• Own the end-to-end content strategy across formats • Plan and deliver a cohesive, cross-channel content roadmap • Write and develop content grounded in a deep understanding of key audiences • Partner closely with subject matter experts to extract insights • Create full-funnel content plans • Leverage AI tools to mine insights • Build and manage repeatable content workflows • Measure and report on content performance across the funnel

• Configure content solutions for moderate complexity Agile stories, ensuring alignment with business and technical requirements. • Interpret rules and regulatory requirements from standards organizations (e.g., ISO, NCCI, AAIS) and translate them into system configurations. • Debug and resolve configuration defects, performing root cause analysis and implementing fixes without collateral impact. • Develop and maintain automated unit and integration-level test scripts to validate content changes. • Follow development standards and participate in peer code reviews to ensure compliance with best practices. • Conduct source code management tasks, maintaining version control and documentation of configuration updates. • Work closely with developers, analysts, and business stakeholders to optimize content configuration and testing approaches. • Support system upgrades by assessing the impact of content changes and validating test results. • Contribute to knowledge-sharing initiatives, mentoring junior team members on content development methodologies. • Ensure adherence to Agile methodologies, participating in sprint planning, retrospectives, and process improvements.

• Develop customized client facing content such as executive updates, outcome reports, engagement overviews, and strategic growth recommendations. • Partner closely with delivery and account leadership to understand the client’s priorities, history with Liatrio, and areas of potential expansion. • Translate delivery outcomes and technical achievements into compelling narratives that resonate with executive stakeholders. • Equip delivery teams with high quality messaging and materials that strengthen trust and credibility with client executives. • Create materials that demonstrate how Liatrio’s services map to client goals and open pathways for expanded engagements. • Anticipate client questions and objections, and ensure messaging proactively addresses them. • Serve as the marketing point of contact for key client accounts, ensuring delivery teams have consistent, on brand support. • Work with Marketing, Sales, and Delivery Leadership to align messaging with Liatrio’s offerings and growth strategy. • Capture insights from active engagements and feed them back into marketing and sales for broader use. • Build and deliver narratives that position Liatrio as a long term transformation partner. • Elevate delivery outcomes into visual stories that highlight measurable client value, innovation, and impact. • Contribute to case studies and internal knowledge capture that originate from client engagements.

• Manage a new team, including content strategists, learning experience designers, and conversation designers, to set and execute the content strategy for the AI-powered, agentic experiences for customers across interconnected products • Lead, coach, inspire, and grow the new team, fostering a tight-knit culture, high standards, innovation, experimentation, and strong collaboration • Define a clear vision for how content meets user needs, supports their business goals, reduces friction, and improves collaboration, comprehension, confidence, and task success • Build and evolve scalable frameworks, standards, evaluation methods, and governance for UX content, conversation design, terminology, voice, tone, and content quality • Partner closely with Design, Product, Engineering, Research, Analytics, and Operations to ensure content is integrated early and effectively into the product development process • Guide the design of conversational experiences that are useful, trustworthy, context-aware, and aligned with Autodesk’s AI-forward product direction • Establish operating rhythms and cross-functional processes that enable high-quality content decisions without creating unnecessary overhead • Use customer insights, research findings, data, and business context to prioritize content opportunities and inform strategic decisions • Ensure consistency and continuity across customer user journeys, surfaces, and interaction models, including traditional UX, guided flows, and conversational interfaces • Drive alignment with senior stakeholders by translating ambiguous needs into clear plans, priorities, and measurable outcomes • Champion accessibility, inclusivity, and plain-language principles across all content experiences • Continuously improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, and impact at scale • Collaborate with content strategy and design managers across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem