Company Description About CyberArk CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com. Copyright © 2026 CyberArk Software. All Rights Reserved. All other brand names, product names, or trademarks belong to their respective holders. Job Description Reporting to the Director, Global Outsourcing & Partner Support, the Outsourcing & Partner Support, Program Manager will lead regional OSP performance, drive operational efficiencies, and recommend / implement improvements to ongoing OSP management strategy. The Manager will also help run regional Channel Partner Support operations to drive increased Partner Satisfaction, quality compliance, implementation support and efficient operations. Duties and Responsibilities:  Work closely with CyberArk Regional OSP’s to drive KPI performance, training initiatives and security compliance requirements to meet CyberArk OSP requirements.  Develop process improvements with OSP’s to drive KPI compliance and process efficiencies.  Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company.  Provide & action reporting and analytics on OSP vendor performance to include weekly business reviews, quarterly reviews, feedback sessions and ad-hoc reporting as needed (working closely with BI reporting).  Develop recognition initiatives / contract enhancements working with global peers / management to increase OSP engagement, reduce attrition and foster a culture of inclusion.  Assist in the development and maintenance of a Channel Partner / Managed Service Provider (MSP) support program to drive up case quality performance, maintain Channel Partner / MSP adherence to training and certification levels, with the goal of improving the Channel Partner / MSP customer experience.  Other duties as assigned. Qualifications At least 3-5 years’ experience in Technical Support Management or a position of similar nature in a software / SAAS company.  Bachelor’s degree in relevant field of study, EX: Cyber Security, Information Technology, Computer Networking, etc.  CyberArk technical training and/or certifications, along with CyberArk product / solutions support experience.  Must have excellent Partner / Customer facing communication skills and a passion for providing world-class service.  Must be able to work independently (remotely / in office / onsite), as part of a global team.  Excellent time management, decision making, prioritization and organizational skills.  Proficiency in English both written and spoken. Advantages / Tech Skill Advantages:  Technical Certifications in relevant operating systems and products.  Authentication methods (SAML, RSA SecurID, Smart cards, Tokens, Radius, LDAP).  Experience in Windows Clustering, Network Load Balancing, SAN technologies, and disaster recovery.

• Liderar e gerenciar o ciclo de vida completo de programas técnicos de grande escala, desde o planejamento inicial até o lançamento e a análise pós-lançamento; • Atuar como principal ponto de contato para programas de produto, garantindo alinhamento e comunicação clara entre engenharia, produto, operações clínicas e outros stakeholders; • Planejar e conduzir a gestão de releases e cerimônias de refinamento de produto com stakeholders de Operações; • Identificar proativamente riscos e obstáculos potenciais e desenvolver estratégias de mitigação para manter os programas no caminho certo; • Avaliar e aprimorar continuamente os processos de gestão de programas para aumentar eficiência e eficácia; • Compreender a arquitetura técnica dos produtos e serviços para facilitar discussões informadas e tomadas de decisão junto às equipes de engenharia.

We're looking for a highly analytical, systems-minded Finance Manager to serve as the financial architect of a growing service-based organization. This is not a transactional accounting role. You will operate as a high-level individual contributor responsible for building financial clarity, modernizing reporting systems, and partnering with operational leaders to drive disciplined, data-driven decisions. You will report directly to executive leadership and provide structured financial insights that support long-term sustainability, capital planning, and operational performance. The goal is to transition from reactive reporting to a structured, systems-first operating model. If you enjoy building financial infrastructure from the ground up and turning messy operational data into board-ready clarity, this role is a strong fit. Why You'll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you feel productive - High-visibility role with direct executive and board interaction - Opportunity to modernize financial systems inside an established organization - Ownership over reporting, modeling, and capital planning What You'll Work On Strategic FP&A and Business Partnering - Build and formalize a structured monthly reporting package including full financial statements and department-level Budget versus Actual reports - Partner with department leaders to extract operational data and standardize reporting workflows - Develop scenario models to guide pricing, revenue, and program decisions - Provide board-ready financial presentations and insights Capital Planning and Project Oversight - Manage multi-year capital expenditure budgets - Oversee project-level cash flow tracking and variance analysis - Review vendor contracts and monitor milestone-based spending - Maintain a rolling 13-week cash flow forecast to ensure liquidity planning Financial Integrity and Systems Leadership - Maintain audit-ready financial records and oversee tax compliance coordination - Monitor loan covenant compliance and lender reporting requirements - Serve as the internal systems lead for accounting and financial management platforms, owning modules including A/P, A/R, billing, fixed asset schedules, and financial reporting - Improve data integrity across POS and accounting systems - Identify and automate manual reconciliation processes using reporting tools and Excel-based workflows Risk and Insurance Oversight - Lead annual insurance renewal processes - Partner with brokers to evaluate coverage and cost impact - Analyze premium shifts and their effect on the operating budget What You Bring - 5+ years of experience in finance management, FP&A, or a senior accounting role - Experience in service-based, hospitality, or operationally complex organizations - Advanced Excel proficiency including financial modeling, multi-tab reporting structures, and variance analysis - Hands-on experience with accounting or financial management platforms such as QuickBooks, NetSuite, Sage, or similar - Strong understanding of three-statement financial reporting - Experience building financial systems or reporting infrastructure from scratch - Ability to translate operational data into executive-level insights - Strong written and verbal communication skills - Comfort presenting to senior leadership or board-level stakeholders Nice to Have - Experience in hospitality, real estate, or service-based organizations - Familiarity with accounting software modules including fixed asset depreciation, interim financial statements, and POS reconciliation - Experience managing capital projects or multi-year budgets - Background improving financial workflows through automation How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) explaining a financial reporting system or modeling framework you built and how it improved decision-making Only candidates who submit a Loom video will be moved to the next step of the hiring process. If you are structured, detail-oriented, and capable of building financial clarity inside an operationally complex environment, this role offers executive visibility and the opportunity to architect long-term financial systems that actually get used. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record an video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

