Mobile Mortgage Specialist Assistant

Android EngineerSoftware EngineerFull TimeRemoteMid LevelTeam 10,001+Since 1855H1B SponsorCompany SiteLinkedIn

Location

Canada

Posted

41 days ago

Salary

23 - 31 / hour

Seniority

Mid Level

Job Description

Mobile Mortgage Specialist Assistant

TD

Work Location: Langley, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $23.37 - $31.20 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Details: - The position is part-time, minimum 15 hours, and reports to the Manager, MMS Assistants. - We may be able to offer additional hours of work up to 37.5 hours per week, dependent on business volumes. - Work volumes are received directly from your associated MMS during scheduled hours. - The MMS Assistant position is primarily remote, working from your home office or a specific TD location. - Flexible scheduling in partnership with your associated MMS and Manager, MMS Assistants. KEY ACCOUNTABILITIES: CUSTOMER - Maximize support in relation to credit administration - Maintain good relationships with partners including follow-up, responding to questions, and ensuring that customer problems are handled appropriately, escalating issues to MMS or DM when necessary - Gather client documentation after initial MMS customer meeting and process credit application - Process assigned work volumes in an accurate and efficient manner, supporting the Specialist and business timeline commitments - Support customer journey through deal process while responding to any mortgage suite details product / policy for clarification SHAREHOLDER - Ensure all supporting documentation is received and validated, according to internal processes and/or business/industry regulation, to provide complete and accurate information for credit requests - Contribute to achievement of MMS credit quality objectives and meeting or exceeding individual targets - Meet and where possible exceed timeline commitments by processing transactions and replying to requests accurately and on time - Partner with administrative support groups to facilitate the end-to-end credit decision process - Support the achievement of business objectives by supporting sales goals - Understand and apply bank and business channel operating policies and procedures - Contribute to business objectives for Operational Excellence and support process improvement opportunities - Escalate non-standard or high-risk transactions / activities as necessary - Be knowledgeable of and comply with Bank Code of Conduct - Be knowledgeable to full mortgage suite of products and services EMPLOYEE / TEAM - Participate fully as a member of the team, promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest - Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit - Actively participate in the performance management process in support of own personal and professional development objectives, including coaching sessions - Participate in team meetings, employee surveys, action planning, and training sessions - Contribute to the success of the team by willingly assisting others in the completion of assigned duties - Contribute to a fair, positive and equitable environment that supports a diverse workforce - Act as a brand ambassador for your business area/function and the bank, both internally and/or externally BREADTH & DEPTH - Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact - Requires a broad knowledge regarding basic product suite of business supported - Understands how the assigned duties relate to others in the customer or sales team and how the team integrates with others - Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion - Impacts team results through the quality of the services or information provided to customers - Follows RESL procedures and practices and recommends opportunities to improve processes in their own work area - Uses communication skills to exchange/clarify product/process information with composure and ensures underlying details are understood - Requires working knowledge and skills developed through formal training or work experience - Reports to a Manager or above The ideal candidate will: - Minimum 1 year working in a client facing and/or administrative role - Have mortgage/credit lending experience - Have superior computer / technology skills - Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint - Be highly organized and a self-starter, able to work independently and multi-tasking in a fast-paced, competitive market - Demonstrate excellent time-management skills, and be able to meet/exceed timelines and SLA expectations from a customer as well as business-partner perspective - Demonstrate high-level accuracy and attention to detail - Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills - Be willing to work variable hours, including evenings and weekends - Preferred candidates will be bilingual (English/French), or would have other language skills #LI-MMS Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! Language Requirement (Quebec only): Sans Objet

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For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

