• Manage operational technology for radiopharmaceutical manufacturing distribution centers. • Focus on server and manufacturing workstation administration. • Troubleshoot technical issues and resolve technology problems during production. • Be part of after-hours on-call rotation as needed. • Assist with Cybersecurity topics and hardware builds.

The Opportunity: Avantor is looking for a Quality Technical Specialist to join us! The Specialist supports quality assurance operations by ensuring compliance with standards and regulations, contributing to testing and process improvements, supporting audits and corrective actions, and collaborating with internal teams and suppliers to resolve quality issues. This is a remote role that can be based in the U.S. What we’re looking for - Education: BS/BA Degree in Biology, Biotechnology, Bio Engineering, Chemistry, Chemical Engineering, or related field required - Experience: Minimum of three (3) years of combined experience in technical services, engineering, quality or sales in chemical or pharmaceutical environment required - Synthetic pharmaceutical & biopharmaceutical drug development and manufacturing as well as an understanding of industry regulations (cGMP, FDA, ICH, and WHO), quality and validation. - Quality and process engineering in a chemical or pharmaceutical environment. - Collaboration Tool: Excellent knowledge of Microsoft Office Suite; experience working with other computer applications (such as databases) with an aptitude to further develop technical skills preferred - Preferred Qualifications: - Hands-on experience in a laboratory or manufacturing environment - Project management experience - Experience in at least one of the following areas is highly desired How you will thrive and create an impact The Quality Technical Specialist provides technical and quality support to Avantor’s global customer and sales organizations. This role partners with internal teams to research, compile, and communicate information related to Avantor’s pharmaceutical and laboratory product offerings. The Specialist is also responsible for developing and maintaining quality documentation, updating product and customer databases, and managing customer Quality Agreements. - Manage and negotiate Customer Quality Agreements in collaboration with the Avantor legal team. - Responds to customers’ technical and quality inquiries (via telephone and email,) pertaining to the Company’s pharmaceutical and laboratory product lines which includes excipients, bio reagents, salts, sugars, acids, cGMP-manufactured solutions and chromatography media as they relate to quality agreement support. - Researches technical documents, reviews product specifications, and utilizes resources such as technical monographs, Company R&D experts, in-house databases and personal technical background to prepare quality agreements and communicate information to customers. - Participates in designing/improving quality agreement information collection and archiving processes with other departments including but not limited to Marketing, Sales, and Quality Assurance. - Participates in lean principles review of processes in order to maximize team efficiency in customer responses. - Participates as part of cross functional team associated with the customer intimacy programs; responsibilities may include project management, data collection and review, hosting and participating in recurring meetings. - Performs other duties as assigned with or without accommodation. KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) - Demonstrated ability to manage multiple priorities in a fast-paced environment while keeping customers’ needs in mind. - Results-oriented, energetic, self-motivated, and a dedicated team player. - Proven problem solving and leadership skills. - Exhibits initiative, attention to details and follow-through. - Ability to learn industry regulations and Avantor’s proprietary systems. - Committed to the highest standards of customers satisfaction and providing the ultimate customer experience. - Excellent verbal, written skills in addition to presentation and interpersonal communication skills. ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions) The work environment is an office setting. The duties of the job may require the Quality Technical Specialist to go to the manufacturing facility and R&T building on occasion. Occasional travel may be required both domestically and internationally. #LI-Remote Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $62,500.00 - $100,625.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation. Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

