Title: EPIC Certified Resolute Billing Application Analyst- Remote Location: - Minneapolis or Washington, D.C. area (hybrid) - USA Remote Overtime status: Exempt Job Description: For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. This role supports Epic revenue cycle operations through hands‑on configuration, maintenance, and optimization of Epic Resolute and Claims workflows, helping ensure accurate billing, claims processing, and financial reimbursement. Candidates should clearly list all Epic module certifications held (such as Resolute Professional Billing, Resolute Hospital Billing, and/or Claims) on their resume or application. The ideal candidate will bring experience working as an Epic application or operations analyst supporting revenue cycle functions; roles primarily focused on business intelligence, reporting, or informatics are not aligned with this position. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Epic configuration, maintenance, and optimization of Epic Resolute and Claims processing systems - Analyze, troubleshoot, and enhance workflows to ensure accurate claims submission, billing processing, and financial reimbursement - Perform hands‑on build and production changes in response to revenue cycle and payer‑driven requirements - Partner with billing, coding, and IT teams to resolve issues and drive operational efficiencies Identify standardization and process improvement opportunities across revenue cycle workflows and make corresponding build decisions - Execute end‑to‑end and integrated testing across Epic environments to confirm changes do not negatively impact upstream or downstream processes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Degree/Certification in Information Technology, Healthcare Information Systems, or related equivalent work experience - Epic Resolute Certification (Professional Billing and/or Hospital Billing) required, with a minimum of two (2) years of hands on, post certification production support experience - 2+ years of hands-on experience with direct system build, configuration changes, troubleshooting, and production support (not training, shadowing, or classroom only experience) - Demonstrated experience supporting Epic revenue cycle operations, including professional billing and claims processing workflows - Proven experience performing hands on build and production changes in response to operational, payer, or revenue cycle requirements - Direct experience with ticketing systems to manage work including analysis, build, testing, and deployment to production - Experience supporting payer portals and third party clearinghouse vendors (e.g., Waystar, Experian) - Solid knowledge of ambulatory and/or primary care billing environments - Proven ability to independently analyze issues, resolve problems, and operate effectively in a solo or small team production support environment Preferred Qualifications: - Epic Claims Certification, in addition to Resolute - Experience with electronic remittance processing, including PLBs (payer takebacks/future offsets), cash management, and remittance workflows - Experience with charge routing concepts and downstream billing or financial system integrations - Experience supporting multi‑payer healthcare environments with complex reimbursement models - Familiarity with 277 claim acceptance and status response files - Proven solid written and verbal communication skills, with the ability to collaborate effectively across clinical, operational, technical, and external vendor stakeholders Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Title: Contracts Administrator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for signature/renewal deadlines) About the Role: Our client is seeking a Contracts Administrator to own the end-to-end contract lifecycle—intake → drafting/review → approval → execution → storage → obligations/renewals → reporting. This role safeguards accuracy, compliance, and timely execution while enabling business teams (legal, procurement, sales, finance, security) to move quickly on clean, enforceable agreements. You will manage templates and clause libraries, track negotiations and deviations, maintain the repository, and ensure the organization is always audit-ready. Responsibilities: Intake & Triage - Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). - Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining - Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. - Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). - Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance - Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). - Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping - Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. - Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments - Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). - Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk - Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). - Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement - Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. - Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement - Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). - Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: - Precision with language and metadata; you catch gaps others miss. - Organized, deadline-driven, and comfortable managing high-volume pipelines. - Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. - Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): - 2+ years contracts administration or legal operations experience. - Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). - Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. - Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: - Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). - Experience supporting both buy-side and sell-side contracts. - Template governance and clause library management. - Basic understanding of procurement/vendor risk and security questionnaires. - What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: - Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. - Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. - Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. - Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. - Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. - Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. - Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): - Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). - % executed on standard terms (target ↑, deviations ↓). - Zero missed renewals/notice dates; obligations tracked with on-time completion. - Repository completeness (100% executed docs stored with full metadata). - Audit-ready trail: approvals, deviations, and signature evidence 100% captured. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., redline a short NDA using a playbook + build a simple contract tracker) - Client Interview - Offer & Background Verification

Job Title: Contracts Administrator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for signature/renewal deadlines) About the Role: Our client is seeking a Contracts Administrator to own the end-to-end contract lifecycle—intake → drafting/review → approval → execution → storage → obligations/renewals → reporting. This role safeguards accuracy, compliance, and timely execution while enabling business teams (legal, procurement, sales, finance, security) to move quickly on clean, enforceable agreements. You will manage templates and clause libraries, track negotiations and deviations, maintain the repository, and ensure the organization is always audit-ready. Responsibilities: Intake & Triage - Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). - Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining - Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. - Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). - Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance - Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). - Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping - Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. - Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments - Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). - Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk - Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). - Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement - Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. - Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement - Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). - Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: - Precision with language and metadata; you catch gaps others miss. - Organized, deadline-driven, and comfortable managing high-volume pipelines. - Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. - Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): - 2+ years contracts administration or legal operations experience. - Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). - Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. - Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: - Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). - Experience supporting both buy-side and sell-side contracts. - Template governance and clause library management. - Basic understanding of procurement/vendor risk and security questionnaires. - What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: - Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. - Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. - Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. - Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. - Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. - Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. - Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): - Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). - % executed on standard terms (target ↑, deviations ↓). - Zero missed renewals/notice dates; obligations tracked with on-time completion. - Repository completeness (100% executed docs stored with full metadata). - Audit-ready trail: approvals, deviations, and signature evidence 100% captured. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., redline a short NDA using a playbook + build a simple contract tracker) - Client Interview - Offer & Background Verification

Job Title: Contracts Administrator Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for signature/renewal deadlines) About the Role: Our client is seeking a Contracts Administrator to own the end-to-end contract lifecycle—intake → drafting/review → approval → execution → storage → obligations/renewals → reporting. This role safeguards accuracy, compliance, and timely execution while enabling business teams (legal, procurement, sales, finance, security) to move quickly on clean, enforceable agreements. You will manage templates and clause libraries, track negotiations and deviations, maintain the repository, and ensure the organization is always audit-ready. Responsibilities: Intake & Triage - Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). - Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining - Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. - Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). - Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance - Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). - Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping - Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. - Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments - Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). - Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk - Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). - Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement - Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. - Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement - Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). - Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: - Precision with language and metadata; you catch gaps others miss. - Organized, deadline-driven, and comfortable managing high-volume pipelines. - Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. - Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): - 2+ years contracts administration or legal operations experience. - Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). - Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. - Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: - Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). - Experience supporting both buy-side and sell-side contracts. - Template governance and clause library management. - Basic understanding of procurement/vendor risk and security questionnaires. - What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: - Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. - Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. - Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. - Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. - Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. - Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. - Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): - Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). - % executed on standard terms (target ↑, deviations ↓). - Zero missed renewals/notice dates; obligations tracked with on-time completion. - Repository completeness (100% executed docs stored with full metadata). - Audit-ready trail: approvals, deviations, and signature evidence 100% captured. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., redline a short NDA using a playbook + build a simple contract tracker) - Client Interview - Offer & Background Verification