Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. POSITION SUMMARY The DBO Lead Supervisor is responsible for the oversight of teams performing revenue cycle functions across multiple clients. He/She will support the domestic business office staff as a point of contact for day-to-day time management, questions about support services, interpretation of policies and dissemination of new direction and information. This role requires frequent and effective communication via phone, email, and instant messaging with the various client teams. Strong oral and written communication skills, analytical skills, ability to work independently, and be self-motivated are required. The Lead Supervisor will report to the Domestic Business Office leadership team. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has a direct responsibility to the unit financial performance. KEY JOB DUTIES: • Owns client facing meetings, including the creation of agendas, issues logs, report packages, and supporting materials to facilitate discussion • Manages team metrics, including the individual productivity and quality measures and client specific service level agreements • Collaborates with HMS Shared Services to complete the onboarding process for new clients, staff assignments, and point solutions. This includes coordination of system access, equipment, required trainings, and onboarding expectation discussions. • Aligns the staff to the appropriate shift to cover client expectations for hours of operations • Review and approve all employee time including time-off, client billable time, and overtime • Creates and maintains unit budget and utilization key performance indicators, including project and client specific budgets and monitoring within Workday • Coordinate with RC Analytics and IT to ensure necessary reporting is accurate and up to date, including time entry, computer activity, and client activity log reporting • Review and approve all employee time including time-off, client billable time, and overtime • Work closely with the Human Resources Team and DBO Leadership Team on staff performance escalations and concerns related to absence and time reporting REQUIRED SKILLS: • Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing • Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel • Excellent communication skills – both oral and written – and an ability to relay information in an effective manner • Flexible and adaptable to change • Comfort operating and making decisions in ambiguity • Strong organizational skills, including the ability to prioritize initiatives based on risk and benefit profile, manage multiple initiatives at once, respond to email and phone calls timely, and create/manage to a project workplan where needed • Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement CORE QUALIFICATIONS: • Current permanent U.S. work authorization required • 5+ years of Revenue Cycle experience in a multi-facility, integrated health care delivery system or consulting experience preferred. Epic AR experience required. • 1+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred • Proficient in Microsoft office (Word, PowerPoint, Excel) Work Environment: • This job operates in a professional office environment. • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: • This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time. The estimated salary range for this job is $55,000- $75,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Associate Country United States of America

• Sales Leadership & Revenue Generation: Drive sales professionalism and processes to transition the organization from philanthropic funding to revenue-generating operations • Team Leadership: Lead and develop approximately 20 team members within the Harmony Academy division • Strategic Execution: Work at a high level to ensure organizational goals are achieved while maintaining the ability to individually close deals when necessary • Business Development: Support the SEL (Social-Emotional Learning) Academy and Fundraising Academy's evolution into ed-tech revenue streams • Coaching & Development: Coach teams in new industry practices and sales methodologies • Cross-functional Collaboration: Work within a small organization (40 people total) to leverage resources and support from across the university • Adaptive Leadership: Lead through organizational pivots and changes, maintaining team morale and productivity during strategy adjustments

• Own CRM data integrity, ensuring opportunities, pipeline, and account data are accurate, complete, and up to date • Support disciplined pipeline management and forecasting • Build dashboards and reports to track revenue performance and pipeline health • Identify gaps in CRM usage and drive adoption of best practices • Standardize project and task setup to align sales and delivery execution • Ensure workflows are followed consistently across teams • Partner with Program Directors to align tracking with client expectations • Manage monthly and quarterly reporting, including retainer tracking and performance summaries • Provide timely insights to support leadership decision-making • Ensure consistency in how performance is measured and communicated • Support scoping and estimation for custom work • Develop structured estimates aligned to scope and pricing assumptions • Draft clear, client-ready Statements of Work (SOWs) • Ensure quality and consistency to support deal progression • Facilitate the internal estimates needed to prepare proposals and scopes of work • Identify inefficiencies and implement scalable improvements • Streamline processes across Salesforce, Wrike, and reporting workflows • Reduce manual work and duplication across systems • Partner with Program Directors, Enterprise Partners, and internal teams • Support onboarding and training on tools and processes • Troubleshoot system and workflow challenges

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We're looking for a data-driven, dedicated Revenue Operations Analyst to help contribute to and influence our continued success. In this role, you will work closely with stakeholders across the revenue organization to provide actionable insights into performance across the entire customer lifecycle. Your work will directly enable our teams to optimize efficiency and influence how, when, and where Medely expands across the country. The ideal candidate possesses strong business and financial acumen, broad technical skills, and expertise in sales and marketing. This is a hands-on position - we are looking for someone ready to roll up their sleeves and dive deep into the data to drive results. The Impact You’ll Make: - Metrics & Reporting: Architect, develop, and regularly produce key metrics, reporting, and actionable insights to evaluate and optimize the performance of revenue teams across the customer lifecycle - Quantitative Analysis: Conduct deep-dive analyses to understand root causes, identify blind spots, and improve detection of growth opportunities - Advanced Scenario Modeling: Build and maintain complex, multi-variable financial and operational models in Excel and Google Sheets. You will create "what-if" scenarios for commission changes, territory shifts, and headcount planning that allow leadership to see the ripple effects of every decision - Data Enrichment & Automation: Leverage tools like Clay and AI workflows to automate lead enrichment, sharpen account targeting, and scale outbound operations for the go-to-market teams - Operational Audit & Integrity: Act as the "source of truth" for the business. You will perform deep-dive audits of workflow, commission calculations, and funnel conversion to identify and fix data gaps before they impact the bottom line - Drive Business Change: Develop a strong understanding of the business to identify core focus areas and build trust with cross-functional partners Who You Are: - Analytical Experience: 3–5 years in revenue operations, investment banking, business analytics, or a similar environment where decision-making depends on your data accuracy - Expert-Level Spreadsheet Skills: Advanced Excel/Google Sheets modeling skills and comfortable with complex formulas and nested logic - Salesforce & GTM Literacy: Deep understanding of how CRM objects (Leads, Accounts, Opportunities) relate to one another and how those relationships manifest in data and reporting. You are comfortable with Salesforce reporting and dashboards - Attention to Detail: A "troubleshooter" mindset with experience validating commissions, auditing workflows, and ensuring reporting accuracy to prevent data gaps - Large-Scale Data Handling: Ability to work with large datasets and multiple data sources - Communication: Proven ability to earn trust with stakeholders and challenge the status quo through data-backed insights - Education: Background in Finance, Economics, or Business Analytics is preferred What Sets You Apart - Experience building visualizations in Tableau - Proficiency in SQL - Exposure to Clay or similar AI-powered data orchestration platforms Why Medely: Benefits & Perks - Competitive Compensation: Based on experience and performance - Long-term Incentives: 401k - Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance - Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO - Paid parental leave - Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally! - Ownership: Drive meaningful business impact on a team you’ll help build and define! - Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office! We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Work location is flexible if approved by Medely. Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate. We are an E-Verify company.