About the role The Associate, Strategic Services provides support to a portfolio of clients and within Aperio’s Strategic Services team. Strategic Services is responsible for developing and implementing Aperio’s core ‘products’ (services to nonprofit organizations), approaches (ways of delivering those services), resources (tools and templates), and standards (quality levels/controls). The Associate, Strategic Services ensures these elements are seamlessly integrated into the Client Services team’s workflows, enabling high-quality deliverables and exceptional client experiences. As a vital member of the team, the Associate brings a proactive, solutions-oriented mindset, exceptional organizational skills, and a collaborative approach to enhancing operational efficiency and delivering high-quality results in alignment with Aperio’s vision and mission. Client support and strategic services operations (75%) Project management & operations The Associate, Strategic Services serves as the project manager for a portfolio of nonprofit clients, supporting our Client Services team in driving proactive, strategic, and operational work across engagements and internal initiatives. - Deliver high-quality, timely, and relevant support to both Client Services and the Strategic Services team, prioritizing exceptional service and innovation - Lead day-to-day project execution by developing agendas, capturing and synthesizing notes, tracking action steps in Asana, and ensuring follow-through across stakeholders - Support Client Services by developing and executing actionable project plans, leveraging Aperio Resources to drive efficient, high-quality delivery - Design, implement, and refine systems to support Strategic Services operations, including tracking deliverables across the client portfolio, managing team workflows (e.g., inboxes), and supporting reporting, planning, and internal initiatives. - Manage ‘up, down, and out’ to coordinate the activities of diverse internal and external stakeholders, ensuring timely progress on projects - Provide direct organizational and project support to the Senior VP on special capacity-building initiatives, such as: implementing AI, client feedback surveys, product development, and development of resources for Aperio’s ‘resource library’ - Provide general operational support to management of client services, such as data collection, reporting & analysis, planning call topics/agendas, and creating resources for the team - Support special projects, including vendor relations, communication drafting (e.g., emails, memos), and administrative tasks - Serve as a subject-matter expert on contents of the ‘resource library’, directing team members to the most relevant resources and proactively developing strategies to address challenges Queue management The Associate ensures timely, quality fulfillment of all ‘shared services’—deliverables created by subject-matter experts—provided to the Client Services team to support their fulfillment of services to clients. - Oversee and manage Asana queues for client deliverables across writing, design, data & analytics, research, and DevOps support - Ensure deliverables are of high quality, aligned with client expectations, and delivered on time - Prioritize, assign, and monitor deliverables across queues, to provide clear updates to stakeholders to ensure timely, high-quality completion - Act as a liaison between requestors on the Client Services team and subject-matter experts working on deliverables (usually one of Aperio’s Expert Network members or a team member), facilitating communication and resolving questions to ensure timely, quality deliverables - Deliver exceptional customer service to Expert Network members, ensuring they are well-supported in their partnerships with the Client Services team Data & analytics and research services The Associate contributes to Aperio’s data screening and segmentation work, to support the fulfillment of data & analytics and prospect research requests—either directly or in collaboration with additional subject-matter experts. - Partner with Senior VP and subject-matter experts to develop, document, and continuously improve data & analytics and prospect research services, including automation and process enhancements - Personally fulfill standard data screening and segmentation requests, collaborating with the Senior VP, the requesting Client Services team, and vendors - Support Client Services team in understanding and applying insights from analyses and provide clear next steps for portfolio creation and fundraising growth strategy development - Serve as a subject-matter expert on prospect research, maintaining working knowledge of industry standards, best practices, ethics, tools, methodologies, etc.; develop resources for Aperio’s ‘resource library’ - Coordinate fulfillment of customized prospect research, including briefings, qualification snapshots, new donor lists, and tailored research projects - Contribute to fulfillment of customized prospect research as needed Business development and other internal responsibilities (15%) - Maintain a strong understanding of Aperio’s vision, services, fundraising model, and client needs to provide tailored operational support - Contribute to Aperio’s efforts to fight racism and discrimination, especially in nonprofits, fundraising, and philanthropy - Approach all interactions with clients, team members, and our community with curiosity, seizing each opportunity to learn about nonprofits, philanthropy, fundraising, and consulting - Enter business development information into Aperio’s CRM, including contact information, meeting notes, and next steps related to business development relationships, as directed - Prepare communications, emails, letters, and memoranda, as needed - Support Client Services team with Business Development scheduling, as needed - Present/facilitate and participate in conferences, workshops, and webinars hosted by Aperio and other industry groups - Create articles and videos that educate, equip, and inspire nonprofit leaders and fundraisers - Promote and engage with Aperio content across social media channels - Perform other related duties as assigned Qualifications - 3+ years of work experience in project management; experience in fundraising, events and/or consulting preferred - Demonstrated analytical capabilities, with advanced Microsoft Excel experience preferred - Operationally minded, exceptional detail orientation, and consistent follow-through - Strong relationship management, interpersonal, collaboration, and communication (written and oral) skills - Ability to work well with all levels of staff, clients, management, vendors, etc. - Ability to ‘manage up’ and ask the right questions of leadership - Adept at designing ‘fool-proof’ systems and processes - Proactive in identifying opportunities to streamline operations and improve processes through effective communication and teamwork - Demonstrated ability to manage complex projects to successful outcomes - Self-starter with ability to complete tasks with minimal direction and supervision - Eagerness to learn new knowledge and skills - Experience with CRMs preferred - Outstanding organizational skills and ability - Proficient in Microsoft Office PowerPoint, Word, and Outlook - Ability to travel for assignments, as needed Location This role is currently a fully remote role for individuals based in the United States. East Coast or Central time zones preferred. In the future, Aperio may have an office in major cities that our team members are welcome to use. Periodic travel and in-person meeting requirements. To facilitate work-from-home, Aperio provides essential technology equipment and a monthly mobile phone reimbursement of $75 per month. Compensation Aperio is pleased to offer competitive compensation and benefits, as well as accelerated career development opportunities. Base compensation for this role is $55,000 - $65,000. Bonus and promotion opportunities available. Benefits include: - Flexible scheduling - Paid time off (PTO) starting at 4 weeks per year, which includes 10 days of sick time and 10 days of vacation time - 10-18 holidays per year, including closure over the year-end holidays - Summer Fridays observed between the Friday before Memorial Day and the Friday before Labor Day - Medical, dental, and vision insurance - 401K with company contributing a non-elective 3% of pay in each pay period

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Build your future with us The Cincinnati Insurance Company is currently seeking an IT Customer Support Analyst to provide courteous, professional technical phone support for customers on a variety of software and hardware problems. Looking to fill shifts between the hours of 9:15 AM to 6:00 PM. Hours during the training period may differ. Starting Hourly Pay: Starting salaries between $20-$25/hour based on experience. Be Ready To: - use incident/problem management system to document, track, update and close case activities - provide customers with technical assistance and guidance to prevent recurring problems - perform basic hardware and software troubleshooting to resolve or escalate incidents - provide management with status reports - perform and understand how to correctly follow processes, procedures, and standards within department - follow and support internal and external audit compliance - improve and develop technical support skills through outside education, self-study, etc. - perform and possible administrative functions within the team to accomplish team goals Be Equipped With: - knowledge of computer hardware and software technologies - prior help desk experience preferred - excellent written and verbal communication skills - ability to analyze and solve problems - aptitude for technology - attitude for excellence in customer service - working knowledge of PC’s and networks - proficient in Windows operating systems - proficient knowledge of Microsoft® Office products (i.e. Word, Excel and Outlook) - some college experience in Information Technology - any Microsoft certification Preferred Skills: - knowledge of call center software and ticketing systems - experience providing both customer support and service - some college experience in Information Technology - any Microsoft certification Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.