We're looking for a highly analytical, systems-minded Finance Manager to serve as the financial architect of a growing service-based organization. This is not a transactional accounting role. You will operate as a high-level individual contributor responsible for building financial clarity, modernizing reporting systems, and partnering with operational leaders to drive disciplined, data-driven decisions. You will report directly to executive leadership and provide structured financial insights that support long-term sustainability, capital planning, and operational performance. The goal is to transition from reactive reporting to a structured, systems-first operating model. If you enjoy building financial infrastructure from the ground up and turning messy operational data into board-ready clarity, this role is a strong fit. Why You'll Want to Join - You will be paid in USD (bi-monthly: every 15th and 30th) - Paid Time Off in accordance with company policy - Observance of Holidays per company guidelines - 100% remote setup so you can work wherever you feel productive - High-visibility role with direct executive and board interaction - Opportunity to modernize financial systems inside an established organization - Ownership over reporting, modeling, and capital planning What You'll Work On Strategic FP&A and Business Partnering - Build and formalize a structured monthly reporting package including full financial statements and department-level Budget versus Actual reports - Partner with department leaders to extract operational data and standardize reporting workflows - Develop scenario models to guide pricing, revenue, and program decisions - Provide board-ready financial presentations and insights Capital Planning and Project Oversight - Manage multi-year capital expenditure budgets - Oversee project-level cash flow tracking and variance analysis - Review vendor contracts and monitor milestone-based spending - Maintain a rolling 13-week cash flow forecast to ensure liquidity planning Financial Integrity and Systems Leadership - Maintain audit-ready financial records and oversee tax compliance coordination - Monitor loan covenant compliance and lender reporting requirements - Serve as the internal systems lead for accounting and financial management platforms, owning modules including A/P, A/R, billing, fixed asset schedules, and financial reporting - Improve data integrity across POS and accounting systems - Identify and automate manual reconciliation processes using reporting tools and Excel-based workflows Risk and Insurance Oversight - Lead annual insurance renewal processes - Partner with brokers to evaluate coverage and cost impact - Analyze premium shifts and their effect on the operating budget What You Bring - 5+ years of experience in finance management, FP&A, or a senior accounting role - Experience in service-based, hospitality, or operationally complex organizations - Advanced Excel proficiency including financial modeling, multi-tab reporting structures, and variance analysis - Hands-on experience with accounting or financial management platforms such as QuickBooks, NetSuite, Sage, or similar - Strong understanding of three-statement financial reporting - Experience building financial systems or reporting infrastructure from scratch - Ability to translate operational data into executive-level insights - Strong written and verbal communication skills - Comfort presenting to senior leadership or board-level stakeholders Nice to Have - Experience in hospitality, real estate, or service-based organizations - Familiarity with accounting software modules including fixed asset depreciation, interim financial statements, and POS reconciliation - Experience managing capital projects or multi-year budgets - Background improving financial workflows through automation How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) explaining a financial reporting system or modeling framework you built and how it improved decision-making Only candidates who submit a Loom video will be moved to the next step of the hiring process. If you are structured, detail-oriented, and capable of building financial clarity inside an operationally complex environment, this role offers executive visibility and the opportunity to architect long-term financial systems that actually get used. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record an video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.