• Translate Strategy into Product Milestones: Take broad strategic initiatives and break them into scoped, sequenced product milestones with clear owners, timelines, and dependencies. • Define Acceptance Criteria: Write precise acceptance criteria for features and projects so engineering, clinical ops, and stakeholders share the same definition of done. • Track Progress and Report Status: Own milestone tracking end-to-end — surface risks early, keep stakeholders informed through regular check-ins, and ensure commitments are met across the organization. • Run Engineering Ceremonies: Own sprint planning, standups, and retros — keeping engineering focused and unblocked. • Coordinate Cross-Functional Delivery: Drive projects that span engineering, compliance, data, and clinical ops, ensuring alignment and clear ownership across teams. • Manage the Company-Wide Implementation Process: Own the end-to-end process for launching new features and internal processes, from requirements through rollout. • Triage Data Requests: Coordinate incoming data and analytics requests, prioritizing and routing them so the right work gets done at the right time.

Sr. Manager, Product Management - Capital One Software (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Sr. Manager. Product Management, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: - Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions - Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence - Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value - Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks - Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: - At least 5 years of experience working in Product Management - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: - A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) - A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: - Experience translating business strategy and analysis into consumer facing digital products - 6+ years of experience in Agile product management - Experience as a Product Manager building (0-1) and scaling (through product led growth) B2B cloud-native software products focused on data security, governance, or privacy areas. - Experience building software for cloud platforms (AWS, Azure, GCP) and modern data platforms such as Snowflake, Databricks - Experience with building AI & Data security, analytics, or automation products. - Experience building products focused on cybersecurity, risk, DLP (Data Loss Prevention), or data governance. - Strong knowledge and experience working with APIs and building integrations with Open source and partner products - Strong knowledge and experience with building large-scale distributed systems - 2 + years of people management experience - Experience building a community of users and product evangelists/champions At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Role Summary: As a Technical Product Manager specializing in AI Solutions, this team member will play a pivotal role in driving the development of generative AI products and solutions that transform how Cencora serves and engages with customers. This role requires a seasoned product management professional with deep expertise in customer service operations and customer-facing digital platforms who can independently own and drive AI initiatives across our customer experience portfolio, including AI integration into customer facing tools and platforms, as well as enablement of AI solutions for customer facing support personnel using a variety of technology stacks. They will collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative AI-enabled tools that meet business needs. The Technical Product Manager will bring critical customer operations domain expertise to pursue AI solutions that enhance customer service tool efficiency and elevate the customer experience through AI-powered platform capabilities in our customer facing tools. In this role, they will lead product discovery, define and document requirements, manage product development cycles with internal and external vendor resources, engage with stakeholders and users to elicit and document requirements, and oversee and/or execute on testing and support. The successful candidate will have a deep knowledge of and passion for AI technology, particularly its application in enterprise environments to drive impactful business outcomes. This position requires an experienced product manager who can work independently while collaborating with the broader AI, IT and business stakeholders. This role resides within our Global Data and Technology Services organization (GDATS) as part of the Data, Analytics and AI domain at Cencora. #LI-Remote Primary Duties and Responsibilities: - Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions. - Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools. - Advise and consult stakeholders on build vs buy decisions, employing a strategic, data-driven approach to decision-making. - Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs. - Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications to guide the development of AI-driven business solutions. - Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases. - Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage. - Create, test, iterate, and publish production-ready prompts for customer operations use cases, ensuring optimal performance and accuracy. - Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows. Experience and Educational Requirements: - Bachelor's degree in Computer Science, Information Systems, Business, or a related field. - 7-10 years of relevant product management or related work experience required. - Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment. Minimum Skills, Knowledge, and Ability Requirements: - Strong leadership and collaboration skills within cross-functional teams. - Excellent verbal and written communication skills. - Strong problem-solving and analytical skills, with a passion for exploring the capabilities of AI in enterprise environments. - Enthusiasm for AI technology and its innovative application in enterprise settings, including a functional understanding of AI language models, APIs, and software tools. Required Domain Expertise: - 5+ years of product management experience in customer service, enterprise e-commerce, or customer platform domains - Familiarity with enterprise CRM platforms; Salesforce strongly preferred - Demonstrated success implementing AI/ML solutions, customer operations context preferred - Proven experience with customer-facing digital platforms and portals in B2B environments - Hands-on prompt engineering experience, including creating, testing, and optimizing prompts and conversational flows for customer-facing applications - Enterprise AI platform experience (Azure OpenAI Services preferred, but experience with OpenAI, Anthropic, AWS Bedrock, or similar platforms acceptable) - Experience with and understanding of customer service operations, including contact center technologies, case management, and service metrics (CSAT, NPS, FCR, AHT) - Track record of improving customer satisfaction and operational efficiency through technology initiatives EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as healthcare, information technology, computer science, business administration, or similar vocations generally obtained through completion of a four-year bachelor's degree program. Generally requires a minimum of four (4) years related and progressively responsible experience as a Product Owner or Product Manager. Should understand the basics of business process modeling, software development lifecycle planning, and Agile software development. Experience in Healthcare or Pharmaceutical industry is desirable. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: - Ability to communicate at all levels of the organization (directors, managers, engineers, quality assurance analysts, end users, etc...) - Proven ability to work with and influence cross-functional teams without formal authority - Ability to self-learn and seek out knowledge to improve understanding of technology solutions - Excellent verbal and written communication skills, strong attention to detail - Strong problem solving, planning, analysis, teamwork, and organizational skills - Confident presentation skills in small and large groups - Excellent discovery and active listening skills - Ability to use good judgment in conveying status and problem escalation - Provides coaching and mentoring to team members - Must be comfortable working on a team with daily accountability for keeping commitments - Demonstrated working knowledge of product management and Agile software lifecycle methodologies WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is generally quiet. PHYSICAL AND MENTAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation

• Definir y evolucionar la estrategia de producto en su vertical (Cards). • Ejercer ownership total del ciclo de vida del producto. • Demostrar product sense superior en la toma de decisiones. • Liderar la triada de producto (Tech, Diseño, Producto). • Gestionar stakeholders internos de forma estratégica. • Medir y asegurar impacto real. • Mentorear y elevar el nivel del equipo de producto.