• Manage a new team, including content strategists, learning experience designers, and conversation designers, to set and execute the content strategy for the AI-powered, agentic experiences for customers across interconnected products • Lead, coach, inspire, and grow the new team, fostering a tight-knit culture, high standards, innovation, experimentation, and strong collaboration • Define a clear vision for how content meets user needs, supports their business goals, reduces friction, and improves collaboration, comprehension, confidence, and task success • Build and evolve scalable frameworks, standards, evaluation methods, and governance for UX content, conversation design, terminology, voice, tone, and content quality • Partner closely with Design, Product, Engineering, Research, Analytics, and Operations to ensure content is integrated early and effectively into the product development process • Guide the design of conversational experiences that are useful, trustworthy, context-aware, and aligned with Autodesk’s AI-forward product direction • Establish operating rhythms and cross-functional processes that enable high-quality content decisions without creating unnecessary overhead • Use customer insights, research findings, data, and business context to prioritize content opportunities and inform strategic decisions • Ensure consistency and continuity across customer user journeys, surfaces, and interaction models, including traditional UX, guided flows, and conversational interfaces • Drive alignment with senior stakeholders by translating ambiguous needs into clear plans, priorities, and measurable outcomes • Champion accessibility, inclusivity, and plain-language principles across all content experiences • Continuously improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, and impact at scale • Collaborate with content strategy and design managers across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem

• Develop and orchestrate the organization’s comprehensive content strategy • Shape storytelling for diverse audiences including members, media, and policymakers • Drive adoption of emerging technologies for content production and engagement • Supervise content development and production teams for strategic alignment • Lead high-performing teams in content, public affairs, and media relations

• Own the content operation that powers our inbound pipeline and builds our audience. • Lead SEO-driven content strategy, AI search discoverability, multi-format editorial production, video content, and audience growth across social and email. • Define our editorial voice, shape the content formats that drive Luxury Presence’s next chapter of growth, and use AI to accelerate production and scale output.

• Content creation and development using multiple platforms on a project-by-project basis. This includes tracking, training, and metric reporting and analysis. • Create innovative virtual simulation solutions in a variety of platforms, which includes content creation, business acumen, technical knowledge, and analysis of the solution. • Evaluate solutions for effectiveness and recommend changes based on outcomes and customer feedback. • Use of situational leadership and G.R.O.W. coaching to manage and develop content developers and content specialists. • Collaborate with Kaplan teams to keep student success the focus of our delivery efforts. This includes customer service teams (NC, AM, Contact Center, Sales), academics, learning science, marketing, publishing, and technology. • Actively pursue opportunities to continue to learn best practices in product development through research, professional development, and alternate learning opportunities. • Sharing your learning with the team and broader KNA through thought leadership activities.