Act as a strategic partner to customer success leadership, manage retention forecasting and reporting, and drive process improvements to enhance operational efficiency and protect recurring revenue within the organization.

Title: Specialist 3, Fraud Operations (Blue Ash, OH) Location: US-OH Cincinnati Operations locations Tampa, Florida Cincinnati, Ohio Birmingham, Alabama US-OH Cincinnati Operations Office time type Full time Job Description: We&rsquo;re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone&rsquo;s fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> JOB DESCRIPTION Location Requirement This position is open only to candidates who currently reside in one of the following approved locations: Birmingham, AL; Tampa, FL; Blue Ash or Cincinnati, OH Job Summary You will be responsible for examining account activity utilizing various proprietary and industry tools to detect and prevent fraudulent activity as well as investigating suspected, alleged or known internal and external fraud perpetrated against Green Dot and its customers. Key Responsibilities - Conduct investigations of suspicious loss or account activity related to straightforward or moderately complex fraud schemes.  Investigations involve highly confidential data and communication w/external and internal partners - Execute SQL data pulls and batch processes related to fraud investigations - Present findings and recommendations from fraud investigations - Recommend actions on merchants, accounts and fraud strategy for rules implementation - Utilize and understand all relevant materials for weekly and monthly reporting and perform ad hoc analytical activities - Assist with minor database administration activities - Process any daily queue work or email referrals as needed to support the Fraud Operations team - Communicate with partners related to current research requests - Use sound judgment to plan and accomplish goals under general supervision  Required Qualifications - Minimum 2 years of professional experience in an analytical role, preferably in the financial services industry, or fraud operations - High level working experience and proficiency in Excel and SQL - Demonstrated strong verbal and written communication skills Preferred Qualifications &bull; Bachelor&rsquo;s Degree or relevant professional certifications **Ability to work in the U.S. without sponsorship** **Ability to meet the location requirement outlined above** POSITION TYPE Regular PAY RANGE The targeted full-time base salary for this position is $38,200 to $57,200 per year. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate&rsquo;s geographical location. <<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> We&rsquo;re Here to Support You&mdash;Accommodations Upon Request Green Dot is committed to providing an inclusive and accessible hiring experience for all candidates. If you require a reasonable accommodation during any part of the application or interview process, we encourage you to let us know. We will work with you to meet your needs in a way that respects your privacy and ensures equal opportunity. Our goal is to support every applicant in showcasing their talents and potential. Work Authorization Requirement At Green Dot Corporation, we value diversity and strive for fair and inclusive hiring practices. However, we are currently unable to offer visa sponsorship. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment, without the need for current or future sponsorship. Important Notice on Application Accuracy We value integrity in our hiring process. Please ensure that all information provided in your resume and application is accurate and authentic. Submissions found to be fraudulent or misleading will result in disqualification from consideration, and any offers extended may be rescinded.

