• Drive Affinitiv and Dealer initiatives to drive engagement and growth within existing assigned book of business. • Operate as the lead point of contact for all matters specific to your book of business and escalate any issues to manager. • Build and maintain strong, long-lasting client relationships • Develop a trusted advisor relationship with key decision makers and build upon existing product use • Ensure successful delivery of our software solutions according to client needs and objectives • Conduct training and communicate product knowledge effectively • Forecast and track key account metrics for both the client and Affinitiv management. • Identify and grow opportunities within assigned territory and collaborate with sales teams to ensure growth attainment • Assist with high severity requests or issues and provide swift solutions or escalate to appropriate department as needed • Track and submit expenses accurately on a timely basis. All expenses submitted must be detailed and legible and have a relationship with a client task and entered in Concur for review and approval • Maintains client in store visit schedule according account SLAs. • Meet or exceed client retention goals, additional product quotas, product usage objectives and client satisfaction surveys

• Guide Employee Listening and People Analytics programs and processes into an AI forward function, leveraging enterprise and functional tools to elevate the employee experience and drive business performance • Leverage AI tools and Agents (e.g., Copilot, Gemini, Glean, NotebookLM) to develop data storytelling briefings, reports, and dashboards • Manage the end-to-end execution of standardized employee lifecycle surveys—including candidate experience, onboarding, exit, and engagement—while facilitating ad-hoc research projects with a strong customer and employee first orientation • Spearhead additional employee listening efforts, including focus group discussions, stakeholder interviews, and passive listening • Design and execute bespoke analytical projects to address specific business challenges, integrating qualitative feedback and quantitative metrics to provide actionable insights (e.g., AI Transformation Listening, Organizational Network Analysis) • Partner with teammates, leaders, and stakeholders to develop a deep understanding of people issues and challenges, identify the problems to solve using data, and scope survey needs for projects • Leverage both descriptive and inferential statistics techniques to support each survey project to maximize impact • Present program outcomes and insights to high-level executives and large audiences • Incorporate external best practices and other research to enhance data storytelling • Foster a culture of action taking by building scalable resources for leaders, managers, HRBPs, and stakeholders through change management techniques (e.g., communications and training) • Maintain good judgment when handling sensitive and confidential data • Perform other People Analytics analysis projects as assigned based on team need

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Consultant to lead a migration from Atlassian Jira Data Center to Atlassian Jira Government Cloud for our Federal client. Duties and Responsibilities: - Assess the current Jira Data Center setup, including projects, workflows, custom fields, and user permissions. - Define the migration scope and identify critical tasks (e.g., data cleanup, user management). - Develop migration strategy and detailed timeline. - Set up corresponding projects and customize work item types in Jira Gov Cloud. - Choose and configure the appropriate migration tools or methods. - Conduct test migrations and validate results before production rollout. - Migrate projects, workflows, custom fields, and user permissions from Jira Data Center to Jira Gov Cloud. - Migrate Jira plugin data alongside project migrations. - Perform post-migration validation and obtain stakeholder sign-off. - Identify and manage migration risks and mitigation strategies. - Ensure workflows and permissions function properly in Jira Gov Cloud. - Collaborate with cross-functional teams and stakeholders. - Document migration process and lessons learned. - Define data mapping for unsupported or custom configurations. - Develop internal and user facing documentation outlining changes and guidance. Qualifications Education and Years of Experience: - Bachelor’s degree in information technology, Computer Science, Software Engineering or related technical or functional discipline. Required Skills & Certifications: - Strong understanding of Jira’s architecture, schemes, configurations, and data structures. - Experience with data export, import, and validation process. - Familiar with tools or techniques for migrating data between platforms (e.g., Migration Assistant, CSV imports, API usage). - Experience migrating and supporting Jira plugins (e.g., Jira Workflow Toolbox, Email This Issue, Big Picture, eazyBI). - Ability to plan, organize, and manage a migration project from start to finish. - Scripting skills (e.g., Groovy, Python) for automating migration tasks or configurations. - Experience with API integrations. - Experience with Atlassian Access (SSO, SCIM provisioning, and user lifecycle management). - Familiarity with Atlassian Cloud limitations vs Data Center. - Experience setting up and administering Jira in Atlassian Government Cloud environments. - Understanding of Atlassian Data Center and Government Cloud licensing models and user access. - Proficiency in using and configuring Jira, including project setup, task management, and basic customization. - Familiarity with the Jira Cloud Migration Assistant. - Experience setting up and managing Jira Gov Cloud DVCS integrations with on-prem applications. - Understanding and knowledge of Jira Service Management (JSM). - Strong verbal and written communication skills and the ability to interact with business and technical personnel at all levels of an organization. - Strong observational skills, analytical, and results oriented. - Strong problem-solving skills, and a passion to learn. - Strong organizational skills. - Proficiency using Microsoft Office Suite. Background Requirements: Must possess or be eligible to obtain and successfully complete a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: - Do What’s Right – We lead with honesty and integrity. - Own the Outcome – We take responsibility and deliver. - Deliver for Our Customers – We are relentless about delivering value. - Think Bold, Act Smart – We innovate with purpose. - Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: - Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. - Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. - Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. - Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. - Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Make a difference. Be happy. Grow your career. The Role As a member of the Workday ERP Services practice, the Senior Consultant will work closely with clients on training, workflow, process, and system improvements that support the activities performed. The Senior Consultant, supervised by Nordic Leadership, provides consulting services to clients in a project leadership capacity. This position will have the opportunity to think creatively and leverage multiple analytic methods to support the delivery of implementation services to organizations. Key Responsibilities The Senior Consultant will have the following responsibilities, which include but are not limited to: - Support projects with a goal of delivering on time, on budget, and with positive and measurable outcomes; complete workflow design, system configuration, testing, data migration, validation, support, and issue resolution - Present and facilitate meetings with user and manager level stakeholders - Provide excellent, professional client service, tailoring consulting approach to the type of engagement and aligning services with the goals of the company - Execute and participate in successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations - Lead sales efforts including scoping, orals, and preparing presentations - Lead, develop, and adopt standards, policies, and best practices related to Nordic’s WORKDAY ERP Services offerings - Develop testing scenarios that correlate with client-approved workflows and design - Analyze project requirements, creating materials and executing on best practice processes to effectively move projects forward to a successful conclusion, including but not limited to set up, configuration, processing, file structure/data mapping, reporting, testing, and troubleshooting - Performing detailed analysis to draw independent conclusions, and develop pertinent and insightful recommendations - Creating, and adopting standards, policies, and best practices related to Nordic’s WORKDAY ERP Services offerings - Advise internal team members to continually enhance processes and workflows to improve business operations, client experience, and operational efficiency - Respond to client requests in a professional manner using established methods and escalation processes, and documenting and retaining records of all meetings and/or education sessions - Document all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement and beyond, resulting in high quality materials for internal and external usage - Working on projects that may be assigned on an ad hoc basis and may assist in other initiatives as necessary, directed, assigned, or requested - Must demonstrate and embody Nordic’s maxims Skills and Experience - Bachelors’ degree or equivalent experience required - Minimum of 3 years of Workday experience, either as a consultant or as a hands-on Workday administrator - Will lead foundation alignment sessions and customer confirmation sessions - Must be able to lead core HCM and at least one additional work stream such as recruiting, compensation, or benefits. - Must be comfortable/adept in all phases of launch methodology including plan, configure & architect, test, and deploy - Active Workday certification or 5 years of hands-on configuration experience in multiple Workday modules required - Ability to identify, scope, estimate, and support sales opportunities - Ability to develop new offerings, services, and support go-to-market strategies - Excellent communication skills, written and verbal - Able to balance urgent, short-term needs with strategic, long-term priorities - Exhibits strength in relating to people, including the ability to deliver feedback and inspire and motivate others to succeed - Strong attention to detail and ability to manage multiple priorities while meeting customer service commitments and project timelines - Proven ability to work effectively with all levels of an organization, as well as with diverse candidates, consultants, and client bases - Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change; reacts well under pressure - Proficient with Microsoft Office Suite, computers, email, correspondence, and spreadsheets - Must demonstrate and embody Nordic’s maxims Additional Details - Travel up to 50% of the time. Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.