Title: Customer Success Manager - SFP Location: - Toronto, ON, CA - Hybrid - Canada - Remote Job Description: Enterprise Customer Success Manager Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for Customer Success Managers with experience with Saas, experience working with business development and relevant industry experience. Start date: ASAP. Office Location: 100% remote (within Canada) Hybrid: preferred on site on weekly basis if applicable OVERVIEW Our Client is looking to add to their Enterprise Solutions team. They are hiring an Enterprise Customer Success Manager add to their growing team! In this role, you will have responsibilities including, but not limited to, providing proactive and strategic guidance on optimal usage of enterprise offerings, serving as the internal voice of the retailer, cross-functional internal coordination of retailer requests/initiatives, and assisting with the development of the customer success processes, metrics and engagement strategies throughout the customer lifecycle. ABOUT THE JOB - In partnership with Business Development, execute on the customer relationship strategy for a portfolio of 3-4 retail partners, which promotes productivity, retention and loyalty for the suite of enterprise offerings including ecommerce SaaS and API services. - Collaborate with Business Development, Enterprise Solutions, and Product teams to execute on and help create playbooks, data points, tools and resources to educate and encourage the upsell/cross-sell/renewal of retail partnerships on the platform. - Be a subject matter expert of the enterprise offering and provide consultative services to internal and external audiences to educate on best practices and tactics for optimal success on the platform. - Help develop partner-facing collateral and lead presentations to external audiences to evangelize enterprise offerings, including demonstrations of the suite of enterprise products and services. - Establish a deep understanding of the clients business operations, including internal processes and functional group strategies. - Engage, educate, collaborate, and problem solve with internal and external partners at all levels of the organization. YOUR DAY TO DAY - Account Planning and Execution. - Utilize one-to-many strategies to drive feature adoption within your retailer portfolio. - Understand retailer needs and identify opportunities for improvement. - For each retailer in your portfolio, develop a deep understanding of their business goals, strategies, and initiatives, and advise on how our Enterprise offerings play a role in those initiatives. - Build and maintain strong relationships across multiple internal and external client stakeholders, in partnership with the Business Development team. - Advise Business Development and internal leadership team on up-sell opportunities. - Analytical Support - Monitor retailer metrics and KPIs, leveraging these insights to drive business results and to understand how our product is performing for retailers. - Product Knowledge - Become a subject matter expert (SME) on the retailer-facing suite of products and be proactive in how clients can leverage it to grow their business. - Provide expert consultation to clients leveraging your knowledge of the Enterprise. - solution set including: - Development of collateral and training materials to support education of new feature releases. - Delivery of best practices to drive feature adoption and ecommerce growth. - Sales - Work cross-functionally with Product, Technical delivery, Business Development and Sales teams to drive retailer success plans and upsell/cross-sell opportunities. ABOUT YOU - 5+ years previous Customer Success or other relevant experience - Experience owning a portfolio of 3-4+ retailers. - Prior experience should focus on enterprise and / or SaaS. - Strong project/program management skills - Technical acumen to allow effective articulation of Our Client's Enterprise capabilities & offerings highly preferred. - Excellent communication skills with the ability to distill complex issues. - Comfort with large data sets and ability to extract business insights from analysis. - Comfort with ambiguity and a rapidly evolving business landscape - Solid stakeholder management skills, both for internal and external stakeholders - Quick communication response times - Ability to manage across functions and present to leadership. - Creative problem-solver - Positive, energetic, and influential relationship builder EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Apex Benefits Overview: In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Employee Type: Contract Remote: Yes Location: Toronto, ON, CA Pay Range: $60 - $65 per hour

