• End‑to‑end ownership and operational follow‑up of simulation tools (e.g. Ansys, Aspen Engineering Suite, StarCCM, JMP, Minitab, Arena, @Risk, among others). • Provide advanced functional support to users, including topics related to application, server and database interactions. • Analyze, test and document the installation of complex software on end‑user environments. • Manage and follow up software deployments (inventory, monitoring, CMDB updates). • Coordinate upgrades and large‑scale rollouts of new software versions. • Support and challenge end‑user requests in collaboration with the Service Desk. • Handle level 2 and level 3 incidents using a ticketing tool (e.g. Helix). • Manage critical incidents and escalations. • Monitor application stability and license usage. • Work with software vendors and internal teams to troubleshoot and resolve issues. • Contribute to projects related to industrial constraints, security, compliance and application governance.

Role Description As an innovation leader, we look for ambitious, forward thinking, open-minded and well-rounded individuals to join our global team. Located remotely from your home office, you will be working hands-on with our engineering customers in the field and recommending products that fit into their applications for our Data Centers - Industrial Replacement Market! You will be working with a variety of internal groups such as Sales, Business Development, Product Line Management and Technical, as well as directly with customers. This is an exciting opportunity for you because you will be working with customers that provide services and infrastructure support to data centers in this growing market. There is opportunity to research emerging technology/applications in the data center market to help ensure Gates is staying ahead of market trends. Key responsibilities: - Providing engineering support to customers and clients in the proper application and selection of data center products in our Industrial Replacement Market. - Work with customers like Mechanical/Electrical/Plumbing (MEP) contractors to determine application requirements, selecting components, and making recommendations to meet system requirements for data centers. - Effectively present technical material and collaborate with internal/external customers. - Working cooperatively with North American Field Sales, Product Line Managers, and Marketing teams to achieve organizational success. Qualifications - Bachelor's Degree plus 5+ years of progressive engineering experience, required. Mechanical Engineering degree preferred. - Experience in data center cooling or thermal management systems is required. - Experience in HVAC or MEP industry is a plus. - Engineering discipline with a focus on Mechanical, Thermodynamics, or Fluid Power systems, preferred. - Outstanding interpersonal skills and ability to manage customer personalities effectively. - Eager to be hands on working with our customers, engineers, sales, and marketing teams! - Excellent problem-solving and communication skills. - Excellent written and verbal skills - coupled with the ability to maintain and generate product application literature, media, and technical articles. - Ability to travel to customers, plants and conferences as required (minimum 30%). - Excellent time management skills and ability to prioritize resources and project timelines. - Proficient in Microsoft Office products. - Must be authorized to work in the United States without the need for visa sponsorship. Benefits - Full-Time - Salary range: $117,000 - $129,000 - SIP Eligible - Relocation is not provided - Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire - Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued - 401(k): 3% company contribution and additional 3% company match - Tuition Reimbursement Company Description Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations. Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

• The primary objective of the Sales Application Engineer/Specialist is to own relationships with mechanical engineers and educate them on Broan solutions in order to achieve sales and share growth objectives. • This individual maintains market intelligence (competitor, customer, Broan/External), implements effective processes to keep Marketing/Engineering current and/or ahead of the competition and works closely with the Regional Director, Key Account Manager, and Agency representatives. • Collaborate and support other Business Development Managers and demonstrate leadership by sharing ideas and reinforcement of best practices. • Work with consulting engineers, contractors, and developers to promote and assist with design of ventilation and HVAC solutions to generate mechanical design specifications for our products. • Establish and build long-term valued relationships with consulting engineers, contractors, building owners and developers to secure their commitments to our products. • Prepare and provide effective seminars on our products, their application, selection, and design tools, aimed at conveying the benefits of our systems. • Act as engineering resource to support the channel, service existing accounts and generate future business prospects through frequent customer visits, advice on system design, attending sales calls and other activities required to increase the volume of specified system designs in the region using our products. • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively. • Maintain records and submits reports as required by the Company. Those include Monthly Territory report out, daily use of Salesforce, Customer correspondence and Expense. • Close and grow sales through professional communication with existing and potential clients. • Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs. • Attending and participating in trade shows, conferences, and other marketing events. • Maintain a professional appearance, demeanor, and positive attitude always.

• Edge Governance & Traffic Analysis: Own the Cloudflare stack. Monitor traffic patterns to identify threats (DDoS, credential stuffing, scraping) and implement real-time countermeasures. • Vulnerability Ecosystem (Intigriti): Lead our 3rd-party researcher program. Triage and validate reports, ensuring we reward the first reporter and immediately implement "kills" at the source. • Offensive Strategy & Internal Pen-tests: Proactively identify weaknesses across our systems. Design and execute targeted internal penetration tests. • Application & Dependency Security: Monitor and respond to vulnerabilities in application dependencies and frameworks. • Incident Response & Global Collaboration: Communicate clearly and effectively under pressure. Coordinate across time zones with SRE, Support, and Product teams.