TITLE: Inventory Control Specialist LOCATION: Remote ABOUT THE COMPANY: American Expediting provides on-demand transportation services for healthcare and mission-critical industries. Our people are smart, creative problem-solvers dedicated to crafting custom transportation solutions. Our reputation for excellence is hard-earned, with on-time delivery performance for on-demand and scheduled, time-critical shipments. Our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers. POSITION SUMMARY: The Inventory Control Specialist is responsible for ensuring inventory accuracy, system integrity, and operational consistency within warehouse operations. This role serves as a subject matter expert (SME) on inventory processes, warehouse systems, and client workflows, supporting both internal teams and customers through data analysis, process improvement, and issue resolution. The Inventory Control Specialist operates as a key operational resource, driving standardization, leading problem resolution, and ensuring service excellence across warehouse locations. REPORTS TO: Director of Warehouse RESPONSIBILITIES: Inventory Management & Accuracy - Maintain accurate inventory records and ensure alignment between physical inventory and system data - Monitor inventory transactions and reconcile discrepancies across internal and external warehouse management systems - Conduct root-cause analysis of inventory variances and implement corrective actions - Perform audits, cycle counts, and reconciliation activities - Ensure accurate processing of billable warehouse transactions - Maintain inventory data integrity across systems and reporting tools Systems & Process Expertise - Serve as the operational expert on warehouse systems and inventory workflows - Act as SME for internal and external warehouse management systems (WMS) and related operational platforms - Support system adoption, troubleshooting, and workflow optimization - Partner with Operations and IT teams to improve system functionality and reporting accuracy - Document system workflows and maintain operational process documentation Customer & Operational Support - Serve as subject matter expert on client-specific inventory processes, ensuring operational execution aligns with contractual and service expectations - Monitor, analyze, and drive performance against customer KPIs, identifying risks and implementing corrective actions - Act as a key liaison supporting customer requirements and operational execution - Communicate proactively regarding risks, delays, or service impacts - Support onboarding of new customer inventory programs Problem Solving & Escalation Management - Lead resolution of complex operational and inventory challenges - Independently investigate inventory discrepancies and operational exceptions - Serve as primary escalation lead for complex inventory, system, and customer operational issues, driving resolution through cross-functional coordination - Exercise independent judgment to diagnose operational problems and implement corrective solutions - Identify recurring problems and recommend preventative solutions Training, Documentation & Continuous Improvement - Train warehouse staff on systems, inventory procedures, and updated workflows - Develop, maintain, and update standard operating procedures (SOPs) - Develop standardized processes and best practices to support operational consistency across warehouse locations - Identify opportunities to improve efficiency, accuracy, and service performance - Participate in continuous improvement initiatives and operational projects Operational Leadership & Collaboration - Partner cross-functionally with Operations, IT, Customer Success, and Commercial teams to support implementations and operational execution - Support new customer launches, transitions, and operational expansions - Provide operational expertise during process design and workflow improvements On-Site Responsibilities (if applicable) - Serve as single operational lead at site location - Receive, pack, and ship orders - Manage facility cleanliness and organization - Act as primary operational point of contact - Oversee inventory controls where applicable MINIMUM QUALIFICATIONS: - 2+ years of experience in inventory control, warehouse operations, logistics, or supply chain environments - Experience working with warehouse management systems (internal and/or external platforms) - Strong analytical and problem-solving skills - Demonstrated ability to independently manage operational issues and influence outcomes across multiple stakeholders - Ability to work independently and prioritize in a fast-paced operational environment - Strong written and verbal communication skills - Ability to travel to internal facilities or customer locations as needed to support implementations, training, audits, and operational improvement initiatives Preferred Qualifications - Experience supporting healthcare, time-critical logistics, or forward stocking networks - Experience collaborating with commercial or pricing teams on operational execution - Familiarity with Dispatch Science, Freshdesk, Extensive WMS or similar operational and customer support platforms - Experience leading operational standardization or network optimization initiatives KNOWLEDGE, SKILLS & ABILITIES: - High attention to detail and strong organizational skills - Process-oriented with a continuous improvement mindset - Ability to analyze data and translate findings into operational actions - Strong collaboration and stakeholder management capabilities - Comfortable serving as a go-to operational resource within the facility American Expediting is an equal opportunity employer. In accordance with applicable law, American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting’s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, vendors, and customers.

Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust. POSITION SUMMARY The Logistics Coordinator is an entry-level position within the Logistics Management team, which is a subset of Cryoport’s Customer Service department. This Logistics Coordinator is responsible for the monitoring and management of in-transit shipment exceptions which includes: Monitoring of the exceptions queue, following the exception handling procedures to address the issues, notification of related parties, and escalation to other members of the Logistics Management and Client Care teams of any potential causes for concern. In addition, the LC is responsible for assisting the Logistics Management team with special projects and miscellaneous tasks as needed, as well as answering the 24/7/365 Logistics helpline to address or redirect calls. PRIMARY RESPONSIBILITIES (include but are not limited to) • Monitoring of exceptions of live shipments through Cryoport’s web portal and e-mail notifications • Escalating exceptions internally to Client Care Analyst and externally to clients • Answering and routing client and carrier communications internally • External communications to carriers and clients throughout a shipment • Following up with written and verbal communication • Managing inbound calls and redirecting to appropriate parties, when needed • Creating and approving of orders in Cryoport’s web portal • Booking shipments domestically and internationally with couriers General • Interaction with internal departments such as: client care, quote desk, quality assurance, and accounting. • Administrative tasks relating but not limited to data entry. • Readiness to assume other duties as assigned, including up to Client Care Analyst duties. • Willingness to work afterhours and/or weekend shifts. COMPETENCIES & PERSONAL ATTRIBUTES • Results driven, attention to detail, process-oriented. • Ability to meet deadlines consistently • Ability to listen, understand and evaluate logistical issues. • Strong communication skills, both verbal and written • Proven record of initiative and dedication to meeting the expectations and requirements of clients. • Demonstrated ability to take initiative and find innovative ways of delivering solutions. • Ability to develop professional, supportive relationships with clients, vendors and internal employees. • Willingness to continually embrace personal and professional development. QUALIFICATIONS AND EDUCATION REQUIREMENTS • 2+ years of general logistics management & customer service preferred • High school diploma or GED required. • Must be proficient in Microsoft Office, including Outlook.

Role Description NielsenIQ is seeking a talented Order Management Specialist to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon close of contract. Reporting to the Order Management Team Leader, this role will work with cross functional teams (Sales, Finance, Customer Success) to identify and manage processes to move opportunities to recognized revenue faster. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and use data driven analysis to remove bottlenecks in late-stage sales cycle phases. The ideal candidate is detail oriented with excellent communication, active listening and time management skills. Responsibilities - Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible, including assisting with order processing in our CRM tool, coach sellers on the gatekeeper checklist, collaborate on best practices, & lead all PO Mgmt & Tracking activities. - Review/approve opportunities in gatekeeper queue for accuracy & completeness, ensuring a smooth handoff of opportunities to finance counterparts, requesting client creation/modifications or adjusting block/unblock status, processing new material code requests. - Help spotlight deficiencies in the quote to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support of our selling teams to ensure their first-time right success rate moves towards 100%. - Partner closely with major business functions across the quote to cash life cycle including Finance and Sales to resolve order questions and process orders within defined service level agreements and without error. - Drive compliance with company policies, business rules and rev rec principles. - Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner. - Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the quote to invoice cycle and alert sellers to stale opportunities to help maximize revenue. - Proactively identify opportunities to improve the order process, resolve inconsistencies & give insightful feedback to cross functional stakeholders to improve efficiency in the order cycle. - Support Internal finance teams during audits (CAS, statutory, etc.) based on predefined way of work according to Global/Regional COE standards. Qualifications - 1-2 years of related work experience in Quote to Cash, Order Management, Sales Operations or Deal Desk. - Bachelor’s degree preferred. - SAP/ERP and MSD experience a bonus. - Proficiency in MS Office. - Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions. - Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met. - Skilled at building strong working relationships with team members in varying departments and/or levels of management. - Ability to manage multiple projects simultaneously while meeting deadlines. - Understanding of the quote to invoice cycle and common pain points sellers encounter with a desire to drive improvements. - Experience building and/or using sales performance reporting in a CRM, Power BI or similar software. - Excellent English and German - written, verbal and communication skills. - Prior exposure to SaaS technology. - Ability to drive productivity working in a remote, fast paced environment. Benefits - Flexible working environment. - Volunteer time off. - LinkedIn Learning. - Employee-Assistance-Program (EAP).

• Own supply chain solution architecture across agriculture, procurement, planning, manufacturing, warehousing, transportation, and inventory domains • Collaborate closely with ERP functional teams, who hold ownership of ERP solution design, on integration projects and enhancements to validate functional designs and ensure architectural integrity • Design and govern integrated solutions spanning SAP ERP (ECC and S/4HANA), Rockwell platforms and other downstream/upstream systems • Ensure alignment of business processes and system design across production, quality, logistics, and financial processes • Define and enforce architectural standards, patterns, and guardrails for supply chain solutions • Support future S/4HANA and digital supply chain initiatives by ensuring OT readiness and architectural compatibility • Ensure adherence to architecture standards and minimize unnecessary customization • Assess architectural impacts of new initiatives and recommend scalable, standardized design approaches • Support platform roadmap discussions by identifying supply chain capability gaps, risks, and dependencies • Review and approve solution designs delivered by internal teams and AMS partners • Identify and mitigate technical debt and long-term architectural risks across supply chain platforms