• Monitor network traffic for unusual activity and respond to threats or escalate to Tier 2. • Maintain awareness of ongoing cyber threats over time. • Constantly monitor systems and networks for signs of intrusion, malware, or other security risks. • Document incidents, threats, and false positives in detail. • Update and maintain documentation on current vulnerabilities, and escalate to primary shareholders for critical vulnerabilities. • Relay information about current threats and incidents to team members and stakeholders. • Continuously share knowledge and contribute to improvement of SOC tools and processes. • Stay updated with the latest cybersecurity threats and defense strategies through continuous learning and training.

• Own and continuously improve the Security Incident Response process end-to-end. • Act as Incident Commander for high-severity security incidents. • Serve as Security Lead in cross-functional incidents with a security impact. • Ensure clear coordination, communication, and stakeholder alignment during incidents. • Own post-incident reviews, including root cause analysis, action item definition, and tracking to completion. • Maintain and evolve incident documentation standards, runbooks governance, and response playbooks oversight. • Ensure appropriate escalation handling for high-severity incidents outside business hours on a best-effort basis. • Own the Security Monitoring process, ensuring alert quality, signal-to-noise balance, and operational efficiency. • Oversee Detection Engineering as a managed process, including prioritization, quality control, and alignment with threat landscape. • Ensure effective integration of Threat Intelligence into detection and response workflows. • Own Log Management from an operational perspective, including logging requirements, coverage, ingestion health, and data quality oversight. • Coordinate response to logging-related incidents affecting monitoring capabilities. • Own the SOC operational metrics framework, be accountable for key performance indicators including: Alert response times (MTTA), Mean Time to Contain and incident lifecycle efficiency, Incident SLO adherence, Alert quality and false positive reduction, Monitoring coverage and logging health indicators. • Drive metric-based prioritization and improvements across SOC processes. • Provide structured reporting to leadership on SOC performance and risks. • Lead a lean SOC team composed of Analysts and a Security Data Engineer. • Conduct performance reviews and regular one-to-ones. • Own individual development plans and learning roadmaps for team members. • Manage hiring, onboarding, staffing, and workload planning. • Ensure sustainable coverage model and operational resilience. • Conduct tabletop exercises and ensure team readiness for high-severity events. • Own the SOC operational roadmap and backlog. • Prioritize initiatives based on risk, impact, and available resources. • Manage operational trade-offs in a resource-constrained environment. • Collaborate with internal stakeholders across Engineering, Product, and Corporate functions. • Participate in vendor relationship oversight within the SOC technology stack. • Support external audits such as SOC 2 and PCI DSS from an operational perspective, including process explanation and evidence coordination.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Connecting People. Uniting the World. There’s never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We’re on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations. United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today! Job overview and responsibilities Engineer – Aircraft Cybersecurity Operations is responsible for supporting internal and external partners - such as Avionics Engineering, Powerplant Engineering, Government Affairs, Corporate Security, Corporate Safety, Industry working groups, OEMs, and FAA - to help drive United’s aircraft cybersecurity operations to be consistent with the latest developments in aviation cyber security. This individual will support identifying the aviation cyber risk landscape and will support performing cybersecurity threat analysis and assessment actions, perform security tests, and validate security mitigations that should be executed to ensure a safe and secure continued airworthiness for all United aircraft. This individual will also be responsible for drafting regulatory responses to meet continued airworthiness. - Support cybersecurity threat assessments and mitigation strategy solutioning - Support the development of aviation cybersecurity risk-related papers, reports, alerts, and bulletins - Support the development of AISP/ANSP responses in support of regulatory cybersecurity implications to the aircraft - Coordinate with internal and external partners to help operationalize cybersecurity improvements to aircraft and airport operations - Continue to gain knowledge and understanding of industry standards and regulatory best practices related to aircraft cybersecurity Qualifications What’s needed to succeed (Minimum Qualifications): - Bachelor's degree required, STEM field preferred - 2 or more years of combined related experience in either aircraft engineering, aircraft cybersecurity, embedded product security, or other similar related fields - Basic understanding of airport operations - Basic understanding of aircraft avionics, cabin, and propulsion systems - Basic knowledge of risk assessments - Basic understanding of cryptography concepts - Basic understanding of network exploitation, attack strategies and methods, current IT security technology, software, and cyber threat mitigation tools - Working knowledge of computer operating systems, network design, embedded security, and security architecture principles - Ability to work independently and self-motivate - Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills - Must be legally authorized to work in the United States for any employer without sponsorship - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): - Aviation experience - Working knowledge navigating hardware-based security techniques and assessments - Working knowledge of programming languages - Basic understanding of digital design and understanding of hardware at the component level - Basic understanding of security risk methodologies consistent with the aviation industry - Basic understanding of aviation security regulations and standards The base pay range for this role is $94,145.00 to $122,550.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

• Develop product positioning and messaging that clearly differentiates Zscaler’s Data Security solutions in a highly competitive market. • Collaborate cross-functionally with Product Management, Sales, Enablement, and Demand Gen teams to lead high-impact product launches. • Create impactful content for a variety of formats and audiences—from technical buyers to business leaders—to support awareness, demand, and enablement. • Communicate the core value proposition of our solutions to the sales organization and develop tactical tools that accelerate the end-to-end selling process. • Monitor enterprise AI trends and data security challenges to ensure our go-to-market strategy aligns with evolving customer needs.