ROLE: Market Manager The Vita Coco Company, created in 2004 by Co-CEO Michael Kirban and Ira Liran, produces the leading brand of coconut water in the United States with a growing presence around the world. In 2021, The Vita Coco Company became a publicly traded, Public Benefit Corporation. With a growing portfolio of natural products, The Vita Coco Company has identified its public benefit purpose as creating ethical, sustainable products that uplift communities and do right by our planet by harnessing and protecting nature’s resources.  In 2022, The Vita Coco Company was certified as a B Corporation™ furthering the Company’s commitment toward operating its business as a force for good, while delivering better-for-you products. Vita Coco is headquartered in New York City with international offices in London and Singapore. The Company is Nasdaq-listed under ticker symbol COCO. Our Values: - Human First: We lead with inclusivity, transparency, and empathy. - Nothing is Impossible: We experiment, learn, and keep moving forward. - United by Our Will to Win: We stay aligned, work collaboratively, and push toward shared goals. - Part of Something Bigger: We’re committed to uplifting the communities we’re connected to locally and globally. ROLE: As the Market Manager, you’ll lead efforts to achieve revenue, depletion, distribution and retail execution goals by improving performance with our distributor partners in your assigned Market. You’ll report to the Director of Sales, identify opportunities, influence distributors, and hold them accountable for execution. This is a remote role for DSD West based in Utah. Markets range in size from one distributor in two counties to many distributors across several states. WHAT YOU’LL DO: Planning & Strategy - Develop Distributor Business Plans at all branches to ensure alignment on business objectives (annually, quarterly, and monthly). - Lead innovation launches. - Drive execution to achieve volume, distribution, and retail execution targets. - Manage market blitzes and develop strategies for prioritization and execution. - Create action plans to address gaps in performance. - Manage all POS needs and ensure proper and timely execution. People & Distributor Management - Provide consistent communication around performance against distribution targets and display programs. - Conduct business reviews and establish the appropriate cadence for each. - Generate reports as needed for local markets. - Lead Retail Sales Managers to manage important retail outlets (where applicable) - Guide activity, provide performance feedback, and recommend development plans. - Build and maintain relationships with distributors to increase share of mind across all levels of their organizations. - Develop a strong partnership with the Market Development team, ensuring they have the distributor support and resources needed to excel at retail. WHAT YOU’LL BRING: - 3+ years of experience working in sales or field execution within a CPG and/or DSD environment - Proven ability to manage distributor relationships and drive in-market execution. - Strong communication, organizational, and follow-through skills - Comfort using data, scorecards, and reporting tools to inform decisions - Ability to influence without authority and hold partners accountable KEY COMPETENCIES: - Build strong relationships with distributor partners and internal teams. - Influence cross-functional partners, drive execution, and align with stakeholders. - Take accountability for market performance, proactively identifying gaps and implementing solutions. - Provide hands-on leadership in the field, supporting Retail Sales Managers, through coaching, guidance, and development. - Assess market dynamics, identify growth opportunities, and develop clear strategies that drive volume, distribution, and retail execution. A NOTE FROM US We welcome you to apply—even if you don’t check every box. We’re big fans of curious, growth-minded people who want to learn, contribute, and make an impact. If you feel connected to our brands and our mission, we’d love to hear from you. A reasonable estimate of the current pay range for this position is $50,000 - $60,000 per year. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. The Vita Coco Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religion, color, national origin, gender, sex, sexual orientation (including transgender status, gender identity or expression), physical or mental disability, genetic information, marital status, AIDS/HIV status, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory—cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact… - Meet or exceed established sales quotas and performance metrics - Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events - Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition - Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation - Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships - Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling - Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations - Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers - Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption - Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures - Perform ad-hoc project requests and additional duties when assigned - Other duties as assigned - This is a field-based position in Hawaii and the surrounding area. Must live in territory and no relocation assistance provided - Up to 50–75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Qualifications and Skills You’ll Bring to the Team… - Bachelor's degree or equivalent work experience - Valid driver’s license - Excellent analytical, problem solving and organizational skills - Strong interpersonal and teamwork skills - Effective verbal and written communication skills - Technically savvy with the ability and desire to embrace new and necessary applications - Willingness and ability to travel up to 50–75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings Preferred AEM Qualifications… - 5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred - Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply - Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships - Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative - Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, office managers, staff) Senior