiarity with Perkins V requirements and Ohio CTE reporting. - Experience developing or maintaining school–business partnerships. - Understanding of labor market data and its application to CTE program planning. - Strong presentation and facilitation skills for professional development. Benefits - Compensation: The salary range for this position is $60,000 - $65,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. - Life benefits: Paid time off, Retirement contributions, Optional Basic Life and AD&D insurance, Voluntary life insurance (employee, spouse, child), Discounted childcare at Early Learning Academies locations. - Health benefits: Medical, dental, and vision insurance, Employee Assistance Program, Voluntary short-term disability insurance, Voluntary long-term disability insurance. - Career benefits: Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals. Company Description “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.