Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent. Job Responsibilities As a Business Analyst, you work closely with our customers and Development team. You are responsible for analyzing, capturing, and prioritizing the requirements for the new customer experience initiatives of our customers. You will need to manage customer expectations and help them to translate their vision into a project that can be implemented within time and budget. The job comes with great responsibility and offers the opportunity to work side by side with our customers and guide them to achieve desired outcomes. Typical responsibilities include: • Gather, define, and prioritize requirements of the project in close collaboration with the client • Write functional requirements using use case specifications or user stories • Perform business process gap analysis and manage requirement change • Act as "product owner" for the project to guide the team making the right choices to maximize project & customer success • Collaborate closely with technical teams to configure / optimize the customer experience Skills / Experience / Qualification Types of experience & skills that we are looking for: • University education and degree (preferable business or IT related), and strong academic record • Minimum of 5-8 years of experience in a similar role • Minimum of 5-8 years of experience in a client facing position • Experience working in the scrum environment • Experience in requirements management and/or process modeling • Knowledge of multiple development methodologies, e.g. RUP, Kanban, SCRUM, Waterfall • Excellent written and verbal skills in English • Perseverance and pragmatism to solve complex problems • Ability to perform under pressure • Ability to work in a multicultural and international environment Desirable: • Experienced in business processes and forms solutions • Experience in insurance industry • Experienced in requirement management tools • Experienced in project management tools • Experienced with e-commerce #LI-KO1 #LI-Hybrid

Job Title: Senior Business Analyst Company: Celerity Consulting Group Location: Remote (work from home eligible) Company Overview: Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients. Our background and expertise also enable us to implement enterprise systems & solutions, driving digital transformation and operational excellence for our clients. Position Overview: We are seeking a Senior Business Analyst with over 7 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) and a strong background in the utilities/energy/telecom or similar industries. The ideal candidate will play a pivotal role in analyzing client business processes, identifying requirements, and implementing solutions to enhance operational efficiency. Key Responsibilities: Requirements Gathering and Analysis: - Engage with clients to understand and document their business processes, needs, and objectives related to field service operations. - Analyze and translate business requirements into functional specifications for enterprise solutions. - Conduct gap analyses to identify areas where current systems fall short of client needs. Solution Design and Implementation: - Collaborate with technical teams to design solutions that align with client requirements and industry best practices. - Assist in configuring and customizing tools to meet specific client needs. - Develop and execute test plans to ensure solutions meet specified requirements and quality standards. Stakeholder Communication and Management: - Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle. - Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in. - Prepare and deliver presentations and reports to clients and internal stakeholders. Process Improvement and Optimization: - Identify opportunities to enhance client business processes through the effective use of FSM solutions. - Recommend best practices and innovative solutions to improve field service operations and efficiency. - Monitor solution performance and suggest enhancements based on data analysis and client feedback. Testing - Hands on experience writing detailed user stories, test cases and executing tests. Should have an eye for details and be familiar with arduous test cases. - Experience logging, tracking, prioritizing and validating defects. - Experience guiding new users through individual and collaborative UAT sessions. - Should be familiar with navigating difficult conversations with users when bugs are uncovered or business needs are deprioritized for the scope of the project. Training and Support: - Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions. - Provide ongoing support to clients’ post-implementation to address issues and optimize solution usage Educational Qualifications: - Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field. - Advanced degree (MBA or Master’s) is preferred. Required Skills and Experience: - Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise/Field Service Management solutions. - Demonstrated experience in requirements gathering, process analysis, and solution implementation. - Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.) - Hands-on experience with SQL to access, retrieve, manipulate, and analyze data. - Strong understanding of utility operations, asset management, and regulatory compliance. - Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions. - Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels. - Strong project management skills, with the ability to manage multiple priorities and meet deadlines. - Ability to travel to client site (domestic and(or) international) as required and defined per project requirements. Preferred Skills: - Consulting background with experience in client-facing roles and managing stakeholder relationships. - Proficiency in using FSM software platforms a plus. - Familiarity with GIS integration and mobile workforce management solutions. - Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management. - Professional certifications related to Business Analysis (e.g., CBAP) or Project Management (e.g., PMP). The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate’s qualifications and alignment with the role. In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING - Medical Insurance - Dental Insurance - Vision Insurance PEACE OF MIND - Disability Insurance (STD/LTD) - Flexible Spending Account - Health Savings Account - Basic Life/AD&D - 401(k) plan WORK/LIFE BALANCE - Paid Time Off - Company Holidays - Leave of Absence - Flexible Work Schedules ADDITIONAL PERKS - Employee Referral Program - Professional Development - Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: https://www.consultcelerity.com/ Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.

