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Operations Associate Attorney
Location
United States
Posted
53 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Operations Associate Attorney
Grayson HR
We are seeking an Associate Attorney & Operations to support both client representation and operational initiatives within our organization. This role combines hearing-level legal work with exposure to team and client support, offering a unique opportunity to develop both legal and business skill sets. Location: Remote US-based Responsibilities - Conduct 25–40 SSD hearings per month (primarily virtual) - Prepare clients through pre-hearing calls and case review - Review medical summaries and legal briefs - Collaborate with attorneys on case strategy - Maintain accurate case documentation - Support oversight of call center performance and operations - Monitor and analyze KPIs and team performance metrics - Partner with call center leadership on performance improvements - Assist with QA processes and reporting - Identify operational improvement opportunities Qualifications - Juris Doctor (J.D.) - 1–3 years of legal experience - Strong communication and client service skills - Ability to manage a high-volume caseload - Strong analytical and organizational skills Preferred Qualifications - Prior experience in call center operations, QA, or team leadership - Experience working with performance metrics and reporting - Interest in combining legal and operational work Why Join Us - Unique opportunity to build both legal and operational experience - Strong training and mentorship environment - Clear growth opportunities - Mission-driven work with direct client impact Benefits: Our benefits, perks, and compensation include the following: - Competitive compensation - Fully paid employee health coverage - Life insurance - Long-term disability insurance - Paid holidays, paid vacation, and 401k matching after 90 days of employment - Company-provided phone and laptop - A healthy work-life balance - A supportive learning environment
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