• Serve as the strategic leader of engineering operating system. • Own the health, configuration, and insights from the Jira and Jellyfish tools. • Ensure leadership has a clear view of engineering investment, velocity, and health. • Design, build, and maintain complex workflows and automation rules at scale in Jira Cloud. • Map Jira Signals to Jellyfish allocation buckets. • Standardize issue types and field usage across 20+ squads. • Use Atlassian Intelligence for reporting. • Measure the impact of AI coding assistants on time delivery and code quality. • Integration of AI Agents for workflow automation. • Monitor metrics to identify systemic bottlenecks and improvement opportunities.

itD is seeking a Technical Program Manager (TPM) to lead the execution of complex, cross-functional technical programs that support high-impact legal, compliance, and data governance initiatives. This role is critical in driving alignment across engineering, product, and legal teams, ensuring seamless delivery of scalable solutions that enable efficient handling of electronic data for regulatory and litigation needs. The ideal candidate will bring deep experience in technical program management and a proven track record of delivering large-scale, cross-functional engineering programs with measurable business impact. Location: US Remote Duration: 9 Months We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Lead end-to-end execution of complex, cross-functional technical programs involving engineering, product, and legal stakeholders - Define program scope, goals, success metrics, and delivery timelines aligned with business objectives - Build and manage program roadmaps, ensuring alignment across teams and dependencies - Identify risks proactively and implement mitigation strategies to minimize delivery disruptions - Drive clear and consistent communication with stakeholders, ensuring transparency and alignment - Track program progress, remove blockers, and ensure timely delivery of milestones - Improve program processes and frameworks to enhance efficiency and execution quality - Advocate for high standards in technical design, system architecture, and product quality Internal Responsibilities - Attend regular internal practice community meetings - Collaborate with your itD practice team on industry thought leadership - Complete client case studies and learning material (blogs, media material) - Build out material to contribute to the Digital Transformation practice - Attend internal itD networking events (in person and virtual) - Work with leadership on career fast-track opportunities Required Qualifications and Skills - 7+ years of experience leading complex, cross-functional technical programs - Proven experience managing full-stack engineering projects (front-end and back-end) end-to-end - Strong expertise in roadmap planning, dependency management, and program execution - Experience tracking deliverables, managing tickets, and driving stakeholder communications - Hands-on experience contributing to or supporting UI design initiatives - Strong organizational skills with exceptional attention to detail - Experience working in Agile/Scrum environments Preferred Qualifications and Skills - Background as a full-stack software engineer - Experience working in fast-paced startup environments - Exposure to data engineering, eDiscovery, or information governance domains - Experience collaborating with legal, compliance, or regulatory teams Education Bachelor’s degree in a relevant field or equivalent work experience required Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Unilever is driven by its purpose: to make sustainable living commonplace. Established over 100 years ago, we are one of the world's largest consumer goods companies. We are known for our great brands, a global footprint and our belief in doing business the right way. Want to join the business? Unilever is driven by its purpose: to make sustainable living commonplace. Established over 100 years ago, we are one of the world's largest consumer goods companies. We are known for our great brands, a global footprint and our belief in doing business the right way. Want to join the business? About Unilever At Unilever you are more than your job title, you are part of one of the most successful, purpose-led businesses. Work with brands that are loved around the world, improve the lives of our consumers and the communities around us. We produce world-leading brands including Lux, Surf Excel, Sunsilk, Dove, Tresemme, Lifebuoy, Knorr, Rafhan and Hellmann’s. At Unilever, you work alongside brilliant and inspiring industry leaders and colleagues. If you want to feel proud of what you do and make others proud too, join us. Get a glimpse into life at Unilever and discover how you can help make a better business, a better world and a better you. What is ULIP? Unilever Leadership Internship Program (ULIP) is a global initiative enabling Unilever to build a strong talent pipeline that will support and lead our business growth. ULIP is an 8-week functional internship program for which we recruit top-performing students. You’ll be hired into a function and develop your leadership skills by working on live projects which offer you all the experience you need to become ready for your first role. What Are We Looking For? We look for people who want to get to grips with the inner workings of a vast business and a desire to understand how it works. It’s about commitment, real people skills and a deep-seated interest in the business. You’ll become part of a leading-edge company, where you’ll work with outstanding brands and outstanding people to drive sustainable business growth. The programme is open to students in the 3rd year of undergraduate degree and students enrolled in their master’s degree. Please note: Sometimes, correspondence may end up in your spam folder. Regularly check your spam folder during the entire recruitment process. Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual and the talent they can bring. All qualified applicants will receive consideration for employment. Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender, race or religion. Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender, race or religion. #LI-Remote

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We are looking for an Program Manager - Professional Services with previous experience in implementing or operating the ServiceNow platform or similar enterprise platforms. As a ServiceNow Program Manager - Professional Services, you will be pivotal in leading an Expert Services delivery team that provides a rapid path to success and ongoing value for customers. Program Manager - are seasoned leaders who build high-performing teams, accelerate time to value, and drive rapid and effective program decision-making. In this role, you will use your advanced leadership skills and expertise in delivery and utilise Now Create, the ServiceNow Implementation Methodology, to drive successful customer outcomes. You will be responsible for leading the delivery team throughout large, complex customer engagements; these responsibilities include: - ​​​​Lead the delivery team throughout the engagement and drive the overall vision and direction. - Work with the Sales Account Team, partner, and customer to understand the customer and the engagement, including challenges, partners, issues, and value being delivered. - Apply expertise from the Now Create methodology and prescriptive guidance to promote the delivery of the engagement, including long-term customer success. - Be the single point of contact for the ServiceNow internal organization, customer and partner to foster collaboration, effective decision-making and customer agreement on proposed solutions. - Establish program governance to manage requirements in line with agreed scope, time, schedule, cost and business objectives. - Proactive development and execution of proven risk assessment, prevention, and mitigation plans, and efficient identification, tracking, and resolution of issues. - Mentor ServiceNow or Partner team members to achieve the engagement's deliverables and promote the customer's desired results. - Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. - Work with the Sales Account Team as the Project/Program implementation expert during sales cycles. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. - Experience with implementing or operating the ServiceNow platform and ServiceNow certifications is required - 8+ years of progressive experience as part of a professional services organization or equivalent experience - Ability to travel up to 50% - Excellent communication skills, both written and verbal, in English & German languages - Project Management certification in PMI or similar - Agile Scrum experience and Scrum Master certification are desirable - Comfortable leading projects independently - Good understanding of technology - Proven success in driving complex issues through analysis and resolution - A growth mindset and willingness to learn new things independently and at pace! - Right to work in the country you have applied to Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible or Remote