• Provide access to M365 seeded Power Apps, Power Automate, and Power BI entitlements • Support requests for additional licenses outside of seeded M365 entitlements, such as Dynamics 365 • Provide Helpdesk and Tier 2/Tier 3 support for questions related to access, capability, and other platform support requests • Curate knowledge articles and FAQs doc • Maintain license inventory and CoE • Maintain service request catalog in DAYS (update, add, remove entries)

Role Description MiniMed is seeking a proactive and detail-oriented Senior Business Process Improvement Analyst to support our Project Management Office (PMO). This role will assist in the coordination and tracking of key initiatives aimed at improving patient outcomes, enhancing care delivery, and optimizing operational efficiency. The ideal candidate will work closely with cross-functional teams including business, finance, operations, and leadership to support project execution and ensure alignment across stakeholders. Responsibilities - Project Coordination & Support: - Assist in updating project plans, timelines, and task trackers. - Help coordinate project activities and follow up on action items. - Support documentation of scope, budget estimates, and resource needs. - Stakeholder Support: - Help schedule meetings and prepare communication materials for stakeholders. - Maintain contact lists and assist with onboarding logistics for new team members. - Support the preparation of regular updates and presentations for leadership. - Risk & Issue Tracking: - Log and monitor risks and issues reported by project teams. - Assist in preparing summaries for escalation and review. - Help maintain risk registers and mitigation plans. - Tool & Data Maintenance: - Perform basic data hygiene tasks and ensure accuracy in project tracking tools. - Support user access requests and help troubleshoot tool-related issues. - Support data extraction and validation tasks, ensuring accuracy and consistency across high-volume datasets. - Budget & Resource Tracking: - Collect and organize financial data to support budget tracking. - Help maintain staffing rosters and resource utilization reports. - Performance Reporting: - Compile data for dashboards and assist in validating KPIs. - Support report distribution and help identify trends or variances. - Change Management Assistance: - Help coordinate training sessions and user adoption activities. - Assist in preparing change communications and tracking feedback. - Team Collaboration & Communication: - Schedule and facilitate team meetings and workshops. - Maintain shared documentation and communication channels. - Support recognition and engagement activities. - Process Improvement Participation: - Contribute ideas for improving PMO processes and tools. - Document lessons learned and assist in updating procedures. - Compliance & Quality Support: - Help ensure project documentation meets quality standards. - Maintain audit trails and assist with compliance checks. Qualifications - May have practical knowledge of project management. - Requires a Baccalaureate degree and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience. Requirements - Bachelor’s degree in a related field (e.g., healthcare administration, business administration, information technology) with 5+ years of Project/Program Management experience. - Exceptional leadership, communication, and stakeholder management skills. - Experience in managing enterprise-wide analytics platforms or data transformation projects. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Expertise in SCRUM and Agile methodologies, with a track record of successful project delivery. - Strong experience with Microsoft Office, SharePoint, MS Project, and PowerPoint. - Strong written and verbal communication skills; able to support stakeholder interactions and meeting coordination. - Demonstrates professionalism and discretion when handling sensitive or confidential information. Benefits - Competitive salary and flexible benefits package. - Health, dental, and vision insurance. - Access to a Health Savings Account and Healthcare Flexible Spending Account. - Life insurance and long-term disability leave. - Dependent daycare spending account. - Incentive plans and a 401(k) plan with company match. - Paid time off and holidays. - Participation in the Employee Stock Purchase Plan. - Access to the Employee Assistance Program. - Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements.