EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship. Work Environment and Travel Requirements: - This position is: Remote - Travel requirements: Up to 25% travel to Facilities and/or HSC Job Summary The Business Systems Analyst supports the implementation of Health Information Management (HIM) related applications in acute, behavioral health, and inpatient rehabilitation environments, including but not limited to Cerner Pro File, Cerner Pro Vision Document Imaging (CPDI), Remote Report Distribution (RRD), 3M, Clinical Reporting. Essential Functions - Monitors the resolution of maintenance or enhancement issues - Works with the HIM team members, Manager, and stakeholders to evaluate the design and determine modifications to existing applications that will effectively accomplish desired objectives - Collaborates with operations and vendors to understand and assist implementation of business imperatives - Coordinates work assignments given to meet deadlines and ensure continued progress toward assignment completion - Regularly meets with users, vendors, and IS staff to develop/modify system specifications - Performs system testing and prepares appropriate documentation for all phases of the application development life cycle - Research and resolves implementation-related Customer Support Center Tickets - Assists with training users for system operation and troubleshooting - Maintains Service Excellence principles - Keeps up to date on relevant HIM System(s) Version Changes, Bug-Fix, and release notes - Perform other tasks as required by management Qualifications Education/Certifications: RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), CCS (Certified Coding Specialist) Other Skills: - Basic knowledge of HIM, registration, revenue cycle and associated clinical system applications implementation, enhancement and support methods and practices. - Experience with Remote Report Distribution (RRD), 3M, Cerner Pro File, Cerner Pro Vision Document Imaging (CPDI), and Clinical Reporting preferred - Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. - Must be able to work in a stressful environment and take appropriate action. One or more years of experience in supporting HIM workflow and applications Physical and Mental Demands: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. - While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computers. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail. At Lob, we are building a technology-enabled supply chain that brings clarity, efficiency, and reliability to direct mail and logistics. This role sits at the center of that system—Help streamline execution across a distributed, multi-site network and ensuring alignment between Product, Operations, and Sales. We’re looking for a program-oriented operator who can translate strategy into execution—driving cross-functional initiatives, building scalable processes, and ensuring consistent performance across the network. What You’ll Do - Own weekly execution cadence: Lead the weekly functional plan—align priorities across Product, Operations, and Sales; define deliverables; and proactively manage risks, blockers, and dependencies - Lead business reviews: Manage the Weekly Business Review (WBR), consolidating inputs, surfacing insights, and driving accountability across teams - Drive cross-functional logistics programs: Lead initiatives that translate product capabilities, network design, and operational plans into scalable execution across a multi-site environment - Manage execution at the network level: Track timelines, milestones, and dependencies across sites; resolve day-to-day logistics and material flow challenges; escalate issues as needed - Define and scale operating processes: Build and standardize workflows, operating procedures, and communication structures that enable consistent execution across teams and locations - Establish performance visibility: Work with leadership creating KPIs and develop reporting metrics, and deliver regular insights on logistics performance, risks, and opportunities - Act as a cross-functional connector: Align Product, Operations, and Sales by translating business needs into actionable plans and ensuring smooth handoffs across teams - Lead Product & Logistics alignment: Run the weekly Product and Logistics forum, driving structured discussions, decisions, and follow-through - Drive billing accuracy & process improvement: Partner with Finance and Operations to ensure accurate billing, resolve discrepancies, and improve workflows - Engage customers as needed: Provide updates, manage expectations, and support escalations to ensure a strong customer experience What We’re Looking For - 5–10+ years in program management, logistics, supply chain, or manufacturing operations - Proven experience leading complex, cross-functional programs from design through execution in high-scale or distributed environments - Strong understanding of logistics networks, material flow, or multi-site operations - Demonstrated ability to manage schedules, track milestones, mitigate risk, and drive outcomes across multiple stakeholders - Experience defining processes, KPIs, and operational dashboards to monitor performance and drive improvement - Strong communicator with the ability to influence across functions and levels of the organization - Ability to operate in ambiguity, solve problems in real time, and drive alignment without direct authority - Familiarity with Agile, Lean, Six Sigma, or similar operational methodologies - Bachelor’s degree in Engineering, Supply Chain, or a related field (or equivalent experience) Compensation Information The total compensation package for this role is comprised of an annual base salary, and RSUs. Annual base salary: $137,500 - $152,500 <#LI-REMOTE #LI-GD1 “Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022

• Inventory Diagnostic & Management: Actively monitors the PA work to identify inventory volume, aging trends, and 'stuck' requests. Determines necessary interventions to move files forward and maintain SLA compliance. • PA Submission Integrity: Serves as the operational analyst for the submission workflow, ensuring that all upstream data is complete and accurate before submission. • Cross-Functional Collaboration: Partners with Market Access to align on payor policies and works with Claims/Denials teams to bridge the gap between authorization feedback and actual payment outcomes. • Anomaly Investigation: Performs deep-dive investigations into payer and vendor discrepancies and recommends system logic or workflow adjustments. • Requirements & Documentation Management: Identifies and documents specific PA job requirements to ensure submissions are "right the first time." • Root-Cause Trend Analysis: Conducts analysis on PA delays or submission failures, presenting actionable findings to leadership to drive continuous performance improvement. • Workflow & Tracking Development: Assists in building and refining tracking tools and standardized workflows for the PA lifecycle. • Vendor Monitoring: Reviews vendor performance and output, ensuring external partners accurately process actions and adhere to the organization’s high standards for reimbursement accuracy. • KPI Reporting: Tracks and reports on key metrics, including Submission Turnaround Time (TAT), inventory 'bottleneck' age, vendor error rates, etc. • Strategic Communication: Acts as a liaison for management to explain complex operational trends, system glitches, or payer-behavior shifts affecting the revenue cycle. • Knowledge Sharing: Serves as a technical resource for internal teams regarding PA submission nuances and best practices for process improvement.

• Organization and oversight of administrative routines related to construction sites and the company. • Filing and management of documents such as contracts, invoices, licenses, and building permits. • Monitoring contracts with suppliers of materials and subcontracted services, ensuring compliance with deadlines and costs. • Liaison with construction teams and other departments to ensure administrative requests are handled efficiently. • Participation in the selection of operational staff (HR). • Timekeeping control (overtime, location tracking, and reports). • Distribution of uniforms and equipment. • Payment control, negotiation, and contracting of systems. • Support in the preparation of reports with key data. • Management of service provider contracts. • Handling operational and administrative requests. • Interface with Occupational Safety and personnel records. • General support for HR and Payroll routines.