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Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Diesel Tech II - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Day Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description *** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS2 to 317-597-8130 *** ****Equal opportunity Employer – Disabled/Veterans encouraged to Apply**** Shift: Tuesday – Saturday 8am-5pm Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Mobile Diesel Technician Level II. The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics. DUTIES: - Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment. - Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. - Road test vehicles to diagnose malfunctions and to ensure that they are working properly. - Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. - Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation. - Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle. - Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations. - Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. - Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks. - Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application. - Accurately complete DOT forms and all other forms of documentation in a timely fashion. - Work with a high degree of independence and manage own daily schedule. - Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. - Obtain parts from approved local and national vendors as necessary for the repairs to be performed. - Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. - Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. - Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. REQUIREMENTS: - High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field. - Possess and supply a set of hand tools necessary to perform required job duties. - Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months. - This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. - A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. - Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. - Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File. - Class C Drivers License is required for this position. REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS - ASE T8 (PMI) certification PREFERRED CERIFICATIONS - ASE T3 (Drivetrain) certification - ASE T4 (Brakes) certification - ASE T5 (Suspension) certification - ASE T6 (Electrical and Electronic Systems) - ASE T7 (HVAC) certification - ASE 608/609 certification* SKILLS & ABILITIES - Understand the implications of new information for both current and future problem-solving and decision-making. - Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work - Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. - Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. - Ability to determine the type of tools and equipment needed. - Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Why Cox Fleet? - Weekly pay – get paid every Friday for added convenience and financial flexibility - Safe driving & tech efficiency bonuses - Safety boots & safety glasses reimbursement - Extreme weather gear (cold & hot) - Uniforms provided with laundry service where available - Take the service truck home daily (stop paying for gas!) - Tablet & company cellphone provided - Technical training provided to advance your career - Dedicated career path – Over 50% of our front-line managers are promoted from within Benefits: - Health, dental, vision insurance starts DAY ONE of employment. - 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company. - Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. - Tuition Assistance/Reimbursement - Adoption/Surrogacy assistance - Pet Insurance - Multiple ERG, diversity groups, and company paid volunteer hours. - Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. 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Cox Enterprises logo

Mobile Diesel Mechanic II - 2nd shift

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For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

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Full TimeRemoteTeam 10,001+Since 1898H1B Sponsor

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Mobile Diesel Tech II - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Evening Compensation Hourly base pay rate is $26.73 - $40.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 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Cox Fleet By Cox Automotive is currently hiring a Mobile Diesel Technician Level II. The Mobile Diesel Technician Level II will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The Mobile Diesel Technician II can perform more advanced diagnostics and repairs under the supervision of a Sr Mobile Diesel Technician or higher. The Diesel Technician II continues to learn additional advanced mechanical skills and diagnostic techniques. A successful Diesel Technician II complies with all company policies and achieves high level performance metrics. DUTIES: - Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment. - Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. - Road test vehicles to diagnose malfunctions and to ensure that they are working properly. - Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. - Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation. - Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle. - Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations. - Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. - Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks. - Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application. - Accurately complete DOT forms and all other forms of documentation in a timely fashion. - Work with a high degree of independence and manage own daily schedule. - Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. - Obtain parts from approved local and national vendors as necessary for the repairs to be performed. - Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. - Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. - Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. REQUIREMENTS: - High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field. - Possess and supply a set of hand tools necessary to perform required job duties. - Obtain Automotive Service Excellence (ASE) certification T8 (PMI) within eighteen (18) months. - This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. - A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. - Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. - Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File. REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS - ASE T8 (PMI) certification PREFERRED CERIFICATIONS - ASE T3 (Drivetrain) certification - ASE T4 (Brakes) certification - ASE T5 (Suspension) certification - ASE T6 (Electrical and Electronic Systems) - ASE T7 (HVAC) certification - ASE 608/609 certification* SKILLS & ABILITIES - Understand the implications of new information for both current and future problem-solving and decision-making. - Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work - Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. - Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. - Ability to determine the type of tools and equipment needed. - Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Why Cox Fleet By Cox Automotive? - Weekly pay – get paid every Friday for added convenience and financial flexibility - Safe driving & tech efficiency bonuses - Safety boots & safety glasses reimbursement - Extreme weather gear (cold & hot) - Uniforms provided with laundry service where available - Take the service truck home daily (stop paying for gas!) - Tablet & company cellphone provided - Technical training provided to advance your career - Dedicated career path – Over 50% of our front-line managers are promoted from within Benefits: - Health, dental, vision insurance starts DAY ONE of employment. - 401(k) matching starts after 90 days, 100%-match up to 6% contribution and an additional 2% discretionary contribution by the company. - Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. - Tuition Assistance/Reimbursement - Adoption/Surrogacy assistance - Pet Insurance - Multiple ERG, diversity groups, and company paid volunteer hours. - Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. 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