AEM Requirements (external candidates)… - Above AEM criteria + - Minimum of 3 years of field experience selling injectables in the aesthetics space - Proven success in driving sales growth and developing key customer relationships - Deep knowledge of facial aesthetics, injectable products, and competitive dynamics. - Strong strategic and negotiation skills, with the ability to influence decision-makers. - Demonstrated ability to lead within a territory and mentor peers as needed. Preferred Qualifications… - Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn’t have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don’t just work together, we’ve built a culture of inclusion! Because of this, you’ll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that’s just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at www.evolus.com or reach out to careers@evolus.com. #LI-HH1 #LI-REMOTE

Liftoff is seeking a talented Digital Manager to join our growing team. Our ideal candidate has prior experience leading email and texting for high profile Democratic candidates and/or organizations. On a typical day, you’ll lead team meetings about your clients, work with the advertising team about upcoming creative, and jump in to get more text messages out the door because the client's performance is going so well. We are looking for a track record of working collaboratively with colleagues, with strong attention to detail and the ability to prioritize time to meet deadlines for multiple projects. They will also demonstrate a willingness to jump in on email and SMS strategy execution at all levels - they’re not above any task, and are also willing to take on projects they haven’t faced before. We value individuals who are comfortable admitting what they don’t know, are excited to learn new skills, and who work hard to overcome obstacles. Responsibilities include: - Achieving clients’ fundraising and engagement goals. Developing and implementing online fundraising strategies via email and SMS programs including calendaring, copywriting, loading, testing, segmentation, reporting, forecasting, and database maintenance - Overseeing multiple team members and managing the workflow and quality assurance process for email and SMS fundraising programs across multiple accounts. Providing feedback and offering mentorship to your team - Guiding client team on email and SMS optimizations and best practices - Managing and overseeing data segmentation to achieve maximum ROI - Overseeing the onboarding process for growing email and SMS lists - Providing top-quality customer service to clients, including regular reporting - Oversee email and SMS production including coding, testing, segmentation, and database maintenance. Manage database as it pertains to ROI and source codes. - Oversee the development of weekly meeting agendas, reports, recommendations, and insights. Oversee the design, execution and reporting on landing page, copy, and user experience tests - Oversee list growth in coordination with advertising team, including but not limited to list buys, rentals, and sends from allied organizations and entities - Advise clients on industry best practices and emerging strategies - Create fundraising projections for clients - Manage the formal copy-editing process. Manage client review process, including editing, redrafting, and quality-control review What we look for: - Passion for good causes. - Experience working at an agency; working with or at non-profits or political/issue campaigns. - 5-6 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role and 2 years of experience in a role managing people and projects; - At least 2 years of experience working at a digital fundraising agency; - Experience using NGP and/or Actionkit. Experience with Acoustic is a plus. - Basic understanding of long-term lead performance tracking; - Experience building and executing project plans to achieve fundraising and communications goals; - Ability to juggle multiple projects in a deadline-driven environment; - Excellent quantitative reasoning skills and ability to apply data to strategic decisions; - Experience overseeing multiple email programs at once; - An understanding of campaign communications strategy and strong political instincts; - Ability to manage multiple projects in a client-facing capacity under pressure; Salary and Benefits: The salary for this position is $90,000-$100,000 We also offer a generous benefits package: - Unlimited vacation and sick days - Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years) - Employer-paid health, dental, and vision insurance - Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet - 401k benefits with match after six months of employment Our Hiring Process: We aim to be transparent and efficient in our hiring process. Each question you will be asked throughout our hiring process ties directly back to one of the skills and experiences listed above. In each interview, you will be asked to provide examples of these skills and experiences or how you would draw on your experience to handle a scenario commonly found at Liftoff. Our typical hiring process includes: 1) Screening Interview 2) Skills Assessment 3) Panel Interview(s) 4) Reference Check Depending on logistics and scheduling, our hiring process generally takes about 4-5 weeks from phone interview to a job offer. We let candidates know after each step in the process, once we’ve made a decision, whether they are moving forward to the next stage or not, so candidates know the status of their application.