Title: Associate - ISG Equity Operations Location: Baltimore, Maryland, United States of America Full time Job Description: We're seeking someone to join our team as an Associate in ISG Equity Operations to support the Collateral and Indications Operations function. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley Baltimore, we support the Firm&rsquo;s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There&rsquo;s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on... What you'll do in the role: - Focus on daily execution of the Collateral Margin & disputes processes for OTC relationships, responsible for margin call issuance, booking and settlement along with dispute reconciliation, investigation and resolution. - Execute functions, support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team. - Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements - Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output - Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution - Work directly with clients to develop relationships and partner on daily service and initiatives What you'll bring to the role: - Ability to establish clear goals and priorities, in order to execute daily responsibilities. - Ability to address non-standard issues within area of expertise with minimal guidance and supervision - Ability to build subject matter expertise and ensure control is not compromised to comply with client requests - Ability to apply strong risk awareness and escalate in clear and concise manner - Ability to build and maintain relationships with internal and external stakeholders - Culture carrier across Operations, embracing the Firm's core values - At least 2 years' relevant experience would generally be expected to find the skills required for this role Role is hybrid and will require in office attendance 3 days/week. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients &ndash; helping them reach their goals. We do it in a way that&rsquo;s differentiated &ndash; and we&rsquo;ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren&rsquo;t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you&rsquo;ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There&rsquo;s also ample opportunity to move about the business for those who show passion and grit in their work. Salary range for the position: $51,000 - $83,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit&rsquo;s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Title: Mortgage Operations Specialist Location: Silverton Corporate Office #4000 Job Description: Why Silverton Mortgage: &bull; We are a people first organization that was voted a top place to work by the Atlanta Journal and Constitution and the Financial Services Industry &bull; We believe in giving back and we do so through The Silverton Foundation &bull; Our strong communication skills drive customer satisfaction &bull; We offer extensive product lines and maintain an in-house loan process that offers a competitive edge &bull; We have fun! Pay: The expected base pay range for this position is from $45,000 to $50,000 plus additional bonus opportunity resulting in an expected total annual compensation of $50,000-55,000. The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs. Why join us? At Silverton Mortgage, our team members recognize that home loans are as unique as the people who seek them and work closely with borrowers to find the right program to fit their specific needs. We are guided by the strong belief that communication is key, which is why we take pride in helping home buyers through the entire loan process, from application to closing, managing all aspects in-house. We take pride in giving back to the community which is why we started the Silverton Foundation with the mission to provide a mortgage and rent assistance program to help reduce financial and emotional burdens, allowing parents to focus on their child&rsquo;s health. Our goal is that when their child is ready to return after the crisis, their home and loved ones are waiting. - Earned 2022 & 2024 Top Workplaces Culture Excellence recognition for Innovation, Work-Life Flexibility, and Compensation & Benefits issued by Energage and USA Today. - Recognized in Atlanta Business Chronicle for multiple years as one of the Best Places to Work, and as a Top Workplace in both the Atlanta Journal-Constitution and Charlotte Observer. - Competitive pay and benefits, 401k match, 10 holidays, PTO, Volunteer Time Off. JOB SUMMARY TheOperations Specialist IIIassiststhe Underwriting and Closing department. This positionis responsible forreviewing mortgage loan files for accuracy andassistingincorrectly and efficiently takinga file to itscompletion. JOBFUNCTIONS FileMaintenance - Confirmscompleteness of system data related to contract, closing screens, document delivery dates, and file event dates. - Responsible for adding, updating, or clearing conditions within the companyloan operating system. - Issuestheclear toclosein theloan operating system. - Assignsdue out dates for new loan submissions and conditions based on published turn times; assign files to theUnderwriting team. - Providesstatus of failed audits to ensure responsiblepartycan completetimelyresolution of audit deficiencies. Auditing - Reviewsnew loan filesfor qualityandminimum submission standards. - Identifiesand interpretspost-closing failed loan document messages. - Maintainsan overall error percentage of less than 15%. - Reviewsandmaintainsdocumentation according to required standards. - Completesa thorough checkdown of final approved loans. - Conductsrandom quality control checks of loans at various stages (Processing, Underwriting, Closing) to ensure compliance with department standards. REQUIREMENTS AND QUALIFICATIONS Education: High school diploma or equivalentrequired. - Years of Related Experience:1yearofmortgage experience.Processing or underwriting experiencepreferred. Knowledge,Skillsand Abilities (KSAs): - Excellent written and verbal communication skills along with solid computer skills. - Analytical thinker and consultative mind to support both team members and managers in all areas of the business. - Goal-oriented, self-motivated with the capacity to meet and exceed assigned goals. - Willing to learn, industrious, determined, and assertive.   - Excellent organizational skills and the ability to multitask to complete a wide variety of tasks. - Strongpeopleskills with ability to interact with all internal teams and external customers.  - Must be able tomaintainsensitive and confidential information. - Diligence to ensure tasks are completed thoroughly and on time. Silverton Mortgage is committed to creating an inclusive workplace. Silverton Mortgage is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - Silverton Mortgage